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Capital Caring Health

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Nonprofit Overview

Causes: Community Health Systems, Health, Health Support, Hospices, Human Services, Specialty Hospitals

Mission: Our Mission: to "simply improve care" for those facing life-limiting illnesses through direct support of patients and their families, public education and public advocacy. Our Vision: To be recognized as a Center of Excellence in providing and catalyzing world class advanced illness care. Our Core Values: Complete Customer Satisfaction, Culture of Trust, Leadership to Grow, We are all Learners and Teachers, and Live within the Model

Results: Hundreds of thousands of moms, dads and children in the National Capital Area have had a better end of life experience because of the generous support of donors and volunteers. Together, we've made sure that pain has been eased, hearts have been lifted, worry has been calmed, care has been given and received and grief has been comforted and caregivers have been supported and given respite. We are all mortal beings and we all deserve a pain-free, dignified end surrounded by our loved ones in the comfort of loving hands and arms. Capital Caring has made this possible for the past 40 years and we would be honored to care for your loved one in partnership with you for the next 40 years.

Target demographics: improve care for those facing life-limiting illness through direct support of patients and their families, public education and public advocacy. Our vision is to be a Center of Excellence in providing and catalyzing world-class advanced illness care. On any one day, we provide care for more than 1,200 patients. Our 8 neighborhood office locations (each led by an executive director) serve the 9 regions in our service area. In 2011, Capital Hospice formally changed its name to (DBA) Capital Caring to better describe its expanded scope of services: palliative care, counseling, and hospice. In 2017, we gratefully celebrate 40 years of service to the National Capital region.

Direct beneficiaries per year: 2016 vital statistics: 6,980 HOSPICE PATIENTS SERVED / 1,131 AVERAGE DAILY NUMBER OF HOSPICE PATIENTS / 84 AVERAGE NUMBER OF DAYS PATIENTS RECEIVE HOSPICE CARE / 733 STAFF MEMBERS / 1,002 VOLUNTEERS / 2,031,105 MILES TRAVELED BY STAFF PROVIDING CARE / 82,954 HOURS WORKED BY VOLUNTEERS / 61 PEDIATRIC PATIENTS / 5,351 BEREAVED CHILDREN AND ADULTS RECEIVED GRIEF COUNSELING / 302 POINT OF HOPE BEREAVEMENT CAMP ATTENDEES / 3,379,394 200 TOTAL CHARITY CARE PROVIDED PATIENTS SERVED BY CHARITY CARE / 1,862 PALLIATIVE CARE PATIENTS SERVED / 7,627 PALLIATIVE CARE VISITS

Geographic areas served: Founded in 1977 as Hospice of Northern Virginia, Capital Caring is one of the first and largest nonprofit hospice and palliative care organizations in the United States, and has cared for more than 110,000 people living with advanced illness in its service area of Northern Virginia south to Richmond, the District of Columbia, and Prince George’s County, Maryland, as well as providing bereavement counseling for those families, and grief counseling for the community at large.

Programs: Hospice Care: A Capital Caring team, led by an experienced physician and nurse, focuses on the patient’s preferences and provides pain and symptom management wherever the patient lives – at home, an assisted living facility, nursing home, inpatient center, or a hospital. This care includes medical, emotional, spiritual and practical support as well as grief and loss counseling. Palliative Care: Capital Caring physicians provide pain and symptom management for chronic, seriously ill patients who are not yet eligible for hospice care or who do not wish hospice care. They make house calls, consult at hospitals and clinics, and can coordinate with the patient's own primary care doctor. Patients are also seen at our new Center for Pain & Palliative Care in Loudoun County. Point of Hope (POH) Counseling: Capital Caring POH counselors provide bereavement counseling up to 13 months after the death of a loved one in hospice care and also provide community counseling programs for a variety of grief and loss experiences, including summer day camps for children, teens and adults. Inpatient Care: The Halquist Memorial Inpatient Center, located in Arlington, provides 24-hour care, with the comforts of home and the medical support of a hospital, for hospice patients whose pain and other symptoms require management not possible at home. A second inpatient center – the Adler Center for Caring, located in Loudoun County – opened in Sept. 2014 and now serves families in the western portion of our service area. In 2016, we opened a 14-bed inpatient center at Providence Hospital in the District of Columbia. And in 2017, we will open a 7-bed center in Greenbelt, MD. Much-needed inpatient care is now available close-to-home for all Capital Caring patients. Patient Care Fund: This program provides hospice care to low-income or indigent people who request our care, but are unable to pay for our services. No one is ever turned away. The cost of charity care provided by Capital Caring is uncompensated and depends totally on community support. In 2016, more than $3.3 in charity care was provided throughout our service area.

Community Stories

3 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

Capital Caring served 2 members of my congregation recently - both families reported receiving the very best care - kind, compassionate, available quickly for urgent needs. One family used the Halquist Inpatient Center when their loved one was wanting to get home from the hospital but needed to have pain taken care of first. The staff there got the pain under control and resolved within a day and then this person was able to go home a few days later where the home care team provided ongoing support. The other member received care at home where she died peacefully. They also provided great support to the families after their loved ones died with grief counselors and support groups.

1

General Member of the Public

Rating: 1

Not a Hospice facility I would recommend to anyone!
Capital Caring has done nothing but cause our family, grief, by lack of care for our loved one. Promises were made, never kept. The lack of care in their Aldie Virginia Location is totally unacceptable to any human being. The lack of help, the mis information, lack of doctors talking to each other, and the overwhelming of Opiods they use on people is totally unacceptable. If family members speak up about the over usage of pain medication they take offense, and turn against you, the lack of record keeping is awful, One hand doesn’t know what the other is doing. This is a location that needs The drug enforcement to look at. I’m ashamed to even let people know that we had a family member their. This location might look good to people when you walked in, and they might act like they care, but do not in anyway Trust these environmental looks.

Review from Guidestar

Client Served

Rating: 5

Despite a diagnosis of Waldenstrom's Macroglobulinemia at age 40, my husband John Bessey lived a full and remarkable life for another 18 years until periodic infusions of Rituxan to control his cancer stopped working. Ensuing months of roller coaster ups and downs ended when John opted against the last remaining treatment in favor of hospice. "I'm comfortable with my decision to stop treatment," he volunteered (to hospice nurse Kim and social worker Leisa), "because I want to have as much good time with Shirley as possible." He was enlisting their help to focus on quality of life rather than non-curative, debilitating treatments. Over the next three months, Kim and Leisa visited regularly, talking with John (and sometimes me) about his life and new dreams while monitoring his physical and emotional health. Near the end, John was moved into Capital Caring's Halquist Center in Arlington so his symptoms could be managed by professionals around the clock and he could be kept comfortable. I write about our experience and much more n a recently published memoir, Banged-Up Heart: Dancing with Love and Loss, which may help others facing similar circumstances. Because of what we experienced with John's care team, I am a staunch believer in hospice. This is why I continue to support Capital
Caring as a donor.

Shirley Melis
Author, Banged-Up Heart: dancing with Love and Loss
www.shirleymelis.com