Mission: Our mission is to improve the health of the communities we serve through our commitment to a common purpose of better patient care, better community health, and lower cost.
Programs: See schedule o. Carilion new river valley medical center, part of carilion clinic, is a not-for-profit healthcare organization committed to improving health outcomes for every patient while advancing the quality of care in the community it serves. The medical center is a modern hospital facility with diagnostic and medical care, a level iii trauma emergency department, two heliports, and carilion clinic saint albans hospital for psychiatry and behavioral medicine. Carilion new river valley medical center exists to serve the health care needs of its community, regardless of patient ability to pay. New river admitted 8,099 patients and provided 32,406 days of care during the year; new river also delivered 1,091 babies. Hospital programs include provision of nursing care; extensive outpatient and inpatient surgical and endoscopic services; comprehensive cardiac treatment, diagnostic, therapeutic and rehab solutions; and diagnostic imaging services including ct, mri, mammography, x-ray and ultrasound. With almost 21. 78% of its inpatient admissions representing psychiatric admissions, and a significant outpatient presence in behavioral medicine, new river plays a critical role in providing mental health services for the region. New river is a level iii trauma center, and provides a home base for lifeguard 11, the emergency medical air transport that serves the surrounding area. New river provides a number of inpatient and outpatient services targeting the specific health needs of its population, including diabetes management; home health and hospice; physical, speech, occupational and pediatric therapy programs; and cardiac and respiratory rehab. New river also provides an emergency department with 24-hour care, emergency transportation, and a chest pain and stroke program. With 30,471 visits, new river's emergency services are a critical component of the health safety net in its service area, acting as the primary health provider for a significant number of uninsured patients, who comprise 17% percent of ed visits. New river supports community screenings and education on chronic disease prevention and management; sponsoring 1,072 events touching more than 4,116 people. New river also champions and supports a medication assistance program in partnership with community-based social services. In furtherance of its mission, new river provides extensive uncompensated care. Stated at cost, charity and unreimbursed medicaid costs for the year exceed $13 million.