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2018 Top-Rated Nonprofit

Centro Multicultural La Familia Inc

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Nonprofit Overview

Causes: Community Mental Health Centers, Counseling, Ethnic & Immigrant Centers, Family Services for Adolescent Parents, Human Services, Immigration, Mental Health

Mission: To provide culturally competent support services to families in a holistic approach in order to improve their quality of life

Results: Women are less depressed and are able to work and lead a happier life, children are being successful at school, individuals are able to apply for health coverage and access resources in the community

Target demographics: multicultural families

Direct beneficiaries per year: 1800 clients

Geographic areas served: Pontiac and all Oakland County and Macomb

Programs: mental health, substance abuse, domestic violence, Early childhood education, language interpretation, community supports, youth council, healthcare navigation assistance

Community Stories

65 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 5

Centro multicultural cuenta con todo lo que los latinos necesitamos en lo personal ellos me brindaron ayuda y confiansa siempre dispuestos ayudar ala comunidad

Volunteer

Rating: 5

I have been volunteering at Centro Multicultural La Familia for a few months now. I love it here. The staff is extremely helpful, nice, and professional. They really do care for their clients and it's easy to notice just by the way they treat their clients. They are good at helping people find resources that will help them with any needs they might have. They most of all provide a lot of emotional support which is something that a good number of clients need a lot of. It is definitely a place that makes their clients feel safer and supported.

1 Fernanda R.2

Professional with expertise in this field

Rating: 5

Amazing free services for the community, if you are a victim of a crime, of a survivors of domestic violence or sexual assault, if you need help with any other issues please call them, they can give you information and referrals to other services around you!
The staff are all bilingual English-Spanish

1

Board Member

Rating: 5

Centro Multicultural provides indispensable support to our community.

Previous Stories

Board Member

Rating: 5

The Centro does the amazing work of helping those in need and providing essential services to the under-served latino and minority communities. Offering bilingual support to vulnerable members of the community that are seeking help as victims of crime and domestic violence, suffering with mental illness, or battling drug addiction - the Centro plays an essential role in our local community.

1

Client Served

Rating: 5

Families come to Centro because of the trust and the services in their native language. They feeling better when they leave - Individuals are able to converse with their case workers and therapists in a language they understand and adding bicultural component. Services are excellent and have a good referral services to other agencies that can help too during times of difficult times getting behind in their light / gas bills. Quality personnel and excellent services.

1

Board Member

Rating: 5

This is a group of hard working individuals truly focused and dedicated to their mission. That mission being helping those victims in need of their support and services that goes a long way in the community. The ability to service victims in various ways is cleaning up issues in the community while providing an outlet for victims to reach out to and recover. This Centro Group is invaluable to the community!

1

General Member of the Public

Rating: 5

Centro Multicultural La Familia is doing an amazing work for the Community. They are helping in a lot of ways: information, support, classes, education, family, mental health.

I am really happy for the job they are doing. They are the best!!!

1

Professional with expertise in this field

Rating: 5

I am a liaison for Pontiac School District. I serve approximately 1700 Spanish speaking families. El Centro Multicultural La Famila have served this community with all of their therapeutic needs, physical needs, law inquires, etc. I have to say that El Centro Multicultural la Familia is one of the very few organizations in Pontiac who respects the rights of the people, treat them with respect and make them feel welcome. As a community leader I have to say that I am very thankful for all the work they do and I appreciate their service to the community.

1 Vanessa S.3

Board Member

Rating: 5

Excellent staff and service to support their clients! I would definitely recommend them....

1 Thelma A.

Volunteer

Rating: 5

Centro Multicultural La Familia has been a leading service provider in the community for at least 20 years, that I have known them, probably longer. It is undeniable that the assistance, guidance and services they provide affect the daily lives of the many persons that come to their offices seeking help. I have been involved with them, as a volunteer and supporter for many years and can attest to their personal involvement and commitment to the community and the clients they serve

Previous Stories
1

Volunteer

Rating: 5

I perform volunteer work at this agency and have had the benefit of observing their work, professionalism, activism and energy up close, The employees, care workers, social workers and everyone at the agency truly cares about the well being of the community and any other communities well beyond theirs. The director, Dr Sonia Acosta, is always looking for new programs that can fit the community's needs and works extra hard defining and applying for these needed service grants.

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Donor

Rating: 5

It's a blessing to have an organization like Centro Multicultural La Familia in the heart of Pontiac. They are in so many ways the voice of vulnerable women, men, and children. El Centro is that shining light of hope that people in a crisis situation can reach out to. They help those suffering of substance abuse, and victims of domestic violence, but also help the community with other needs providing wrap around services.

1

Professional with expertise in this field

Rating: 5

I have worked in a professional capacity with members of Centro Multicultural La Familia, especially Blanca Mares, for several years. Blanca has been an intricate part of the Oakland County Coordinating Council Against Domestic Violence and was recently elected as a member of the Steering Committee due to her participation on the Council and her dedication to survivors of domestic violence. She gone above and beyond by becoming a member on both the Farmington Hills and Auburn Hills High Risk Domestic Violence Response Teams.

1 Brad T.2

Advisor

Rating: 5

This is a great organization for victims of domestic violence.

1

Professional with expertise in this field

Rating: 5

In 17 years of being employed, I have never worked for such an amazing organization until now. I love and appreciate the family culture, the fact that everyone always works together, the fact that our clients always come first, the fact that we often times go above and beyond to ensure that we are meeting our clients needs within our limits. I can go on for days bragging about my enjoyment of being a part of such a great team! I wouldn't have it any other way.

Professional with expertise in this field

Rating: 5

they work really hard to help the community with so many free bilingual services, everyone is nice and very helpful, they provide services in the area of domestic violence, sexual assault, bullying, child abuse and referral to other agencies that they collaborated together

Board Member

Rating: 5

It was been a pleasure working with the CMLF staff in supporting and providing social services support to the Latinx community. I have been a volunteer there for more than 5 years and now serve of the Board of Directors.

General Member of the Public

Rating: 5

Una agencia increible y todo su personal es muy amable y respetuoso. Te ayudan de corazon y no les importa avanzar una milla extra para ayudarte a lograr tus metas. Yo apoyo a Centro Multiucltural La Familia.

1

General Member of the Public

Rating: 5

Every staff member I've met is so dedicated to the cause. These people genuinely care, they want to help. Thank you, Centro MLF

Client Served

Rating: 5

Great agency that is there to support you with whatever you might need.

1

Professional with expertise in this field

Rating: 5

Centro is one of the only non-profits in the area that truly works on trauma informed care and services and meets clients where they are at. In the society we live today, more agencies need to look to Centro for guidance as a model for what they should be doing to help under-served communities.

2

Board Member

Rating: 5

Each member of the Centro Muticultural staff and especially its leadership are outstanding advocates for their clients. They combine experience, empathy, dogged determinism, and a love for what they do to enhance the lives of everyone.

1

Board Member

Rating: 5

This organization is lean but serves so many wonderful people in the greater Pontiac and Oakland County community. Health, parenting, and counseling programs abound and the doors are always open. I'm so proud to support Centro Multicultural La Familia!

Professional with expertise in this field

Rating: 5

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1

Professional with expertise in this field

Rating: 3

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1

General Member of the Public

Rating: 5

Great Agency, Great Services and Great Staff. Happy holidays.

Kristhel A.

General Member of the Public

Rating: 5

Excellent service! !!! Grandes personas con mucha calidad Humana! !!!

1

Client Served

Rating: 5

el centro multicultural la familia es un gran apoyo, nos enseña y nos dicen las distintas maneras que hay para ayudarnos con el desarrollo de los niños, y siempre tratan de buscar la manera de ayudarnos Gracias

1

Former staff

Rating: 5

I really believe in everybody there and I love the way they help others. Great agency!

1

Client Served

Rating: 5

Yo estoy muy agradecida y contenta con el programa de Early Head Start. Por los consejos Y apoyo que nos que nos brinda el programa para nuestros hijos y nuestra familia. También por las ayudas y apoyo que nos brindan y soluciones para nuestros problemas.

Comments ( 1 )

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sacosta 10/28/2015

Muchas gracias por sus comentarios.

1

Professional with expertise in this field

Rating: 5

Centro Multicultural La Familia provides excellent services for the entire family, focusing on wholistic health - the same person can receive mental health services, engage in a domestic violence support group, enroll in the Early Head Start program for his/her children, and be a part of exercise and nutrition classes. Even better, these services are available in both English and Spanish.

1

General Member of the Public

Rating: 5

I am very glad to know that Centro Multicultural La Familia is there for the Hispanic community. The personal there are very attentive, very respectful and they are always willing to help as much as they can.

Comments ( 1 )

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sacosta 10/28/2015

Thanks for your kind words, I am glad that we have been of service.

1

Volunteer

Rating: 5

You'll find a cozy and friendly environment here, either you work, volunteer or receive services you end up with a big smile in your face. They have a lot of resources that are helpful when you have any kind of problem or crisis. Plus they offer a variety of services, from health classes to Early Head Start program to domestic violence support and mental therapy.

Comments ( 1 )

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sacosta 10/28/2015

Thanks for your kind words, I hope we will continue to provide quality services that are needed in the community.

2

Former staff

Rating: 5

Centro La Familia is truly a family oriented organization helping empower women, nourish children's growth and provide support to men so they can be the best. There hasn't been a child person or family not referred to this wonderful organization in need of help. The city of Pontiac holds the heart of the Hispanic community and others who have walk thru the doors of the best place to find help. I'm very proud of this organization I have nothing but positive things to says about the staff and volunteers Thank you very much

1

Client Served

Rating: 5

I love the program . My baby is learning a lot. I am so glad that I found it . The teacher is very dedicated to teach us. I'll recommend to anyone!
Ana z.

Comments ( 1 )

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sacosta 10/28/2015

Thank you for sharing with us, we are glad to be of help.

2

General Member of the Public

Rating: 5

Very helpful and attentive to my needs. Amazing staff that works to provide great programs to the public!