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2020 Top-Rated Nonprofit

CenterLink: The Community of LGBT Centers

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Nonprofit Overview

Causes: Civil Rights, Lesbian & Gay Rights, LGBTQ

Mission: CenterLink develops strong, sustainable LGBT community centers and builds a thriving center network that creates healthy, vibrant communities.

Target demographics: the leaders (board and staff) of LGBT Community Centers

Direct beneficiaries per year: (through support, programs, resources and by providing a peer network) over 170 member centers

Geographic areas served: Nationwide - as well as Canada, China and beyond

Programs: one-on-one and group training (virtual and in-person), webinars, Executive Director Boot Camp, annual Leadership Summit, online resource portal, phone and online support and more!

Community Stories

132 Stories from Volunteers, Donors & Supporters

Board Member

Rating: 5

CenterLink, has been an integral part with helping our organization move forward in our work towards leading the LGBTQ+ community in Alaska. From flying in to lead board training's to assistance with referrals and navigating the current world dynamics of nonprofit organization. CenterLink and specifically Denise, has been a very welcome gift to Identity.

Client Served

Rating: 5

CenterLink managed our recruitment process for our ED and were fantastic partners throughout! They were knowledgeable, professional, and thorough. They helped us shape a process that fit our Center, and provided really helpful feedback during the process.

They also provide invaluable resources and best practices for our Center year round through their website and annual conference.

Jeffrey A. M.

Client Served

Rating: 5

CenterLink has offered us expert assistance in our process of both examining our mission and vision, and also in encouraging our Board of Directors to become a stronger working unit. They are just a phone call away and offer personal assistance and a great variety of resources on line.

Heather B.12

Board Member

Rating: 5

CenterLink has been an invaluable source of resources. Their CEO, Denise, has helped our center align on best practices and facilitated a meeting with our board to align on a new mission and vision that we've been trying to accomplish for over a year - and she did it in about 3 hours! Really great resource for the LGBTQIA+ community.

Client Served

Rating: 5

CenterLink was extremely helpful with assisting our organization with our strategic planning process. CenterLink has been incredibly supportive and incredibly responsive when we have had questions or concerns

Michelle C.12

Client Served

Rating: 5

CenterLink is an invaluable resource to LGBT Centers in the United States and beyond. Even before the Covid-19 crisis CenterLink helped Centers to network, shared resources, advocated and provided a safe space for LGBTQ+ community leaders. This year they have been even more vital - immediately setting up calls for information, gathering clear data about how LGBTQ+ communities were being affected, and providing weekly calls and daily emails on such timely topics as how to convert our youth support groups to online and keep them safe spaces. CenterLink's work is crucial to our success as an LGBT Center and they are truly a Great Nonprofit

Jason P.4

Professional with expertise in this field

Rating: 5

CenterLink has been an invaluable community for me and my organization. This is my first executive position, and it's at an organization where there was a lot to heal, and a number of ways to encourage growth. I know that I would not have been as successful without the support, resources, community, and funding provided by CenterLink. If you're an LGBTQ+ center, joining CenterLink is an amazing gift to give to you and your staff.

Previous Stories

Client Served

Rating: 5

Our organization became a CenterLink member in the Spring of 2018. In the little over a year that we have been part of this group, we have found their resources and support invaluable. Everyone in the organization is always quick to respond to questions, and the ability to connect with the greater LGBTQ+ Community Center system is amazing. I fully support anyone who is interested in joining this group.

Matt E.1

Professional with expertise in this field

Rating: 5

Center Link is fabulous!!!! Such a great resource for friend for LGBT Centers all around the country.

Professional with expertise in this field

Rating: 5

CenterLink always go above and beyond to help others and is a guiding voice many follow in times of uncertainty. Thank you CenterLink for leading us into a better tomorrow!

Professional with expertise in this field

Rating: 5

This is an excellent cooperative organization that really supports LGBT Community Centers all over the country

Client Served

Rating: 5

As someone working at a local LGBTQ community center, I can share that CenterLink provides critical information and resources to centers across the country to help build their capacity. CenterLink plays a very valuable role in coordinating efforts to effectively support and empower LGBTQ communities nationwide.

Professional with expertise in this field

Rating: 5

CenterLink has been a wonderful resource for my organization, Bradbury-Sullivan LGBT Community Center in Allentown, PA. Their leadership and mentorship has been incredible. Thank you, CenterLink!

Adrian10

Professional with expertise in this field

Rating: 5

Centerlink provides valuable support to LGBT centers across the country!

insideout

Client Served

Rating: 5

Denise and CenterLink have been a key support to Inside Out Youth Services. We apply for every opportunity for training and development we can with CenterLink because we know we will have access to excellent trainers and supportive staff who deeply understand the nuances of operating impactful LGBTQ community centers.

If you have a chance to work with CenterLink, do it!

Board Member

Rating: 5

The OUTMemphis LGBT Center would like to thank Denise Spivak and Julia Landis for their hard work in sourcing and securing its new Executive Director. The process took much longer than planned due to delays on our part and we thank Denise for her patience and persistence. Once we got on track, Denise and Julia ushered the process thoughtfully and responsively. Everyone was happy with the results and OUTMemphis is off and running!

Professional with expertise in this field

Rating: 5

CenterLink is an incredible resource for LGBTQ2S Centres across North America. As a community centre in Saskatoon, SK, Canada, membership in CenterLink has been invaluable. It has provided leadership support, guidance in the areas of fundraising and strategic planning, and most importantly, it has linked us with other LGBTQ2S Centres in Canada! CenerLink's staff go above and beyond, building one-on-one relationships with organizations and their EDs and working to ensure that even the smallest centers have the resources and support that they need.

Professional with expertise in this field

Rating: 5

Centerlink is an incredible support resource for LGBTQ organizations big and small throughout the US and Canada. They are providing best practices, shared resources, training and support for the many centers serving the community. They are able to disseminate tools and resources from large centers to help small centers to grow. They are available to answer questions, trouble shoot and provide boards and staff with the resources to thrive.

Center on Halsted

Donor

Rating: 5

CenterLink is the leader in supporting LGBTQ community center across the country. They have the resources and knowledge that meets the needs of any size community center. Their expertise range from program design and outcomes, CEO coaching, Board best practices and so much more.

Sharon P.4

Client Served

Rating: 5

The Diversity Center, where I am the executive director, is a long-time member of Centerlink. I give them my highest recommendation because they are an incredible resource for LGBT Centers around the country. I value them as effective conveners and experts in leadership, LGBTQ+ Community building, organizational development, and as valued thinking partners. Centerlink has been instrumental in growing the leadership of the LGBTQ+ movement.

Client Served

Rating: 5

CenterLink is an amazing resource and network for the many LGBTQ+ community centers throughout the country. CenterLink has gathered best practices, offers sample documents for center operations and board governance, and is tackling advocacy at a national level with resources to assist centdrs with local community advocacy.

Kevinlish

Board Member

Rating: 5

All Under One Roof was started a little over 6 years ago, one of the first things we had the good sense to do was to join CenterLink. CenterLink was invaluable in structuring our organization correctly from the beginning. Their dedicated professionals have continued to provide information, guidance, and support since opening our doors. We have made sure board members have attended the annual Summit and have had the CenterLink team conduct board retreats several times in the last six years. Lora, Denise, Julia, and of course Terry have all been integral partners in our success and we plan to keep the relationship strong between All Under One Roof and CenterLink.

Professional with expertise in this field

Rating: 5

I utilize CenterLink often to help connect with other LGBTQ Centers to learn about their programs and services, gain new insight into best and emerging practices, and provide other Centers with knowledge I have gained over the years. CenterLink is a vital resources for our community!

dkimunoz

Client Served

Rating: 4

I have been connected with Centerlink since I started my Youth and Outreach position with my center in February 2019. Working for a small, but growing nonprofit as the only person in my position/field comes with its challenges. However being connected with Centerlink- and specifically Youthlink has changed the game for me. Being able to be so readily connected with my peers who are having similar experiences and facing the same struggles has helped me find resources, be connected and be affirmed in a way I absolutely wasn't expecting.

Deborah Levine who is currently the director of Youthlink has also worked with me 1-on-1 in free coaching sessions once a month. I was blown away at the offer to have someone with her experience help me settle into my position in a different way, than what my supervisor and coworkers have been able to provide.

This extra support has proven to be extremely valuable. I have been given feedback that has allowed me to push and expand the limits of my skill-set and help me brainstorm how to achieve what I want to in my position, as well as better shape my big picture dreams for moving forward. My supervisor has commented on how I always seem to come out of my sessions realigned and more invigorated for my work and its true! I cannot sing the praises to Youthlink and Centerlink loud enough. Thank you!

Client Served

Rating: 5

The Coastal Bend PRIDE Center is a proud member of CenterLink and has benefited from our membership in so many ways! We've found the online resource library very helpful as well as the YouthLink online community for consultation as questions arise.

Client Served

Rating: 5

Centerlink has been crucial in my work at an LGBTQ youth center. As the sole staff member in our space for several years, it can often feel like I don't always have the support that I need. Deborah has devoted her time to a monthly video session to support any needs that I have when it comes to working with LGBTQ youth. The technical assistance and support offered by CenterLink/YouthLink has supported me through some difficult challenges.

The connections that I have been able to make with other LGBTQ centers across the US, as a result of being a CenterLink member, have been invaluable. The listservs and resources that are accessed when you are a member of CenterLink have been immensely helpful.

Thanks to CenterLink for all of the supportive resources and TA provided. The staff is comprised of dedicated, passionate individuals and I look forward to continued work with CenterLink.

Lanie D.

Advisor

Rating: 5

Deborah at Centerlink has been a guiding light for our agency as we expand our youth program. She was able to offer advice, as well as tons of resources, making the process way less overwhelming. We were able to expand our program, the age limit and gear activities towards different groups of youth depending on their needs. I know that whenever I need help, I can drop Deborah an e-mail and she will be there to help.

Professional with expertise in this field

Rating: 5

I serve as the Programs Director for an LGBTQ youth center in the south. Working in a field where you can feel like you are alone doing the work, having a resource like CenterLink has been incredible!

CenterLink resources have helped me stay connected with other folks across the country doing similar work, find new program ideas and stay on top of current trends in the field.

In addition to their incredible resources, their team is absolutely top-notch. Working with their youth engagement staff has been phenomenal and has allowed our Center to be a part of piloting programs that will have a huge impact for other LGBTQ youth who can not access spaces like ours.

If you are a non-profit, or group, working with LGBTQ communities, then CenterLink is a vital resource to support your work!

Julie S.5

Professional with expertise in this field

Rating: 5

I know what your thinking..another membership and dues to put in the budget? Yes, if you are an organization, national or local, that provides services to the LGBTQ Community, Centerlink is worth it! More than just emails and newsletters, more than an annual conference —-a supportive organization meant just for us Executive Directors, CEOs and Board members; CenterLink is a true network of visionaries and advocates that work with you, not against you. When I first became Executive Director, the first call I made was to CenterLink and then the support just came flooding in. This work is not for the faint of heart-creating safe spaces for others leaves little room for further cultivation, empowerment and education of those individuals who need it the most. Whether you are a staff of one, or a staff of one hundred, a newbie or a veteran, you have a skill and a story that’s worth sharing and deserve to invest in yourself. Our organizations and our communities are stronger together through CenterLink.

Client Served

Rating: 5

CenterLink has been a great asset to us at the Milwaukee LGBT Community Center for many years. Most recently, they provided valuable assistance in helping us hire a new Executive Director. In addition to providing information and resources, they were more than willing to jump on the phone and talk over issues with our search committee chair. Finally, they are staffed with great, fun people that you actually want to talk to and spend time with when you have the opportunity to meet.

Professional with expertise in this field

Rating: 5

CenterLink is a really important organization. It helps all of the LGBTQ+ community centers around the county stay connected, get information, and work together. The workshops and trainings offered are vital to our organizations and provide much needed information and support. What is really wonderful is the staff of CenterLink., They are dedicated and extremely supportive of organizations ; always providing time for calls, helping information, general advice. This organization serves as a mothership to connect all of the community centers across the country. I really enjoy being a member of CenterLink and support all of the work they do.

Professional with expertise in this field

Rating: 5

CenterLink is a wonderful organization supporting LGBTQ community centers and staff across the United States (and really worldwide!). They provide invaluable technical assistance and coaching, as well as ongoing leadership development and training for folks starting a center all the way to folks who have been operating large centers for decades. They welcomed me to their offices for a full day of technical assistance, and helped me get started and get my footing in a large and daunting process.

Adriana O.1

Professional with expertise in this field

Rating: 5

Love CenterLink and the great work that they do!!!

Roz Gould K.

Client Served

Rating: 5

My first experience with Centerlink was as an attendee/participant of the ED Leadership Bootcamp. It was invaluable. There are numerous resources and Lora, Denise and Julia are wonderful.

Professional with expertise in this field

Rating: 5

CenterLink is an invaluable resource for the LGBTQ+ community. Not only does it connect and support all of the amazing community centers across the country to each other and help us work better together and learn from each other, but also offers trainings, resources, and even grants to ensure that our LGBTQ+ nonprofit sector is strong and addressing the needs of our community. Can't imagine doing LGBTQ+ community organizing without CenterLink.

Michael J.6

Professional with expertise in this field

Rating: 5

CenterLink has been a phenomenal resource. They have created wonderful learning opportunities for our executive director and board leaders. Through engagement with CenterLink we have built our fundraising, financial management, and risk management capacities. CenterLInk members are quick to share resources and best practices as well as support one another.

We have attended the leadership summit, participated in executive director boot camp, used their expertise to conduct a community needs assessment, and had them facilitate our centre's strategic plan, TWICE!

CenterLink staff are knowledgeable, friendly, and collaborative.

Advisor

Rating: 5

Centerlink was an invaluable resource when we were preparing to conduct an executive search. The examples they provided of job descriptions, interview questionnaires and other tools gave us a huge running start. Although we were not hiring CenterLink to actually conduct the search, the organization could not have been more supportive of our board members and other volunteers who carried out the process.

Client Served

Rating: 5

CenterLink is an exceptional resource for LGBTQ Centers of every size and scope. There is something unique about how LGBTQ Centers are positioned in the nonprofit environment, serving a population with needs as diverse as the communities around them, which binds us by the values we hold and the hope for the future of our communities. When we joined CenterLink, our organization was barely on life support with a small budget and only two staff members. WE have since grown to 34 staff positions, a multi-million dollar budget, and dozens of programs and services that are changing the lives of thousands LGBTQ people in the Sacramento Region every day. The support CenterLink continues to provide our board and staff leaders with personalized technical assistance, annual Leadership Summit, ED Bootcamp, online resource library, funding opportunities, model program sharing, and the mentorship and support of other LGBTQ Center leaders through CenterLink's network is invaluable. The depth of their experience and the effort they put in to reach out to us with new opportunities or to support us in a crisis has been incredible. They really care how you're doing and want every Center larger or small to reach its full potential.

sbruemmer

Client Served

Rating: 5

As a new Executive Director of an LGBTQ+ youth center, the resources, support, and expertise of CenterLink are all invaluable. In managing my leadership transition and needing to ramp up as quickly as possible to do the critical work, I can not thank Lora, Denise, Julia and the entire staff enough. Take advantage of all they do!! Trainings (ED Bootcamp, Leadership Summit), the online resources, providing consultants, and the personal attention if you just need help - all ah-mazing!

Client Served

Rating: 5

CenterLink provided an awesome planning retreat for my organization. My Board walked away with a greater understanding of their roles and responsibilities and I walked away with a realistic short term strategic plan.

Professional with expertise in this field

Rating: 5

I was lucky and happy to attend CenterLink's 2018 Executive Director Boot Camp earlier this year. Throughout four days of intense training, I created deep connections with other ED's of LGBTQ Centers from around the U.S., and came away with a whole notebook full of ideas and brilliant statements made during the training.

Denise, Lora, and everyone at CenterLink were wonderfully warm, welcoming, and willing to share their decades of experience and expertise with those of us newer to the field. The work of CenterLink is critical for our LGBTQ movement.

Client Served

Rating: 5

As the interim Executive Director of an LGBTQ community center located in Upstate New York. I have found CenterLink membership to be a very important asset. The support of the CenterLink staff for me as well as my entire staff has been invaluable to our agency. When our Center is facing an issue, CenterLink is the first resource we reach out to. The staff is quick to respond, always helping us find a solution. Another invaluable resource is having the entire membership on-call via email. When a problem arises, one email reaches the entire membership who quickly offer support.

Cynde A.

Professional with expertise in this field

Rating: 5

CenterLink is an amazing organization providing much need services unlike anyone else in the field. We truely wouldn’t be where we are today without their ongoing commitment to our community and support. Youth OUTright WNC will be forever grateful to the staff at CenterLink for all they do!

George A. W.

Client Served

Rating: 5

I had the privilege of beginning my career as an LGBT community center executive. I attended CenterLink's ED Boot Camp which has proved invaluable. The team at CenterLink are a wealth of knowledge. I look forward to a continued partnership. GW, LGBT Center, Orlando

Professional with expertise in this field

Rating: 5

I was lucky enough to be chosen as part of the Executive Director Bootcamp 2018. The experience was amazing. The speakers that Centerlink brought in were all top notch. I returned to my organization energized and excited. The amount of information was overwhelming at times but the experience was beyond my wildest expectations.

Lora, Denise and Julia did a fantastic job of organizing the whole event. From the moment I arrived until we left 4 days later everything was perfectly thought out and executed.

Client Served

Rating: 5

We are so glad that we contacted CenterLink when our Pride Center was looking for a consultant to help with our strategic planning retreat. It was fantastic to work with someone who was experienced in what we do and who had a frame of reference for what was happening at other Pride Centers. CenterLink was able to provide us with two days of consulting for less than others would have charged us for one. The investment was well worth it and helped our organization carve out priorities and make a usable plan for advancing our organization to the next level.

Robert S.6

Client Served

Rating: 5

CenterLink has been a wonderful resource for me personally as a new executive director and for our organization. Their leadership and mentorship has been transformative. Thank you, CenterLink!

Robert Salcido
Pride Center San Antonio

Oscar G.1

Professional with expertise in this field

Rating: 5

Thank you for leveraging your knowledge and for helping new executive directors gain much needed skills :)

Client Served

Rating: 5

An amazingly helpful organization, CenterLink helps to connect LGBTQ Centers to help ensure top quality leadership in our Centers around the world.

AlexMAP

Professional with expertise in this field

Rating: 5

I absolutely love working with CenterLink. While working at the Movement Advancement Project (MAP), I've had the opportunity to work with the CenterLink team on a number of research reports and they always prove to be thoughtful, hard-working, and gracious research partners. I especially love presenting at the annual CenterLink Leadership Summit - by bringing together the leaders of LGBT centers from across the country, they create a powerful, dynamic energy in the room and it is inspiring to be around so many passionate people in the LGBT movement.

Professional with expertise in this field

Rating: 5

I have been collaborating with CenterLink on a project for almost a year now and have found them to be super helpful, extremely collaborative, easy to work with, and most importantly, keep the big goals front and center - helping LGBT centers help the LGBT community!

Jenna34

Professional with expertise in this field

Rating: 5

HealthLink at CenterLink advanced best and promising practices in tobacco control for LGBTQ individuals in my state by providing technical assistance, on-site cultural competency trainings for hospital systems, and resources for our state Department of Health and Senior Services to disseminate to LPHAs. The team at HealthLink is easy to reach and has great expertise in this area. With the help of HealthLink our midwest state is now taking on tobacco and cancer disparities among LGBTQ citizens.

Professional with expertise in this field

Rating: 5

As an executive director of a southern LGBTQ community center, i have found CenterLink membership to be invaluable. One of the most critical aspects is the support we have from CenterLink staff. Always present, always responsive. Always helpful. Another plus is having the entire membership on-call via email. Facing a problem? Email the membership and ask for thoughtful ideas and you shall receive! The annual leadership conference is also always well worth the investment to attend. The networking alone is worth the trip.

Client Served

Rating: 5

As Board President of an LGBT, I can attest to what an outstanding resource CenterLink is. Our Executive Director and Board members rely on CenterLink as a source of information on current LGBT topics and legislation. The network of centers is enormously helpful as we try to benchmark our own organization to others. Terry Stone, CEO, led a strategic planning workshop for our Board and did a fabulous job. His leadership and direction kept our Board members focused and ultimately resulted in a plan that our center can use to implement tangible improvements over the next three years.

Client Served

Rating: 5

My experience with Centerlink has been invaluable. The resources, expertise and mentorship offered have been the core strength to my organizations development.
I was recently a fortunate participant in their Executive Director Bootcamp. It was truly incomparable and I will be forever grateful for having had the experience.

Previous Stories

Professional with expertise in this field

Rating: 5

Centerlink has been extraordinarily helpful to me as a first time Executive Director. Their guidance and support have been incredibly helpful.

Client Served

Rating: 5

I was fortunate enough to participate in CenterLink's ED Bootcamp recently and was blown away by the resources, support, and expertise offered by this organization. They provide a very needed and wanted service to LGBTQ+ centers across the country. Their resources are thoroughly vetted and based in best practices and are made easily accessible to utilize by the membership. I highly recommend CenterLink to my friends and colleagues doing LGBTQ+ work across the US.

1

Professional with expertise in this field

Rating: 5

CenterLink is the one organization investing time, talent and resources in community centers all across North America. The progress made by the LGBTQ movement is owed, in large part, to our friends at CenterLink.

1 Christian16

Client Served

Rating: 5

Centerlink has provided us with vital advice on our strategic development and financial planning. I would recommend them to all LGBTQ+ organizations that need guidance to meet our community needs.

Client Served

Rating: 5

As the director of a Centerlink member organization, I have benefited so strongly from the programs, services, and technical assistance that Centerlink provides to LGBT community centers. They have been a tremendous resource, which is why I'm proud that my organization is a Centerlink member.

1 Anthony75

Client Served

Rating: 5

Centerlink is an incredibly supportive organization that is the unsung hero of the LGBTQ social service movement. Countless community centers around the world owe so much to this organization for their generous guidance, resources, and assistance. I speak for myself and my organization, Triangle Community Center, when I say THANK YOU CENTERLINK!

Client Served

Rating: 4

They facilitated our strategic planning. Great job by Terry Stone.

Phyllis28

Professional with expertise in this field

Rating: 5

Of all the national organizations that I have dealt with, during decades of working in the non-profit sector, none have achieved the capacity to provide assistance and support as well as CenterLink. We have not had to reinvent any wheels, since any question asked gets timely and generous responses from Centers around the United States. And that is in addition to the resources, encouragement, expertise and support that is always forthcoming from CenterLink staff. My community, Rockland County, NY, is very grateful.

Jodi32

Board Member

Rating: 5

we have been trying to get a Center going in the small state of RI for a while now and it is a major concern of ours to collaborate with like minded groups throughout our tiny state, and most of all, not reinvent the wheel. Centerlink is coming through with help that we would not even know to ask for! We cannot wait to participate in the conference in the Fall and learn how to be more involved members .

Pride Center RI

1 Eli W.

Professional with expertise in this field

Rating: 5

CenterLink is the best! As a small but rapidly growing Center in Indiana, this community has been absolutely crucial. I am excited to attend and learn from the annual conference and continue to connect with the online community. A must for all LGBTQ centers, as well as anyone doing work with these underserved populations. Thank you CenterLink for all you do!

Client Served

Rating: 4

The technical assistance in the form of governance training is exceptional. Our board left better informed and more engaged as a result.