I went through the long courses dedicated my time to be a volunteer. After completing my courses and doing all of my steps to be on the list, my phone number changed. I then received an email from my CASA representative saying they could not reach me and I was being removed. I call back right away to explain my phone number had changed and I did update the database & they could have simply reached out via email as they did and I would have gotten back in touch. My CASA rep then said it’s too late I have to be removed because i couldn’t be reached by phone. I dedicated so much time and effort to go through those classes and graduate and receive a certificate just to get dismissed like nothing. As though I didn’t matter nor have a say. Extremely disappointed in the program