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Cancer Support Services

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Nonprofit Overview

Causes: Health

Mission: To support the charitable mission of cancer fund of america, inc. : provide financial support to indigent cancer patients; dissieminate information concerning early detection and prevention of cancer; provide grants to hospices and other 501(c)(3) organizations.

Programs: Patient services-financial and other assistance to cancer patients and their caregivers.

Donor & Volunteer Advisory

This organization's nonprofit status may be in question. You'll need to check recent news about this organization. For more information please visit Federal Trade Commission

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GreatNonprofits, as an impartial aggregator of reviews, takes no position on allegations made or issues raised by third parties. However, donors and volunteers can read recent news about this organization and determine for themselves whether such information is relevant.

Community Stories

19 Stories from Volunteers, Donors & Supporters

2

Donor

Rating: 1

I got a call from the cancer support fund contributions and asked how much goes towards helping the patients. Only 15% goes and the rest goes to the running the programs. So they will get the pledge card back no money and will block their calls. I'm glad they told me how much goes to what and that made up my mind on not giving.

12

General Member of the Public

Rating: 1

My husband was home one afternoon when Cancer Support Services called. We have lost many dear friends to cancer. My husband has two brothers fighting caner at present. Naturally he is a soft touch. Ready to help all he can when he hears the word cancer. He gave a pledge of $20.00. Now this is not a lot of money, but I became skeptical when phone calls and letters started to arrive. Every other day we are getting call telling us we did not fulfill our pledge. This just made me even more uneasy. This afternoon another phone call came and I heard all the other little bees in the background working the phones. Thank you for this web sight. I have an answer for the next call. I also am printing this information and sending it back in the letter minus a $20.00 check. I will help all the local funds, motorcycle runs, bake sales. but as for phone solicitation, NO WAY. WHEN THEY CALL AGAIN I WILL ASK THEM FOR A DONATION FOR MY TWO BROTHERS IN LAW !! BET THEY WON'T CALL BACK.

6

General Member of the Public

Rating: 1

Worst charity ever. They pretend to help people and just harass the elderly. They are disgusting. All the money they receive goes to the rotten telemarketing company that they co-own. They should be put out of business.

1

Volunteer

Rating: 5

I'm a reporter with Channel 7 News in Detroit, researching a story on Cancer Support Services. If you were solicited by this company, would you please call me at (248) 827-9466, or e-mail me at rjones@wxyz.com? I'm interested in talking to people regardless of their experience (positive or negative) with the non-profit .

Thanks,
Ross Jones

Review from CharityNavigator

4

General Member of the Public

Rating: 1

It was VERY hard to find any information about this 'charity'...not the first sign of a legit charity :-/ Called many times from a local number, but told to mail donation to another state (after requesting mailings...was asked to just forward without). I wonder why...

As others stated, shall forward my pledge to the American Cancer Society instead.

Review from CharityNavigator

2 Connie C.

Donor

Rating: 1

Came to this site to verify the company and glad I did. Thank you to services like this for helping the uninformed donor. No money from me!

Review from CharityNavigator

3

Donor

Rating: 1

They fooled me once...then I checked up on them. Needless to say I will give them nothing further. A true scam!

Review from CharityNavigator

4

Donor

Rating: 1

The Cancer Support Services contacted me at a vulnerable time. My father had just passed away from cancer, and my mother was ill and has since passed. I never heard of the charity prior to their phone solicitation. I promised minimal donation. I received multiple phone calls to remind me of the donation I had promised. It most likely cost more to make the calls than I will be sending.
I will be including a printout of their ratings with my check, along with the request that they do not contact me.

Review from CharityNavigator

7

Donor

Rating: 1

This organization is a disgusting shame to America and it's citizens. Any organization that collects over 11 Million dollars, spends 10 Million on itself and makes a 1Million dollar donation to another organization needs to be shutdown. They need to be stopped immediately. This makes lies and deceit 'just legal' enough to continue ripping off the American public. The ONLY reason I would give this company 1 star is to register this review.

5

Donor

Rating: 1

I'm fed up with all charitible organizations that are using telemarketing practices to the degree it's harrassment! I no longer donate to anyone unless I personally recognize them and their standing within the rank & file of charities. Not only have they annoyed our family's privacy by constantly interrupting dinner, movie, etc., they've become downright rude with their insistence even after you've told them 'no'. We're a caring family and donate when we can, but this has destroyed our faith in the system. Telemarketing tactics have become so abusive to our privacy....so please JUST STOP!!!!!

Review from CharityNavigator

6

General Member of the Public

Rating: 1

I came to this site because I got a call from them and the number that was used ( 313-203-8198 )is listed under another organization. From my experience and what I have read here, I think they should be investigated carefully before donating and perhaps by law enforcement. For sure I would not trust them with a donation, there are too many other charities that seem more ethical.

Review from CharityNavigator

2 Daniel25

Donor

Rating: 1

I made the mistake of falling to CSS's guilt-tripping, persistent phone calls, and contributed to them. They call me constantly asking for more. Has anyone actually heard of anyone who received SUPPORT from this organization? Their website does not tell you how to seek their support if you have cancer. SCAM!!!!!!

Review from CharityNavigator

3

Professional with expertise in this field

Rating: 1

Just received my second call in 2 weeks, after being asked to be removed from their calling list. They confirmed again that only 44% of funds raised goes to cancer patients. From everything I have read, this organization is unethical beyond inefficient, and preys on grief and fear to raise money. Absolutely shameful.

4

Donor

Rating: 1

Received several calls from this charity with all calls showing up as "ACS". The fundraiser lady said, "fully 100% of donated funds go to helping cancer patients". A misleading statement as I suppose after all expenses are paid that 100% of what's left does go to patients. They urge you to use a credit or debit card something I never do over the phone. I always check out charities and this one is a NO-GO. Expenses are high.

Review from CharityNavigator

6 Michelle G.

General Member of the Public

Rating: 1

This charity has called our home non-stop throughout the holiday season, despite multiple requests that they stop. They call as early at 7am and as late at 10pm. They're extremely rude, frequently just hanging up on us when we say we're not interested or they don't reach me. I'm the COO at a nationwide nonprofit and I would be disgusted if our employees treated potential donors this way. I would highly recommend against giving any money to this horrendous organization.

Review from Guidestar

6

Donor

Rating: 1

Not only did the caller ID identify this organization is "ACS" (American Cancer Society), but I would swear up and down that their rep told me he was actually WITH American Cancer Society. He also mentioned helping cancer patients who "can't afford healthcare," etc. Needless to say I pledged $20 to get him off the phone, but when I got the pledge form was shocked to see it was for this "Cancer Support Services." OK, I'm down with their supposed mission, but the sad fact is they spend most of their money on fund-raising, and not actually supporting cancer patients. I will not be honoring my pledge, and will instead give money to a reputable organization.

Review from CharityNavigator

8

General Member of the Public

Rating: 1

I first received a call from this charity in which my caller-id said "ACS", which made me believe they were the American Cancer Society. They didn't lie when I specifically asked, but if someone doesn't catch this, they will be fooled into thinking this is the American Cancer Society.

I have no intention of honoring this pledge after reading that they spend more than 69% for fund-raising. I will be emailing them telling them why and then I will honor this pledge by giving it to the American Cancer Society.

Review from CharityNavigator

5

Donor

Rating: 1

This charity spends $6,000,000 a year on fundraising and only gives away $1,000,000 in a supporting grant to Cancer Foundation of America.
What a scam. They use aggressive telemarketing to acquire donations, using "cancer" and "hospices" and "poor patients who can't afford medical supplies" as their catch phrases to prey on your sympathies. Do Not Be Fooled by this poorly run excuse for a 501c3 into giving them any of your money!

Review from Guidestar

9

Donor

Rating: 1

I received a phone call from this organization and I pledged $10. After doing so I checked up on the charity. I should have done that first. I've learned my lesson. I honored the pledge because in my state it is considered a legal obligation to do so. I also wrote them a note explaining that I would never donate to them again and asked them not to call me for future donations. They have repeatedly ignored this simple request. Each time they call I ask them not to call again and I tell them I will never donate to their organization again. Over the last 2 years I've received at least 3 more calls from them. The next time this happens I plan to file a formal complaint to the government and may take other actions against them to put a stop to the harrassment.

Review from CharityNavigator