Mission: The mission of the organization (ccr) shall be to work with individuals, communities, courts, and other institutions to manage and resolve conflict.
Programs: Ccr provides free mediation services in over 1,700 cases for issues of community concern, helping over 5,000 people annually. Mediation services are provided in the following areas: guardianship, landlord-tenant, neighborhood, public health, housing, foreclosure, consumer, education, employment, juvenile and adult misdemeanor and discrimination. Ccr mediates cases in courthouses throughout cook county every week. Ccr responds to over 2,000 telephone inquiries per year to assist people in conflict.
ccr offers performance-based mediation skills training and conflict management training to hundreds of people each year. Ccr facilitates meetings and planning sessions for organizations. In fy18, ccr trained approximately 84 individuals in the mediation skills training and conducted 25 workshops.
ccr and the juvenile justice division of the circuit court of cook county have partnered to provide mediation services to youth charged with committing crimes, their families and the victims of those crimes. Funding for this program is provided through the justice advisory council of cook county.
The CCR has been toiling effectively and efficiently in Chicago for many years, yet so many are unaware of it. I read an article about it 15 or so years ago and decided I would benefit from their training. I took the course, qualified to become a volunteer mediator for them, and was involved up until 2017 when I moved out of state.
The staff is incredible - so dedicated to providing these needed services. The volunteers? Truly amazing what they provide to ensure people who cannot afford such services have them.
Thankfully I have not needed their services. I have recommended them on several occasions, however.
Oh - and I was right. Me learning mediation skills helped me in ways I never would have predicted. As a consultant to large corporations, I thought I had solid communication skills. Turned out they were average at best. But, being a mediator helped me hone truly good skills, which in turn made me much more effective with my clients.