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Catholic Charities of Buffalo

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Volunteering Oportunities

Nonprofit Overview

Causes: Community Foundations, Human Services, Philanthropy

Mission: Catholic Charities of Buffalo is a Catholic sponsored human service agency serving anyone in need in the eight counties of Western New York. Believing all persons are created by God, we empower individuals, children and families to achieve and maintain meaningful, healthy and productive lives. We advocate for those in need – particularly those who are poor and most vulnerable.

Target demographics: and empower individuals of all ages

Direct beneficiaries per year: 142,000 individuals

Geographic areas served: the eight counties of Western New York

Programs: basic immediate assistance, counseling for individuals, children, and families, mental health services for children and adults, substance abuse treatment, marriage counseling, domestic violence victim services and offender programs, GED and work readiness, foster care, adoption and adoption counseling, social adult day program and other services for seniors, evidence based family-focused intervention for youth, immigration and refugee assistance, five food pantries, school-based services to remove barriers to student success, WIC nutrition program, therapeutic supervised visitation and preventive services, and parenting programs.

Community Stories

6 Stories from Volunteers, Donors & Supporters

2 Bridget27


Rating: 4

I am a foster parent with Catholic Charities. We Choose Catholic Charites because out of all of the agencies, they put the child FIRST. They consider all factors when placing a child. They never put the child in a home where the child wouldn't thrive. Thank you Catholic Charities!


Client Served

Rating: 5

Things have changed over the past three-four years. My daughter, who was in an abusive marriage first sought help with living assistance away from her husband. She received that call for urgency, was helped with parenting, counseling, donations and linked her to other orgs to help set up her first apartment. We, as grandparents and caretakers then of our two grandsons received guidance. In the last three years, my husband and I became foster parents through Catholic Charities because of Catholic Charities.
I cannot say enough for what this non-profit organization has done for my daughter, my grandsons and ourselves. All of our contributions to United Way are not earmarked to Catholic Charities. We have met such wonderful, supportive and caring counselors in our travels. Our lives have forever changed due to the Catholic Charities. There are not enough words to express all of our gratitude! Don't look at the past, you need to look forward!!!


Rating: 5

My experience is much different than the others posted, although I was NOT looking for help. I just volunteer my services as applicable and donate to support the projects I am on. Everything I have done with them is first class from my Virtus training to assisting in outreach programs.

4 leaderv40

Client Served

Rating: 1

I was pregnant 15 years ago. My husband lost his job after serving in the Navy for 10 years. We were despite. I had no food in the house., and barely made rent. I was hooked up to an IV for severe vomiting. I was out of work waiting on disability. I went for help. I was given a 10 dollar voucher for Tops and was told I should have planned better. We are thankfully, in a much better position now and own our own home. But before that my whole family donated to the fund drive. In lauding myself. I was in need for 4 months until my husband found a job I was pretty much standing there with a door slammed in my face. Ya know who helped me... The American Red Cross. We donate to them every year and will NEVER donte to Catholic Charities!! Ever !



Rating: 1

Unfortunately, the experience listed by "Licoricecat" is pretty much similar to the welcome I received when I called to offer my services as a volunteer mediator. I was rudely told that I was not needed. They weren't interested in my qualifications nor my experience. A friend of mine also called, this time for (non-monetary) assistance from them, and was rebuffed, as well.


General Member of the Public

Rating: 1

I have asked for assistance a few years ago and was turned away. I have called several times and my calls were not returned. I was told to come in person, which I did and talk to the director. The director who I did not meet till this day, told me to leave the facility or he will contact the police, He stated that he would not help me and I must leave. I came in person because I did an intake and no one called me back for over 3 months and I left repeated messages with my phone number. I was told by the secretary to come in person and talk to him. To this day I still do not know why they will not service me. I was given the excuse that they will not service me because I kept calling and came into the office as told to do one time. My question is why was I rejected and my calls avoided for 3 months in a crisis situation when i needed counseling for a crisis situation and they continued to avoid my calls for help? When I physically went to the office the director did not want to talk to me privately and told me to leave in the reception desk. This is rude, unprofessional and a breech of confidentiality. I never did get an answer to this day why they would not help me. The only thing I was told is because I came to the office one time without an appointment because the secretary told me to come in and talk to the director. It was a crisis situation DV and I could not get help or counseling.

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