I guess our current presidential administration has successfully taken us back 50 years to the time when men didn't allow women to finish their own sentences or even ask questions. I could not get any help from this organization because the man who answered the phone (J.J.), did not wish to hear about the petty needs of a female soldier.
One star is way to many for these pieces of trash. I was trying to get help after donating to this worthless organization that laughed at me when I hadn't eaten for 5 days. The reason I hadn't worked is because of army injuries getting so bad I needed surgery. A surgeon completely messed up the surgery and I couldn't work. I had worked from the time I was 7 until I turned 40.i worked the morning of the surgery even. So I explained this all and had documents, to a guy that calls himself a retired sgt. Major. Sgt. Major Hag I will call him. He laughed about me starving and being it was Christmas time, bragged about how good his Christmas was going to be and very sarcastically told me he hoped I have the merriest of Christmas. He hung up and I messaged him for months with no reply left at least 25 voicemails with no reply. He then has a chief who wasn't scared call me and say that he and hag were work spouses and he had to agree with his little hag. So the two made a joke of me and denied me while I was starving, and they put even more money in each other's panties. These cowards are stealing this money and not helping ones who need it. These guys deserve all the hell they get.
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Years ago I had an AER loan in my name. I thought the payments were getting made and they wouldn't a big deal I come to find out that I owed money so after roughly 4 months or so trying to figure out how much I owed and dealing with some very very rude people I finally had to go with what they said. So I started making monthly payments just to get it paid off and I ended up filing bankruptcy due to a disability. Right before I did they agreed to wipe The balance away. Now I messaged them and ask them for a loan because I'm going homeless and starving waiting on the VA to approve my rating which took a little bit over a year and the senior loan sergeant major ignored me and had another Sergeant major message me and call me and tell me I was only allowed travel money. So they wipe the debt clean and it wasn't a big issue even after I made quite a few payments actually I almost had it paid off and instead of discussing it with me which nobody would they ignored my emails they ignored my phone calls they would not answer the phone they would not reply to my emails and I still didn't get a loan and I still have never heard from them after multiple times of trying. This is by far the worst charity and it's not even really a charity because we as service members pay into it but they make it very difficult to get the money. This charity is not good for anyone The people sitting there in Virginia are counting their money that they make off this scam. One star is about 20 stars too many.
Many years back I was looking for a way to support our military directly. I have supported the USO efforts, but I wanted to do something more direct. After some research, I found the AER. I started donating to them years ago and do not believe I have ever received any solicitation from them for further donations.
What I discovered is this organization gives loans/grants directly to military families. So, if someone serving or their family is in a tight spot and needs a temporary lift, the army can step in to assist, with direct help and not a lot of red tape.
From the donor's side, I am giving this charity four stars.
I do not have first hand experience so I did not give it the full 5, although it may be very worthy of 5.