I can not even begin to express my disappointment in I Camp Timberline. My daughter has been attending for 5 years! She had a sleeping bag which was in her control until she relinquished the bag to her counselors to transport it to the pick up area. When we arrived at the pick up, it could not be found. The counselors were adamant her bag was attached to her duffel bag. I have spent 3 weeks trying to follow up and see if it could be located. I had to initiate each and every update I received.The camp owner Dana Dorough, emails me today and tells me in 4 paragraphs how the camp losing the sleeping bag is entirely my fault! That it is completely unreasonable for me believe that my daughter (14 yrs old)would return home with everything I send her with. Because they have 2,000 children, over the course of the summer, their counselors are not held responsible for items they lose. This is Christian camp. What I learned, Christian values and business ethics don't always align especially if it's a highly sought out Marmot sleeping bag. I have never felt so belittled as a customer and for a brief moment lost complete touch with my faith. I'm in total disbelief at the email I just received.
Review from Guidestar