The Amanda Foundation works very hard to help dogs and cats throughout Los Angeles. They pull animals from city shelters, provide needed medical treatment and then find homes for them. The charity also runs the animal hospital, so they can help other rescues and individuals who can't afford veterinary services. And they run the spay and neuter program for the City of Los Angeles. This is a government program that has very strict requirements, so you either qualify for free service or you don't. They also do Pop Up Veterinary clinics in low income areas, providing free exams, X-Rays, surgeries and dentals. Because this is a private organization, they can decide what animals they take in and whom they adopt to. Some people have a problem with that, but I know the foundation wants the best for those they take in. If you look at the animals, they are all well cared for and know that they are loved.
When trying to call their your foundation I was met with extreme rudeness, and the responder on the phone a woman, hung up in my face, and would not let me speak to a supervisor, and she would not give me the company email.
I have been an attorney for a while, and have interacted with numerous people of different personalities. The receptionist is by far the rudest most racist person I have ever encountered in my life, and I have never ever had such poor customer service.
I am baffled that it was a non profit foundation I had called. I have run my own law firm before I became disabled, as well as a non profit organization for economically disadvantaged children, and I have never seen this sort of treatment to another human being.
I will look to see if there are any disability discrimination claims that I may pursue do to my treatment by your receptionist, and how she spoke to me about my disability. This treatment is horrendous, and unacceptable.
The receptionist makes the entire organization seem fraudulent. If they don't possibly like working with poor people, which I could tell immediately when I spoke to receptionist that she had an issue with me, then their foundation should not offer services if they cannot treat their customers with a modicum of respect.