Shows exceptional care to every animal they house. I am proud to volunteer there and help them continue caring for and rehoming these animals.
I LOVE Animal Friends! I adopted 2 of my pets from here and will not go anywhere else. I adopted my cat Luna from here first. Luna is a special cat. She came to animal friends as a stray with a severe skin condition. She was shy and very scared. She needed special medications and a special diet, and she needed multiple teeth removed and part of her upper lip. Because of her health needs, the vet and staff at Animal Friends talked to my husband and I extensively about her needs and spent lots of time with us to answer all of our questions. They could not have been more friendly, and they really wanted to make sure we were a good fit. Animal Friends is committed to finding every animal the right home so it can be their forever home. Luna is the best cat I could ask for. It took some time for her to come out of her shell and warm up to us and even more time to warm up to others, but she has come a long way. She is playful and the most loving cat I have ever met. She loves her people and belly runs. Her skin and fur is also completely beautiful now. I am so thankful to Animal Friends for helping this sweet girl. My second animal from Animal Friends is my dog Max. He was 3 months old when we adopted him. Originally, we wanted to look at his sister but the adopting counselors helped us to realize that she would not be the best match for us but Max would. Again, everyone was friendly and really took the time to talk to us about Max and his history and his needs. They also have puppy and dog training classes that have been so super helpful in training Max to be the best he can be. Max is a fantastic dog and Animal Friends really made a great match for us. This organization is so amazing and does so many amazing things such as giving supplies to other shelters, helping the homeless by donating a ton of pet food to help them feed their pets, rescuing 117 dogs from a hoarding situation, and so much more. I love this organization so much that I now volunteer. This organization does so many great things and gets involved in so many ways. Our community and animals are so lucky to have this organization. It has truly changed my life.
Great experience 2 years ago, almost to the day. Found and adopted Abbe. Probably the best pet we have ever had. Good service from everyone involved. Could not be happier in any way.
My son and I started volunteering at Animal Friends about 6 months ago and this experience has changed our lives. Not only have we gained so much knowledge and love for bunnies but our relationship has grown closer. Animal Friends is an amazing place with so much love and support for the not only the animals but for the staff and volunteers.
i adopted boo in june of 2016 a few weeks after my mom passed away and she’s the best thing that could’ve happened to me! she was extremely shy and skittish for the first year i had her but i refused to give up on her. 3 years later and she runs up onto my bed (i bought her pet steps) and jumps onto me when she realizes i’m awake. i can’t thank animal friends enough for allowing me to adopt boo!
I adopted Pongo (then Freckles) in 2015 and have been a volunteer ever since. Animal Friends makes it a point to share every animal’s personal story to make sure the adopter is the right fit. I absolutely love this organization especially since it feels like family.
I first became acquainted with Animal Friends when I adopted my dog, Jake. At the time, I was struck by their dedication, passion, and mission.
Now, years later, my teenage son and I volunteer. And the longer we're there, the more I'm completely awestruck at this organization. They are forever growing/changing/adapting to meet the community's needs, while still staying true to their core beliefs.
I have been a proud volunteer for 6 years and also joined the ranks of adopter. My cat flurry was at the shelter for 2 years before I adopted him. This is the best place to adopt and volunteer
I have been using Animal Friends’ spay neuter program for 20+ years. I live in the country, so we have a problem with stray and feral cats. Thanks to AF, I have been able to help control the stray cat population in my neighborhood. I was also able to help one of my strays by using their medical services as well. Butters had a serious infection in both eyes and thanks to their affordable services, I was able to get him healthy again. Unfortunately, one of his eyes needed removed, but the other one was saved and he is back to his old self. They are an asset to all the communities they serve.
We got our two wonderful rabbits from Animal Friends. They really care about connecting animals with great families and it shows. We have also enjoyed going to several classes and events since then at their facilities and we continue to donate and support l this great animal rescue organization.
All three of our Dogs have found their Fur-ever homes with us when we Adopted Duchess, Evie & recently Max from Animal Friends.
All three times the Amazing Adoption Counselors have helped us find the right dog for our Family. I highly recommend them when you want to Adopt a Dog, Cat or Bunny.
They also have amazing Programs like Pets for Vets, Therapets, Low cost Vaccinations & even Dog & Bunny Grooming.
We not only Adopt our Dogs from Animal Friends but also Volunteer here .
Everyone is so kind & compassionate to all the Animals in their care at Animal Friends. I highly recommend them.
Wonderful shelter with caring volunteers, and staff.
Review from Guidestar
Animal Friends is all smoke and mirrors. They care only about their image and money...not the animals. They take in so many large donations, but feed the cats there horrible food. If you donate good food to the shelter, they'll send it to another smaller shelter. Sounds nice, right? It's all about their image. While they're scoring points with those other smaller shelters, the cats at their own shelter are fed such horrible food that half of them are now on 'special' diets because they either vomit or get diarrhea from the crap they're given. They have an incredible rate of turnover for staff and volunteers because they don't treat people well. If you volunteer there, be ready to be treated as a child or an employee. They'll tell you how to breathe & reprimand you if they can. Can you imagine being reprimanded, or suspended, when you're donating your time and labor? They're just a bunch of phonies. The people who love them don't know what goes on behind the glass doors.
This is a horrible organization built on lies and fantasy. The people who support them because they buy into their “no kill” rhetoric should take a moment to educate themselves as to what “no kill” truly means. In my experience “no kill” means that if you find a litter of kittens and take them to Animal Friends you will be told that they are full and to take them to another shelter. They will even give you a map to another shelter!
This is a wonderful organization full of great people that all put the animals first. Yes, they have a rigorous application process, but it is to insure the future welfare of their charges. I love volunteering for them and have great respect for everyone there. And be assured your donations go to the animals, not to frivolous expenses.
AF is a fantastic organization that truly cares about every animal in their care. Every animal receives excellent medical care as well as respect and dignity in a clean, loving environment while waiting for his/her forever home. AF is a no-kill shelter so although they can't take every animal in need, they do their best to take in as many as possible, using programs like foster homes to maximize the number of animals they can care for. AF does everything from investigating and housing horribly neglected and abused humane rescues to taking in the family pet who is no longer wanted, making every orphaned animal long for shelter at AF.
Review from The Pittsburgh Foundation
It was hard to select my role since I have been a client - when I was adopted by my beautiful kitty. A donor when I support with my money. and a general member of society. You can tell the people who work with Animal Friends truly care about each and every animal who pass through their doors. The facility is clean, freindly and welcoming. Please visit the next time you are interested in adding a companion animal to the family. Consider donating to this wonderful facility. Consider visiting for one of their many public awareness activities or even their next fun event. Recently went to 'Bunny Yoga' - it was too much fun.
Review from The Pittsburgh Foundation
Animal Friends is a wonderful shelter. It is a lovely spacious clean facility and the animals all seem very comfortable. They really go through a lot of effort to learn each animal's background, personality and quirks in order to find a good match for them. Consequently, they ALSO check out potential adopters to make sure they're a good fit for the animal. I daresay that the negative reviewers are just angry because they weren't able to just waltz in and take an animal. My experience was very positive: I went in, told them what I was looking for (a cat who could handle having a very active young male sibling) and they IMMEDIATELY knew which cat would be a perfect fit for me. Charlie was very, very shy when I first met him and I never would have picked him on my own; but he has turned out to be an absolutely wonderful match for my household.
A great place. Enjoyed volunteering here. Has a lot to offer.
Elitist, Snobby, Wasteful. $7 MILLION Facility. August 2009 went in for a kitten event - 20 kittens in a room to be adopted. We brought our whole family plus our dog. It felt like an interrogation and in the end, chubby Barb rejected us (always put NO to declawing). The neighbors across the street had adopted a dog, which AF had supposedly assessed to be "family friendly" for their 3 kids who were within the range of age of our 4, but this dog bit their oldest kid in the face who had to be taken to the hospital for stitches, and the dog returned to AF (Columbus Day 2008). We got our cat from WESTERN PA HUMANE SOCIETY - OPEN DOOR SHELTER. Big difference: no kill=no take.
How to help others with a happy time in their life is to help assist with adopting a pet and great customer service. Let's not forget understanding, being mature, delicate to customer needs, being prompt, answering questions, and do what ever it takes to go beyond to help find the animals a good home. Well this is not what I experience on March 10, 2012 around 1:00pm from the back desk who takes applications just to see an animals. I felt like I was being interview by the FBI. Seriously and let's not forget how rude a tall lady with short brown hair women was so unfriendly and talk to me like I did not have a brain. She ask me the same questions over and over again until I finally said " I understand three time back to her" only then I had to wait about 20 more minutes to speak with an adoption rep just to see two cats I was interested in. Only to be put in a room and told every reason under the roof why the cat would not be good fit for me. I am an adult I can read and write, let's not forget I have a business degree, have a terrific job, and a cat of many years, children and so forth. Only to feel ashamed of my zip code, renter, and to be talk down to like an idiot. This is very upsetting. I hope your staff learns new values and the importance of how to be respectful to the general public. I will never ever everrrrrr, step foot back on your animal shelter. If anything you owe people and apology. I was not the only one there that day when I see a guy being treated the same way. Learn from your mistakes and fix the problem. I tried to give your zero rating but your system force me to pick so I gave you a one.
Review from CharityNavigator
Animal Friends is a wonderful place for animals without a home to find a loving new family. I have been donating to this organization for several years because I believe in what they do. I also became a volunteer about a year and a half ago and I am very pleased with the cleanliness, how the animals are treated, and the rigor of the adoption process (Animal Friends wants to make sure they find the "right" home the "first" time).
Finally, I have also served as a foster home for a "momma" puppy mill survivor, who I adopted one year ago.
Review from CharityNavigator
Animal Friends came to our low-income school to talk to the students about pet adoptions and how to take care of their pets during the hot summer months. They came several times (the building is K-6) for the different grade levels and brought a different adoptable pet each time. The volunteers were incredibly patient and knowledgeable. The students asked them questions and they read a story. It was a wonderful presentation. My students were really inspired by the puppy they brought and were motivated to collect the most pet food/supplies in the entire school to donate to Animal Friends. They are an amazing group and I am grateful for everything they do.