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Catholic Relief Services

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Nonprofit Overview

Causes: Disaster Aid, Disaster Preparedness & Relief Services, Religion, Roman Catholic

Mission:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We are motivated by the Gospel of Jesus Christ to cherish, preserve and uphold the sacredness and dignity of all human life, foster charity and justice, and embody Catholic social and moral teaching as we act to:

  • Promote human development by responding to major emergencies, fighting disease and poverty, and nurturing peaceful and just societies; and,
  • Serve Catholics in the United States as they live their faith in solidarity with their brothers and sisters around the world.

As part of the universal mission of the Catholic Church, we work with local, national and international Catholic institutions and structures, as well as other organizations, to assist people on the basis of need, not creed, race or nationality.

Target demographics: The poorest of the poor in more than 100 countries worldwide.

Direct beneficiaries per year: more than 100 million people

Geographic areas served: International

Programs: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. With more than 70 years of experience, we alleviate suffering and provide assistance to people in need in more than 100 countries, without regard to race, religion or nationality.

Community Stories

82 Stories from Volunteers, Donors & Supporters

David R.12

General Member of the Public

Rating: 1

Sooooo deceitful & duplicitous.
If you've never read the Lepanto Institute's years of dressing down this organization as a Population-control arm of the U.S. gov't (specifically working with Pepfar, USAid, & the Global Fund), then you are in for a big surprise. They produce tons of contraceptive materials, surruptitiously fund others' contraceptive-distribution, and even funnel some women to abortion organizations. But what else would you expect from an org that gets 78% of its 1 BILLION-dollar-budget from the US gov't, and whose career-bureaucrats often support Planned Parenthood? NO Catholic principle, here.

1 Kerolos A.

Donor

Rating: 1

I believe that the Catholic Relief Services in Egypt does not reflect the Catholic identity as you claim.
In Egypt, Catholic Relief Services is far from its partnerships with the local church, except in a few programs to avoid embarrassment
It is trying to distance itself from the church and even deliberately excluding the church so that it is not accused of being a Catholic!!!

3 Miguel S.1

Volunteer

Rating: 5

CRS serves the poorest of the poor worldwide and serves on the basis of need - not creed. Nobody does it better, nobody. Fiscally responsible and operationally efficient, not only is CRS first on-the-ground with emergency relief and life-saving care, but they also go where few people dare to go in pursuit of peace-building and the sustainable development of communities. From clean drinking water, to micro-finance, to HIV, to refugees, I have witnessed first-hand how lives are saved and then transformed. CRS helps people see the face of Christ in the suffering of others, providing renewed hope and restoring their God-given dignity: “BECAUSE OF THE WORK OF CRS, NONE OF MY CHILDREN DIED THIS YEAR” Ponder that – it says a lot. We are one human family for which we are all responsible. Thank you CRS! Miguel Santos

1

Volunteer

Rating: 5

Catholic Relief Services is a phenomenal nonprofit that really seeks the good of the other in all circumstances. We have worked with them as a parish in many different settings and have been blown away by all they do!

Theresa R.5

Volunteer

Rating: 5

I have worked with programs in various counties and can testify to their impact in communities. My last trip to Rwanda showcased a stellar program on food security through farming practices, nutrition education, and clean water. They reversed over 90% of stunting within one community in less than two weeks! They are doing some of the most important work on the planet as a partner and in solidarity with community.

3 Shane Hill S.

Volunteer

Rating: 5

I was blessed to be introduced to the great work done by Catholic Relief Services in 2010 by my boss and pastor at the time, Father Wayne LeBleu. He was very involved as Director of CRS in our Diocese of Lake Charles, and asked if I would consider introducing our parish to what was then called Fair Trade "Work of Human Hands" consignment sales. Every advent since 2010 we have held this Fair Trade/Ethical Trade sale at Christ the King Catholic Church and we draw people from all over our diocese to our little church by the airport. This type of sale was made possible by cooperation between CRS and SERRV, another non-profit organization that makes the products available to people to purchase outright or enables organizations to host a sale. I was blessed to be chosen to go through the Fair Trade Ambassador training in Seattle in the Spring of 2013 and came back ready to spread the word throughout our Diocese about the poorest of our brothers and sisters around the world and their efforts to earn a just and fair wage for their goods and crafts. I spoke about my experience on our local catholic show at the time, Glad Tidings; was allowed to have sales at various events and parishes in the Dioceses of Lake Charles as well as in the Diocese of Lafayette. I was saddened when I spoke with Stephanie Bosse recently and learned that this Christmas (2019) would be the last sale I would host in my parish, but happy at the same time. Through the hard work of so many wonderful ambassadors trained and supported by CRS and the work of CRS itself as well as SERRV; the need for promotion of fair trade items is waning because the word is out, people are listening and it is spreading to many locations and stores. You can purchase these same Ethical/Fair trade items at so many places now. This was the goal all along. I am looking forward now to exploring other opportunities that CRS will offer in the future to help our brothers and sisters around the world, thus continuing my opportunity to mission from my own little parish in Lake Charles, LA.

Cathy Gavigan S.

Professional with expertise in this field

Rating: 5

I have worked with professionals from Catholic Relief Services for many years. Their programs, educational tools and personal assistance have been instrumental in my social justice education work with university students, faculty and staff. CRS staff are up to date on current events abroad because they are committed to long-term development and they employ local experts in each country they serve. I have found CRS' planning to be thoughtful, careful and responsive, and their implementation to be thorough and collaborative.

Volunteer

Rating: 5

As a volunteer for Catholic Relief Services I have seen firsthand the great work this organization does. Serving in over 112 countries, CRS not only assists people devastated by natural disasters but also works with them after things are under control to teach new skills and show the way to a better, improved life for the future. They do this while maximizing funding (96% of donations are used for the actual work CRS does) and employing people from the various countries to supervise and do the work rather than bringing outsiders in.

Volunteer

Rating: 5

I have experienced their engagement with communities both domestically and globally. They truly engage collaboratively with the communities they work with. Their commitment to educating students on global issues and advocacy is inspiring as well.

Donor

Rating: 5

I have been fortunate to observe on the ground work of this organization and their work is incredible and highly effective. I am a proud donor to CRS and the work they do around the globe in reducing poverty and building a resilient future. The university I work at also supports CRS as its official aid agency and has students who serve as CRS Ambassadors.

Professional with expertise in this field

Rating: 4

As a faculty member at a private Catholic university, I greatly appreciate the resources available through the Faculty Commons. The videos, case studies, and activities are well-thought out, engaging, and extremely useful for college-level discussions.

2 Hosffman O.

General Member of the Public

Rating: 5

Catholic Relief Services (CRS) excels at every level in its mission to help people throughout the world to live better lives. The fight against causes such as the elimination of hunger and poverty, lack of access to basic education, proper care and support of refugees, and providing basic conditions for everyone to live with dignity, among others, need champions at the individual and organizational level. CRS is at the forefront of these as a non-profit organization. It makes those who support its work proud. CRS makes our country proud embodying the best of American solidarity values. Hosffman Ospino, PhD.

1 Elizabeth N.2

Volunteer

Rating: 5

I first learned of this organization after Hurricane Matthew. Shockingly, churches and people around me spoke of bringing the displaced children of Haiti to the U.S.! But CRS worked with the organizations there to house, to start to clean water, then to crush the piles of cement so people can rebuild. Later I went to Haiti and saw how it really is a world of cement rubble (and discarded plastic). Now I have a chance to advocate for, educate, and fund-raise for national and international humanitarian aid for CRS . The wealth of resources and knowledge the organization provides me is endless. I'm very proud of CRS.

Jean Welch H.

Donor

Rating: 5

I have given to CRS for many years, and had the incredible opportunity to see some of their programs at work in Malawi. There are many non-profits that provide charity to the vulnerable, but CRS isn't about just handing out food or stuff. CRS recognizes that people in poverty still have minds, voices and dignity. It's programs center on helping entire villages improve their lives for the long term. The programs I witnessed used locally available products and expertise to successfully respond to the ongoing impacts of climate change or malnutrition. CRS provided resources, yes, but it also provided far more important reminders that the people in the village had the skills and knowledge they needed to make their communities stronger. The women in one village, for example, learned how to make more nutrient rich meals out of crops they could grow in their area to end the crisis of malnutrition. Homeowners learned how to build their homes to withstand higher flood waters - building techniques their ancestors used but had been abandoned for faster methods. CRS lives up to its promises--going where others won't and always respecting the dignity and sanctity of life.

Donor

Rating: 5

I’m a longtime CRS supporter and volunteer, and I am consistently blown away by the expert organizational strength of this global agency. Effective, empowering, and always moving its supporters to live a life of faith that is expressed by care and connection with every human being. You could not find a NGO doing more to build peace and justice everywhere!

Donor

Rating: 5

Service with Faith, Heart and Conscientiousness, low admin expenses. Direct Front line service to the most needy children refugees in Middle East. Serving our Jesus.

Margaret D.1

General Member of the Public

Rating: 5

My mother has donated to CRS my entire life. I have donated to this nonprofit a couple times and absolutely love how easy it is to donate.

Donor

Rating: 5

Catholic Relief Services is a GREAT organization helping the needy throughout the world in so many ways. Rest assured, your donation will always be put to the best use!

Donor

Rating: 5

Their values and integrity make it more worth-while to donate. I know my humble contribution is in good hands.

Donor

Rating: 5

I appreciate being able to donate to Catholic Relief Services online to help victims of the Mexican Earthquake - it is fast and easy and I did it through Pay Pal - How easy is that?!!

1

Donor

Rating: 5

I agree with Pope Francis, that know one should be hungry, and our government should be making sure of this!

Donor

Rating: 5

Simple message, simple mission: serving the poor. Committed to promoting social justice, and providing charitable solutions to problems.

Glenn V.1

Donor

Rating: 5

great organization that does amazing work, helps the poorest and makes a difference.

3

Donor

Rating: 5

We have always felt that CRS makes good use of our donations with low overhead expenses. CRS help goes to all groups, regardless of religion, and is a living testimony to Christian caring for others. We are so blessed in this country, and the situation is so desperate in so many countries, it is important that organizations like CRS continue to receive our strong support.

4 Lois14

Volunteer

Rating: 5

Over the past several years, in my role as a a campus minister, I've accompanied college students on short term immersions in the developing world. Whenever possible we arrange to spend some time with Catholic Relief Services (CRS ). Having seen first hand projects ranging from peace-building to agriculture, from economic justice to HIV/AIDS care and from health care to education reform, I believe that CRS is a great non-profit. They are mission-driven and fiscally responsible. They adhere to an integral human development model that respects the dignity of the people and communities where they work. Thus, outside the US, most of their employees are local folks from in-country.

At the most personal level, I admire and respect CRS because of the mission as I understand it: to spread the good news. This does not mean proselytizing or converting, not in the least. It means clean water and sanitation, Fair Trade, basic health care, education, women's empowerment, disaster relief. It means respecting the human dignity of each and all and it means striving to live in solidarity with all of God's creation.

If I had one more career in me - CRS would have my resume in a minute. ; )

5

Donor

Rating: 5

My family became involved with Catholic Relief Services when I was 14 years old in 1979. The charity brought a family from Laos to the United States that consisted of five children from ages 8 months to 7 years. 35 years later, these "kids" have grown into great human beings that are forever grateful to Catholic Relief Services for saving them almost certain death in a war torn country. The charity does unbelievable work and more than 90% of every dollar donated goes directly to their mission.

6 Richard97

Professional with expertise in this field

Rating: 5

In the late 90's I was working in Tanzania desperately trying to address a rapidly emerging situation with a growing HIV pandemic. Overwhelmed with demand for services, I was at the point of almost giving up. CRS became a true partner. They provided not only technical expertise, but administrative and management expertise to help a local clinic grow and expand. Quite honestly, they also did a lot of hand holding as well. Without any question, Catholic Relief Services is the finest international development partner I've ever worked with. Within all of the solid supportive guidance and technical expertise to grow and expand resulting in quality services for people affected by HIV, there was always the presence of faith and true holistic care.

2

Donor

Rating: 5

Catholic Relief Services does God's work wherever there is great need across the globe. I have given generously to this organization because of its stellar good works and because of the nonprofit's very low administrative costs. CRS uses all contributions efficiently.

2

Volunteer

Rating: 5

A little over six months after the terrible earthquake struck Port- au -Prince in the Island of Haiti I had the opportunity to visit that country and city with Catholic Relief Services. We saw first hand the devastation that that poor country experienced. But we also saw the resilient efforts made by Catholic Relief Services and some of its partners to bring some degree of assistance by way of shelter, medicine, and food to the victims, not just of the earthquake but also of the ensuing cholera epidemic that came on the heels of the earthquake. CRS imported a number of rubble crushing machines from Africa to help alleviate the conditions in Port-au-Prince. Although it was not enough to solve the total problem of the toxic rubble that lay everywhere in the city, it provided employment to local people to crush the rubble and make sand for the concrete floors of the temporary shelters that were being constructed by CRS
It was a win-win situation. The rubble was being cleared and local people were given employment, thanks to the imaginative efforts of CRS

1

Donor

Rating: 5

CRS is the organization I am most grateful to support. Their work around the globe is stellar and they are wonderful stewards of their resources. They are truly responding to the call to serve all of God's people.

1

Donor

Rating: 5

Catholic Relief is one of the very few charities I give to on a regular basis. The work they do is invaluable and the dedication to do the work as efficiently as possible is a great credit to them. Whenever I speak with any of their staff, they ar pleasant and a joy to encounter.

3

Donor

Rating: 5

We've been giving to CRS since the first year of our marriage 40 years ago. My husband is a retired Foreign Service Officer and we were posted to Africa and Southeast Asia where we witnessed first hand the humanitarian and development efforts of CRS personnel. They give wisely and ceaselessly of their time and talents and have empowered many poor people around the world. We are so proud to be part of this work.
Mary Helene and Nick Mele

General Member of the Public

Rating: 5

service and accompaniment with those living at the margins and in emergency situations, regardless of nationality or creed. Employs local people to lead and partner on local problems to find sustainable solutions. Upholds the dignity of each human being and is a great representative of any U.S. Catholic or other engaged citizen of the world.

Previous Stories
1

Donor

Rating: 5

I've seen the work Catholic Relief Services does firsthand in Ghana, Africa, and have heard presentations stateside about the work they've done in Pakistan, Haiti, and Southeast Asia. I have made a purposeful effort to get to know the staff in my region and some from the national office. They all show a dedication to humanity and emphasize sound principles in assisting those in need. They emphasize development rather than simply charity, and empowerment of local people. They hire local people primarily and have only a small number of domestic staff in the United States. I respect so much that they serve those in needs from their religious principals, but they do not require or recruit those they serve to join or participate any particular religion or religious activity. They build partnerships with local members of the community and educate American donors in an effort toward global solidarity. They are my primary charitable organization because I believe they use their money so wisely and I admire their principles, their work, and their staff.

Review from Guidestar

7

Professional with expertise in this field

Rating: 5

I worked for CRS for over ten years. While I worked at the headquarters in Baltimore, my work occasionally gave me the opportunity to travel overseas for meetings and training sessions. Before and after those meetings, I had the opportunity to visit programs in the field and learn how CRS does its work. Coming out of the corporate sector, I didn't have much knowledge of international relief and development work, so I learned a lot. And the more I learned, the more I came to appreciate how thoughtful CRS is about the way it helps people and communities living in poverty or recovering from natural disasters.

CRS doesn't just swoop in and fix problems. They start by listening to the local communities, to find out what's important to them. And they work hard to involve those communities in developing solutions to the problems they're facing, because CRS recognizes that if the people affected by a program don't believe in it, it will never work. In addition, CRS works with local partners to build their capacity to design, implement and manage programs, so that the communities become more resilient over time, and less reliant on outside resources to overcome challenges. CRS is one of the best organizations helping people in need overseas.

1

Donor

Rating: 5

One of the best charities in the world. Usually, always at the top of most "Charity Watch Lists" for the work they do and how almost all of the donations are used as promoted.

3

Professional with expertise in this field

Rating: 5

When I was a Peace Corps Vounteer in the Islamic Republic of Mauritania, I was very impressed by the quality work this organiztion did on the ground there. Because it was illegal to proseltyze, there were no missionary groups in this extremely poor country; but CRS was certainly there, helping those in need.

2

Professional with expertise in this field

Rating: 1

Catholic Relief Services must take a hard look at what it does with its partners in developing countries. While we must appreciate the systems and the work that goes into it, they have no meaning. Ask if any partner has been terminated due to non-performance!

CRS values its partnerships (at least on paper and by the designations of its top-management) but goes on funding partners who 1) have no interest in the development and poverty alleviation work and 2) who have a history of non-performance.

Its systems are top class but when there is a rot in its core values with partners who anyway know that they can manipulate according to their selfish needs, these systems are not worth the time that is required to keep them moving.

7

Donor

Rating: 5

Fiscally responsible, ethically and morally sound group! I love this group because I feel like it helps me live my faith. Christ said "What you do for the least of your brothers, you do for me." This is a way to help people living in abject poverty. I can't possibly travel to these places on my own and yet I know they need help and CRS is there. They help not only in emergencies and disasters but are also engaged in trying to create long term change. Their best programs are the ones that help build infrastructure like digging wells and help people become economically independent. Whether they are digging wells, building schools or medical clinics, empowering women, or fostering economic development, CRS does a great job!

Comments ( 1 )

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L. Durington 07/22/2013

Hi Misty62704, My name is Laura Durington and I work for Catholic Relief Services. Thank you so much for the wonderful review. I found your words very inspiring, and I think they would inspire other donors as well. Could I have your permission to use this quote in an upcoming fundraising campaign? If so, please e-mail me laura.durington (at) crs.org. Thanks again and God bless!

2

Donor

Rating: 1

Have given up to $10,000 yr. in the past. Could never consider any further donations. Catholic Relief gave $13.8 million to CARE who converted much of it into birth control and abortion services through Planned Parenthood and Marie Stopes, Int'l.

Apparently Catholic Relief has more money than brains ($918 million in the last public accounting period!). The American Bishops will figure this out soon. New leadership??

Comments ( 1 )

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L. Durington 07/12/2013

I hope you’ll take some time to read CRS’ response to the allegations, found here: http://newswire.crs.org/crs-refutes-inaccurate-accusations-part-2/

3 quieromom

Donor

Rating: 5

Remember when the earthquake hit Pakistan just before the winter set in and thousands were left homeless? There was no follow-on story about people freezing to death because CRS was able to work with partners in the area to get temporary housing in place for the victims of that disaster before it became a catastrophe. CRS is the organzation that is already there when needed. They don't wait for airlifts of supplies because they warehouse on developing countries in advance of need. We were privileged to meet with their staff in Chenei, India a few years ago while traveling. What they can accomplish using local folks is amazing. I know my support of them is being maximized.

Donor

Rating: 4

Why is it this charity and most others like Doctors without borders, when they get a donation hit you up for another one by return mail??. How foolish of them as I and I am sure many others than put them at the back of the line for the next one.

Review from CharityNavigator

1

Donor

Rating: 1

I no longer donate to Catholic Relief Services because of their support for pro-Abortion groups such as: the CORE group and MEDiCAM. Suggest you Google pro-abortion and Catholic Relief Services for yourself.

Comments ( 1 )

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L. Durington 08/19/2013

Dear Mr. Campbell, my name is Laura Durington and I work for Catholic Relief Services. I hope you will take a minute and read our response to these false accusations: http://newswire.crs.org/crs-upholds-catholic-teaching-and-values-3/

Review from CharityNavigator

1

Donor

Rating: 5

Worldwide, this organization is always at the forefront of assisting in any disaster. Great organization- I've been a donor for 25+ years and will continue to make this my priority organization to support.

3 Charles D.

Donor

Rating: 1

I'm having extraoardinary difficulties in discontinuing my monthly donation with them (needed due to own issues). They won't help at the main donation number (but they will of course take money), and they send you to another number (toll) that no one answers and doesn't have voice mail. I had to address it with my credit card company, ultimately. If you sign up with them for recurring conations, be aware that they will not help you stop them.

Comments ( 1 )

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L. Durington 11/12/2012

I work for CRS and I am very sorry to hear that this donor had difficulty in canceling his recurring donation. It is not our intention to make this process arduous and we strike to always give the very best customer service and honor our donor's intent. I have alerted our Director of Donor Services and contacted this donor to apologize and to request more information from him so we can adequately discover what went wrong in his case, and make adjustments as needed. We revere all of our donors - it is their generosity that allows us to serve the poorest among us in nearly 100 countries.

Louise J.

Volunteer

Rating: 5

CRS is the U.S. Catholic foreign relief and development agency. I have been a very appreciative and proud supporter of CRS for several decades. CRS does a very professional and efficient job of helping and empowering people in about 100 countries throughout the world. Working mostly through local churches, we take advantage of our existing infrastructure to efficiently help in times of disaster (like the Haiti earthquake) and empower under-developed communities to be healthier physically and economically. We also have successful peacekeeping programs. For the last four years I have been a CRS Fair Trade Ambassador promoting Fair Trade (a great development and justice tool) in my parish and diocese and pretty much everywhere I go. The staff in Baltimore is very supportive and appreciative of the work that we ambassadors do within our communities. It is an honor and a pleasure to do this volunteer work for CRS.

Donor

Rating: 5

I have been giving to CRS for over 40 years now. I was initially drawn by their international outlook and especially their programs to provide a safe water supply in developing nations. As I learned more about the organization, my interest expanded to include AIDS, micro-finance and emergency assistance. I have personally not been out in the field but my son, who is an economist, lived in various countries in Africa for over 10 years and has been unstinting in his praise of their work.
Considering the expense involved in sending staff overseas, it is amazing how low their overhead is.
I have met a number of staff and found each person to be dedicated, open and warm. Thank you for enabling me, as a member of the Body of Christ, to be present to those in need across the globe.

Jerry10

Professional with expertise in this field

Rating: 5

CRS makes a special effort to involve college students and young adults in its international development work. It does not do this in a traditional manner of providing service trips but rather educates young adults about the lives of people in developing countries and about the systemic causes of issues indigenous people face. CRS helps young Americans gain in-depth knowledge about developing countries and respect for what people on the ground are doing to improve their lives. CRS involves young Americans through webinars, media-assisted dialogue, social media, and other advanced means. They have made a real commitment to young Americans, not for fund-raising purposes, but as an investment in long-term understanding.

lisahendey

General Member of the Public

Rating: 5

Catholic Relief Services continues to be critical to providing support to those in need around the world. Efficiently administrated and motivated by their deep desire to fulfill the Gospel values, CRS makes our world a better place.

Stephanie60

Volunteer

Rating: 5

Catholic Relief Services is the best agency I have been involved with. Their dedicated work to develop countries overseas is unparalleled and their education in the US is phenomenal. They also have an incredible "CRS Fair Trade Ambassador Program" - one of the most informative, electric and life-changing experiences I have had. I have shared my knowledge from this program for years now and been empowered to make simple small changes every day of my life.

Donor

Rating: 5

As a Catholic and a global citizen, my faith practice and my vision of a just world are made more real because of the work CRS makes possible.

1

Professional with expertise in this field

Rating: 5

First, I am Indian.
Second, I teach Community Development with a Water and Sanitation emphasis at the University level.
Finally, on at least six occasions over many years, I have worked as a consultant with other both national and international organizations hand-in-glove with CRS in the field and in the mix of NGO planning at a a senior management level. I am based in Kolkata and focus mainly in the Eastern Region, including essentially, West Bengal, Bihar, Orissa and Assam.
In summary, CRS has an outstanding reputation in my field and in this geographic region. And, my sources tell me, that reputation is reflected throughout India.
My experience has been that CRS programming in India is carried out and managed mainly by its highly skilled Indian staff. In my multiple exposures, I have found CRS people and programs to be effective, efficient, transparent and accountable. All programming involves local partners. It develops at and responds to the grassroots--to those most in need without regard to creed, color or caste.
The CRS network is countrywide and subject to audit on many levels including by the GOI and USAID, as well as its own extensive internal and partners' internal auditing functions.
In Indian disaster-management circles, CRS is well-known and highly repected countrywide for its responsiveness to its grassroots partners during emergencies. One key to that is the fact that CRS generally works with those same partners providing ongoing support for programming in such areas as health, water and sanitation, education, agriculture, infrastructure strengthening and village-level savings and banking cooperatives. As first-responders in an emergency, CRS and its partners are already successfully functional and are ALREADY THERE.
My history of involvement has led me to give the highest rating to CRS in India.

Donor

Rating: 5

My daughter and I have had the wonderful opportunity of personally witnessing the outstanding charitable work performed by Catholic Relief Services and it partners in India.

In 2008 we traveled with CRS and visited 5 cities throughout India including Mumbai, Calcutta and Delhi. In each city we were deeply moved by the dedication of the CRS staff and its partners in positively changing lives. We were very fortunate to see first hand the life saving and life sustaining work that CRS is accomplishing in this country.

We witnessed CRS helping young children on the streets of Mumbai learn to read on a true "school" bus, we witnessed life saving programs helping young girls escape the streets of the city, we saw food and sanitation programs effectively delivered both in the city and in rural areas south of Calcutta. We also saw the work done by partners running schools, orphanages and homes for the poor and dying.

We came away from our 9 day trip highly impressed by the effectiveness and the impact that CRS and its programs are having on the poor and marginalized in India.







3

General Member of the Public

Rating: 1

Now lets listen from a person who has been in close contact with the work of Catholic Relief Services in India. In India CRS mainly donates to diocesan organisations- in India these organisations are mainly known not to practice what they preach. I still think that the contributions by the church in India are overwhelming - in the field of health and education but these are mainly money spinning machines now. Ask this to any parent in India searching for a school to admit his child.

In terms of the work, I have read the reviews by some donors who seem to have the idea that CRS has its base on the ground. During an emergency (and I have been personally involved in many of these ), what they do is to rain down a lot of "expatriate" consultants who do not know the conditions on the ground before they come- at one time they brought in an intern who wanted to spend christmas out of the US. These consultants mainly have their work experience in African countries where human resources and infrastructure might not be of good quality- in India, we have the best human resources possible, trained, committed and willing to go that extra mile. What these consultants do is to just capture an office and go on typing on their laptops and work on some formats which have absolutely no use. And we believe that the huge salaries and the hardship allowance they get could go to provide succour to a few thousand families more.

Now let me relate the work of its so called partners. What these diocesan directors want is a project - so that the funding that CRS provides can be diverted towards their own selfish ends and the worst part of it is that CRS management know about it but save their jobs- they all want to be polictically correct. At the end of the year, implementation and reports are nowhere to be seen but what can be had is just tall promises in the name of God.

Staff do not say these things because this is inherent in their culture promoted by the management, I have seen CRS staff manipulating books of accounts at the partner locations.

Comments ( 1 )

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L. Durington 11/11/2011

Dear achalaverma, We are very sorry to hear that you have been unhappy in your experience working with Catholic Relief Services (CRS) in India. We did forward your review to our staff member that is in charge of all of CRS operations in India. However, without particular details, we are unable to address these allegations specifically. Regardless, we do take all complaints very seriously and have multiple mechanisms in place to make sure we are working as transparently, efficiently and effectively as possible, including outside auditors that ensure our record-keeping is true and accurate. Additionally, we have a whistle blower policy and we encourage you to submit any complaints through the online form or by calling (Toll Free) 866-295-2632. You can access the secure form confidentially by copying and pasting this url into your browser: https://secure.ethicspoint.com/domain/en/report_company.asp?clientid=12748&agreement=no&override=yes Thank you for bringing this matter to our attention. Please know that we strive to maintain very high standards in our operations, as evidenced by our Guiding Principles, which every staff member is expected to uphold: http://www.crs.org/about/guiding-principles.cfm Sincerely, L. Durington, Online Community Manager at Catholic Relief Services Headquarters in Baltimore, MD

2

General Member of the Public

Rating: 5

I’m a summer intern for Catholic Relief Services, and I have to say that my experience here has been nothing but positive. I’ve spent over a month working here, I can safely say that CRS does exactly what it promises to do. The money they receive goes to numerous projects throughout the world. They help people regardless of race or religion. The help goes to whoever truly needs it.

2

General Member of the Public

Rating: 1

My analysis of Catholic Relief Services, Inc. calls into question where some of the funds are being allocated. Non-profits are notorious for funding other non-profits, and CRS is no exception. In 2008 they funded the National Religious Partnership for the Environment to the tune of $10,000? What does that have to do with their mission? In many ways NRPE is working counter to the Catholic mission. Non-profits need more transparency, they often operate with less efficiency than tax paying profit institutions.

Comments ( 1 )

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L. Durington 05/20/2011

At Catholic Relief Services (CRS) we strongly believe in transparency and good stewardship and would like to reply to your comment. We have no record of any payment by CRS to the National Religious Partnership for the Environment (NRPE). However, our parent organization, the U.S. Conference of Catholic Bishops (USCCB), is a member of the NRPE, together with other national faith organizations. As the lead organization for the Church in the U.S., we follow the USCCB’s lead on issues such as the environment. Conservation and climate change are issues that increasingly affect our work with the those in need in Latin America, Africa and Asia. Changing rainfall patterns and higher temperatures are severely affecting the crop yields of family farmers in many regions. Our country programs are working with poor farmers to help them adapt to these changes. Our Holy Father has consistently spoken out that the habitat that sustains us should be preserved and that the poor and the vulnerable should not bear the brunt of climate change. If you are interested in this matter further, the Holy See recently released a report on the impact of climate change. It can be downloaded at: http://catholicclimatecovenant.org/wp-content/uploads/2011/05/Pontifical-Academy-of-Sciences_Glacier_Report_050511_final.pdf Many thanks for your comment.

Review from Guidestar

4

Donor

Rating: 1

I have suported CRS since 2000, and believed it to be an organization that spent its income wisely and one that respected the dignity of human life regardless of income, status, or circumstance.

My parents have donated to CRS every year for the past 7 years. This morning, I received my first telemarketing call from CRS, and the caller's crassness made it clear to me that the organization does not respect human dignity.

I told the telemarketer that my father was deceased, after which the caller again demanded that I tell her whether my father would send a check. I then told her that my father was dead, at which point the caller requested permission to retain him on her list.

I contacted Donor Relations and was told my mother and father's names would be removed from correspondence, but that CRS hired paid telemarketers on a regular basis.

Professional with expertise in this field

Rating: 5

In 2003, I was selected by Catholic Relief Services to participate in their Frontiers of Justice program. Each year CRS takes 6 educators to a country where CRS serves in order to better educate them on the work of CRS. I traveled to India, where I met with the people who are served by CRS. There were so many wonderful experiences that I cannot share them all, but I was particularly moved by the work CRS and its partners were doing to prevent child labor and provide education to children who would otherwise be working in the fields. I visited a preschool that was built by previously warring tribes, so that their children would be safe. This project brought opportunity for the children and peace between the communities.
CRS depends on the kind of relationship building that Frontiers of Justice represents to spread the word of their work.
Each year CRS consistently provides relief and development in countries all over the world and insures that 95 cents of every dollar donated goes directly into their services, not into their advertising!
Catholic Relief Services serves communities regardless of race, creed, gender or nationality. Their development work helps people out of the grinding poverty of their daily lives and opens up real opportunity for a life lived with dignity. I urge you to learn as much as possible about this wonderful organization!

Review from Guidestar

Donor

Rating: 5

This is a wonderful organization, with dedicated, qualified staff, who make every effort to serve their local clients and to spend every dollar very wisely. It has a very low overhead, considering the breadth and depth of the programs.

Review from Guidestar

Donor

Rating: 5

Catholic Relief Services makes me proud to be Catholic. The organization fulfills the Gospel call to serve the least of our brothers and sisters--while teaching us how great the least really are. CRS embodies the principles of Catholic social teaching, providing a hand up, not a hand out. I love this organization! It inspires me to say yes to my own baptismal call as a disciple of Jesus Christ.

Review from Guidestar

1

Donor

Rating: 5

CRS uses donations efficiently, and works with people "based on need, not creed". You don't have to be Catholic to support them or to receive helpf from them. Aid is non-sectarian and based on their belief that every human being deserves to live with dignity.

It is well known that they respond to emergency situations with short term emergency relief when needed ( the tsunami, Haitian earthquake), but just as importantly also on long term solutions - micro financing, education, peace-building, securing clean water supplies, HIV education and medication, helping farmers be more productive and self-sufficient. Their goal is not a culture of dependence on aid, but a planting the seeds for a live changing, culture changing improvements.

Review from Guidestar

General Member of the Public

Rating: 5

What a wonderful organization! I particularly appreciate their work with fair trade, the world's poorest people, and climate change. I encourage everyone to get on board with these causes - they are critical and there are so many people in the world currently suffering greatly.

Review from Guidestar

General Member of the Public

Rating: 5

Hard to say where I fit in a as a "your role". I guess just general member of the public and fan for now. I am a missionary and am active in Haiti. I will be taking classes in the fall to get my degree in Human Services and then on to a 4 year degree. I hope one day to work for CRS. This is a group I am willing to pledge my life to. I believe that the good that this large group of people do as a whole is Gods works and that is all that counts.

Review from Guidestar

Donor

Rating: 5

Catholic Relief Services saves thousands of lives and brings fresh water to those without!

Review from Guidestar

Donor

Rating: 5

I have confidence that any money I donate to CRS goes to people who truly need it. I am a fan of the way the organization is set up with feet on the ground and established long-term relationships throughout the world so that money and time are not wasted when a crisis hits.

I also appreciate the way CRS communicates via Facebook, Twitter and E-mail. This communication keeps me up to date in a cost-effective and timely manner.

Review from Guidestar