2021 Top-Rated Nonprofit

Altered Tails Barnhart Clinic

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals, Veterinary Services

Mission: The mission of Altered Tails is to provide accessible and affordable spay/neuter solutions for companion animals and free-roaming cats. Our vision is to eliminate euthanasia as a means of population control for companion animals and free-roaming cats. We are a not-for-profit organization dedicated to providing high quality professional veterinary services and are committed to: Provide affordable spay/neuter service to owners who could not afford to do so otherwise. Offer affordable vaccines and other vital services to owners of companion pets and rescue organizations. Reduce the number of feral cats living in our communities through our Trap, Neuter, Return (TNR) program. Help eliminate euthanasia as a form of population control.

Community Stories

86 Stories from Volunteers, Donors & Supporters

1

phxresident General Member of the Public

Rating: 1

03/14/2023

Although they may be doing the best they can they have no availability for feral cat neutering.
I contacted them in February 2023 and again in March. I was advised to call back “in a few weeks”.
I have a borrowed trap and am ready to reduce potential feral cat populations but need this key component.

angelina811 Client Served

Rating: 5

01/12/2023

This is the best place ever! I’m already at 17 cats fixed with 19 to go. They are very helpful, friendly, & caring. They loan nice easy traps with newspaper & cloths already in them. All the cats have come out well cared for and recovered just fine.
Please donate to help!

Eric B.9 Client Served

Rating: 5

11/15/2021

Altered Tails has been working with HART Rescue for over a decade and we couldn't be happier with the service, the rates, or the location, which is close to home. We find that the staff always goes out of their way to make every vet experience a success. Over the years, we have taken hundreds, if not thousands of cats and dogs to this clinic and have had minimal issues. And over the years, the technology that Altered Tails has implemented has only made things go even more smoothly; from text messaging to the new clinic portal, Altered Tails has really helped our rescue group and its mission is every way!

clbrazell Board Member

Rating: 5

10/28/2021

The High Desert Humane Society has been working with Altered Tails for a few years now and we hope to have this relationship for many more years.
We take our feral cats to them and we are very proud of our TNR success. Most of our cats from our Cat Rescue go to Altered Tails for shots and altering. They do such a good job and we certainly appreciate how professional they are and easy to work with.
Looking forward to working with them for a long, long time.
Cheryl Brazell, President, High Desert Humane Society.

1

Diane161 Client Served

Rating: 5

10/21/2021

Altered Tails is one of only a very small handful of truly low-cost spay/neuter clinics in the Phoenix area. They are my organization's main option for TNR surgeries. Without them, thousands and tens of thousands of feral cats each year would not get surgery, and more kittens would be born into misery, hunger, heat, and hostile environments. They are these unborn animals' salvation. They always try to take in the 'just one extra' on nights when trapping has been good, and work with me to maximize the impact of the appointments I get. I would be unable to function without them, and the 1500+ cats that I organized TNR for would not get help. They also provide vaccines, antibiotics and other care for cats who come in sick or injured. Their compassion for animals is great, and their service invaluable.

DTandW

DTandW Board Member

Rating: 5

09/24/2021

Thank you for all of your help with our rescue! We cant wait for a rescue online portal to schedule Spay/Neuter appts!

omAZSDR Client Served

Rating: 5

09/20/2021

We at Arizona Small Dog Rescue work very closely with the Altered Tails team on a daily basis. They are nothing short of exceptional! They take excellent care of our dogs, they are always kind and easy to work with, and they never fail to go the extra mile in every interaction. We are so grateful to have a partnership with them!

pkalish Volunteer

Rating: 5

09/19/2021

Altered Tails is the most amazing place! I am so grateful for the number of feral cats they do each day in addition to all the pet cats and dogs. Without them the Phoenix area would be in fire straights. The vets and techs are the kindest, most helpful and caring individuals I have know. Previous vets I have used pale in comparison. We in the Phoenix area are so blessed to have them to fix our ferals and pets. Thank you for all you do for the community. Pam Kalish

arfanagerescue1 Client Served

Rating: 5

09/16/2021

We have used Altered Tails for our rescue dogs for approximately 6 years. They show true care and concern for the animals and have helped our rescue to spay and neuter thousands of dogs, at a reasonable cost.

AZCARE Client Served

Rating: 5

09/15/2021

We use Altered Tails to help us with cats and dogs who are in need of being fixed before they go into a new home, or as part of a feline TNR program. We always find them super easy to work with, and our animals get excellent care while at their facility.

CFlanagan Professional with expertise in this field

Rating: 5

09/15/2021

Altered Tails has been a partner of Arizona Animal Welfare League for years. Altered Tails has assisted us with spays/neuters of our animals prior to adoption. They provide top notch medical care and their customer service is stellar. Their help to get our animals ready for adoption has been invaluable over the years.

Amber C.7 Client Served

Rating: 5

09/01/2021

Absolutely amazing, staff was extremely friendly and helpful. Would 100% recommend!!

jcasanova98 General Member of the Public

Rating: 5

09/01/2021

Great organization! Great staff! Highly recommend!

Kylee B.2 General Member of the Public

Rating: 5

09/01/2021

Best nonprofit that’s out there! Best staff ever! Everyone is very friendly and on top of it! Never had an issue!

fitzi Client Served

Rating: 5

10/27/2019

I am an official rescue in Glendale Az and I discovered Altered tails from my association with another rescue service. I have had more than 20 cats spayed/ neutered at Altered Tails, Phoenix. I have at times, been on the receiving end of some of the grants that have offset the costs for me but when I wasn’t, AT has very reasonable prices that makes it affordable to help the many cats that find their way into my property. All of the staff, including the volunteers, are very kind, knowledgeable and professional. The procedure that they use to s/n is minimally invasive and I never seen any complications following surgery. I can’t recommend this nonprofit enough for anyone who needs their pets, strays or ferals spayed or neutered whether they are cats or dogs and I spread the word about their service at every opportunity.

parksazgrl Client Served

Rating: 5

10/25/2019

I rescued 3 male kittens who were born in an air conditioner vent in my neighbors apartment. Mama never came back for them. So I took them and bottle fed the since they were a couple days old. I love these boys and I found a home for one and kept the other two. Before long they had to be neutered and I read about the clinic at the Mesa Altered Tales location. That was a blessing for me to have them fixed for free basically. They are so professional and just nice people. I recommend them every time I can. Thank you Altered Tails for helping the pets in every way!

1

cllewis68 Client Served

Rating: 5

12/04/2018

We have had at least 10 female cats spayed at Altered Tails in Mesa and have been very satisfied. Even though they were extremely busy we were given top notch service and they took very good care of our kitties! Very nice, very professional, and fair priced!

1

Donna D.2 General Member of the Public

Rating: 5

06/03/2018

All of my animals have been fixed hear. Excellent service and great care is provided by the staff. I highly recommend them.

1

amad4x4 General Member of the Public

Rating: 5

06/02/2018

An absolutely wonderful company. They do a great service to the community.

2

Eke C. Client Served

Rating: 5

06/02/2018

Great place have taken several dogs there and recommended it to many more

1

Kathie Taylor M. Client Served

Rating: 5

06/02/2018

I've done rescue on my own for 25 years and for years went to a couple other S/N clinics before I started coming to Altered Tails. I went to the Phoenix one first and was so impressed that when I heard there would be a Mesa one a few years back I thought I'd try it. It's the cleanest, most conscientious clinic I've ever been to and not once have I encountered an employee whether it be at the front desk, on the phone, or a tech, that has not been very very kind to the animal I have and myself....and I've fixed a LOT of animals over the years, both tame and feral. Here are just a few.

2

lhammer Client Served

Rating: 5

06/02/2018

Amazing people!
Special shout out to Justine E. She was amazing with my nervous fur baby.

2

Bea Q. Client Served

Rating: 5

06/02/2018

I have had the pleasure of bringing all my babies to the clinic to be fixed. Not only were the staff so lovely, but they kept me up to date with how each of my angels were doing! Each dog didn’t even feel like they were gone! THE BEST CLINIC!

2

jmgregg04 Client Served

Rating: 5

06/02/2018

These are the best most caring folks I know. Really helped me with getting everything done for my fur babies. Couldn't have done without them on my fixed income. Great place to get help for your animals

2

William E. Client Served

Rating: 5

06/02/2018

Great service and amazing staff. They are very friendly and knowledgeable about spay and neuter and took awesome care of my pets. I recommend them to everyone. Two paws up.

2

kwright87 Professional with expertise in this field

Rating: 5

06/02/2018

The staff here is amazing. They treat your pets like their own and do amazing things for the community!! Their quality is the best and their affordable prices makes sure anyone can be a responsible pretty owner!

2

Victoria G.2 Client Served

Rating: 5

06/02/2018

Both my pups had services here and were taken care of so well and I will definitely refer anyone who needs these services to altered tails!!

2

Writer Client Served

Rating: 5

06/02/2018

Amazing! Such a caring, patient, and sweet staff! They did such a great job getting my large, not so friendly dog fixed.

2

Nana B.1 Client Served

Rating: 5

06/02/2018

This is a very well run organization. They treated my dog like family. I was nervous about leaving her because she was scared but the vet tech showed her love and held her to calm her down. It made my leaving her easier.

2

Writer Professional with expertise in this field

Rating: 5

06/02/2018

The compassionate and highly skilled staff are saving thousands of lives with their specialty in low cost, efficient spaying and neutering. HIGHLY RECOMMEND!

2

Ashley Elizabeth A. Client Served

Rating: 5

06/02/2018

I took my boy pupper fo get fixed and they did such an amazing job! They called me shortly after dropping him off and asked me if hes always super hyper and when I laughed and said yes they advised an extra sedative for a few days to help him heal. They were so nice and friendly that when it was time to get our little girl fixed we took her there. And again, nothing but the nicest staff and best help :)

2

Writer General Member of the Public

Rating: 5

06/01/2018

Thank you for providing great service for the to puppy’s I brought to you !

2

Laurie E.1 Client Served

Rating: 5

06/01/2018

Altered Tails has fixed several of my cats.. I would recommend them to anyone.. They are great...

2

BelenF Client Served

Rating: 5

03/29/2018

This place is awesome! I took my 3 year old German Shepherds erd to get spayed and paid under $50.00! That was including pain meds, deworming and rabbis shot. The staff was great and even tho my dog is agressive they didn’t hesitate or charge me extra like other places I’ve called. the Vet took the time to talk to me and explain everything due to her size(96lbs) but everything went well and as soon as surgery was over, i got a call to let me know she was fine. They knew i was nervous

2

Lopezshay Client Served

Rating: 5

10/31/2017

I took my timid little female Chi, was stressing over taking because I know she had been through a lot in her short little life. She was dumped off in a Wal-mart parking lot and was a scared little girl. I dropped her off and when I picked her up for her spaying she was so calm and even had her nails clipped. I have two more rescues almost same situation and will not hesitate to take them. They are the sweetest people there that are in charge of our fur babies.

2

Stephanie L.3 Client Served

Rating: 5

10/30/2017

Altered tails is great. They help me with my personal pets and to fix stray dogs I find before I rehome them. I trust them completely and appreciate all they do in our community.

2

Writer Client Served

Rating: 4

10/30/2017

I brought my blue nose pitbull to be neutered
Staff was nice and seemed to be very organized for how many neuters they had scheduled also were so sweet to pets that were upset or anxious (my dog being one of them)

2

Charlotte J. General Member of the Public

Rating: 5

10/30/2017

These people people are the best and have helped in so many ways and for so many animals. If I ever come across money with winning or inheritance I will donate half to them. I am poor at the moment. And with out any hassle they help. So thank you to all involved in this non profit organization. You deserve to be #1 and to me you are. Thank you so much WE LOVE YOU FOR LOVING OUR PETS AND THE STRAY ONES AS WELL THANK YOU!!!

2

Alli W. Client Served

Rating: 5

10/29/2017

They helped my now Rosie. She was found by a neighbor living in a bush for weeks, and we searched for a owner. They helped us, with Wags get microchipped, spayed and her shots.
They also helped loan us, cat traps for the strays in our neighborhood and getting them neutered for free.

1

catlover602 General Member of the Public

Rating: 5

10/29/2017

I TNR. This place treats feral cats with patience and kindness. I can see it in the way the cats are returned to me. The staff is nice also. I am so thankful for all the kind staff.

1

Ashley B.1 Client Served

Rating: 5

10/29/2017

I love this vet! I have taken my Nova, Mary, Fox and Bagheera there for shots and surgeries. Both girls spayed and both males neutered at amazing prices. I have been taking Nova, Mary and Bagheera since they were little. Mary was even animal of the week! I always recommend this vet for their amazing prices

1

Writer Client Served

Rating: 5

10/29/2017

Brought a stray cat here to get neutered. The process was easy and inexpensive. This charity does so much for cats in the Phoenix area! I have recommended them over and over through the years.

Sarah M.1 Client Served

Rating: 5

10/28/2017

I took a rescue kitty to be fixed at Altered Tails. They were kind, efficient, and did great work. Our new fur baby had minimal down time and was up and about quickly! We will definitely use them again as they are cost effective and an exceptional group of people!

Writer Client Served

Rating: 5

10/28/2017

So grateful for Altered Tails. They consistently participate in the spay and neuter program here, helping ud help the feral tribe in the neighborhood. The staff are friendly and the vets are willing to address questions even though they are brutally busy.

Writer Client Served

Rating: 5

10/28/2017

So far I have had 4 dogs spayed/neutered here. Great service

poohbear1982 Client Served

Rating: 5

10/28/2017

You guys are amazing u spayed my siamese kitten smokie and when i had concerns when she came home about how she was acting u really eased my concerns i would use u guys again thank you so much from the bottom of my heart

jene_aiziza General Member of the Public

Rating: 5

10/28/2017

I’ve brought my cats here to be spayed and my dog here to be neutered. It’s definitely not the closest vet to my house, but I would drive any distance to a place I trust with my fur babies! They offer so many things all at reasonable prices, I wouldn’t want to take my pets anywhere else!

TAnn N. Client Served

Rating: 5

10/28/2017

Very happy with the service here. Brought my puppy in to be neutered and what would have cost over $300 at my vet, cost me $60 here. A little nervous about the "bargain surgery," I did my research and saw the place had good reviews. Went ahead with it and he came out fine and healthy. He even got a tattoo before me (lucky)! Sincerely, I would bring my pets here to be neutered over and over again without hesitation. Not only was the price great but they took good care of my pup and I never felt worried or concerned for his safety.

Jenny S.1 Client Served

Rating: 5

10/28/2017

I have had about 15 feral cats fixed at Altered Tails. They were great. I have 3 more i caught that are almost old enough. Will be back soon.

echrimat Client Served

Rating: 5

10/28/2017

They did a great job slagging my 90lb dog who I rescued. And I didn't have to pay anything besides the bloodwork. My dog acted normal after the first day. Good job :)

fjfitzi Client Served

Rating: 5

10/28/2017

I have been going to Altered Tails for 4 years. I have a constant influx of stray cats in my yard as my property is backed up against 2 apt complexes. I can always depend on AT to set me up at a very reasonable price to have them fixed. I am very pleased with the outcome of the procedure as I have never seen any of the cats suffer problems afterwards. The staff are all extremely committed to helping everyone who goes there and very understanding of those of us who may have problems catching the more feral subjects and rescheduling when needed. I am so grateful that we have this resource in our community to help keep down the feral cat population

Lori S.2 Client Served

Rating: 5

10/28/2017

I have had 6 dogs altered at Altered Tails and have had nothing but good experiences. The check in was fast and efficient, the staff were knowledgeable and courteous, and, most of all, they took excellent care of my babies. None of my dogs had any post-op issues. And, best of all, they are TRULY low cost. They are always having breed specific specials (pitbulls and chihuahuas)...I got my 45lb pitbull neutered for $20 and my chi for free..! LOVE these guys...

Hayley G.1 Client Served

Rating: 5

10/28/2017

I have a love/hate relationship with Altered Tails. I love what they do and how much they help by being so cost effective. I love that they were very kind and considerate.

As for the hate, I took our puppy in with his mother, him to be neutered and her to be spayed. I was 20+ weeks pregnant so one of the assistants carried in my scared 70+ lb puppy for me, while his mother ran in happily. Puppy did fine, mom had complications and didn't make it, but she did get to come home weeks later. Altered Tails had her cremated for us.

As much as that day hurts, I still recommend Altered Tails to anyone looking for same veterinarian level care without the cost.

Desiree Komar M. Client Served

Rating: 5

10/28/2017

Very nice and helpful staff. They do a great service to the greater Phoenix area. There is NO reason NOT to spay and neuter your pet when you have access to clinics like Altered Tails and Barnhart.

Raquel Marcela C. Client Served

Rating: 5

10/28/2017

At Altered Tails i entrusted my two most prized possessions... Gaby and Ferny... my Keeshonds...both on the same day! I felt at ease when I dropped them off.. they gave me how to handle post care and everything went smoothly!! Thank you!

Sharon M.1 Client Served

Rating: 5

10/28/2017

Altered tails is so helpful when capturing strays and feral cats. Rentals were reasonable and the people were kind to me and helpful when I had difficulty. I appreciate that they are here to help us with the many stray cats.

Hope C.1 General Member of the Public

Rating: 5

10/28/2017

Alerted tails in Mesa Arizona is where we had our furbabies spayed and neutered. The staff is always friendly and helpful.

Holly V.1 General Member of the Public

Rating: 5

10/28/2017

I have had several great experiences with altered tails , all my animals were well taken care of and its great low cost clinic.

Jane Marie H. Client Served

Rating: 5

10/27/2017

I can't thank the staff at Altered Tails enough! They worked with myself and a couple that found a stray dog in the desert, unfortunately the couple couldn't keep her and the owners never stepped forward (no microchip and no collar either). We wanted to adopt her but wanted to make sure she was healthy before bringing her home. Altered Tails helped with a blood test and exam (at a very low cost) and then they were able to spay and vaccinate her in the same week. They were so kind and helpful! They were patient with me as I asked questions and very supportive of this unique situation. After calling a few shelters to get advice and getting very hateful responses, I was so relieved to work with Altered Tails. Callie is now home and recovering from her spay. I highly recommend Altered Tails!

Keith P.1 Client Served

Rating: 5

10/27/2017

Had my pooch spayed here. Their service was 2nd to none. I felt like my dog was in great hands. Her procedure was fast, and her recovery was quick. The staff was amazing. They showed a genuine care for my honey lady and her comfort. I would recommend this clinic.

emilywalke5 Client Served

Rating: 5

10/27/2017

We took our two dogs to Altered Tails to get neutered. I was so nervous. The staff at Altered Tails was so nice and reassuring, and they took great care of my babies!

Carol C.2 Client Served

Rating: 5

10/27/2017

Altered Tails is AMAZING! They are such a great resource in our community! I have used their low cost spay and neuter services many times. I have borrowed humane traps on many occasions to capture neighborhood feral cats , and they have been spayed and neutered FOR FREE to help control the over-population . I have taken my personal dogs there to be neutered. Altered Tails has spayed or neutered many of my foster dogs to help ready them for their forever homes. Their prices are very afforadable, and sometimes through generous donations and grants, they have been able to run promotions to alter pit bulls, chihuahuas, and owned cats to help curtail unwanted litters. The staff is wonderful, and the hours are very accommodating. They are even open on some Saturdays! Altered Tails is an asset to the community and I am pleased to recommend them.

amw976 Client Served

Rating: 5

10/27/2017

We have gone to altered tails for spay and neuter. I told friends what a wonderful job you guys did.

BabyCatMom Client Served

Rating: 5

10/27/2017

We have had 7 cats spayed/neutered by Altered Tails with no complications and quick recoveries. The staff is wonderful to the animals, and their low fees are a really needed and appreciated. Thanks Altered Tails, we love you! ❤️

maxmax General Member of the Public

Rating: 5

10/27/2017

I have had 3 dogs and 1 cat fixed there and they were wonderful very organized and took great care of my babies. Thank you for being so wonderful.

Adrienne V.1 General Member of the Public

Rating: 5

10/27/2017

I've been coming to Alerted Tails for years, they've always taken care of my babies.

Writer Client Served

Rating: 5

10/27/2017

Had an outstanding experience at alerted tails when we had our dog spayed. Everyone was professional and the handling of our dog exceptional.

Writer Client Served

Rating: 5

10/27/2017

The staff was so kind and professional. Anytime you have to give your fur baby over, it is stressful. They relieves any anxiety I had and my puppy was just fine. I referred many friends there and everyone has had an amazing experience!

eckee Client Served

Rating: 5

10/27/2017

They saved my pup’s life! On the day of her spaying, Altered Tails staff discovered Pearl had a severely infected uterus. They gave her tender, loving care and after her surgery, they guided us through Pearl’s recovery. Now she’s happy and healthy. We love our friends at Altered Tails!

Laura Mike S. Client Served

Rating: 5

10/27/2017

Excellent experience... extremely professional... I have had three dogs and one cat spayed and neutered in Tucson and this is the only place I will use and for the many other services that are offered here... what a great service for our community

Brianne D. Client Served

Rating: 5

10/27/2017

I brought my Chihuahua jack Russell in to be spayed when they had their event to fix Chihuahua or pitbulls for free. My little dog never goes to anyone and the male vet tech had no problem with her. Her incision looked fabulous. Thank you so much.

ellzey42 Client Served

Rating: 4

10/27/2017

Very professional, clean facility, friendly staff. I have been here several times with my own cats, as well as my feral cats. Very helpful staff. Will return.

Carla D.1 Client Served

Rating: 5

10/27/2017

I took my rescue cat, Alexis, to Altered Tails for spaying. They loved her. After spaying, I took her home and she bounded out of the cat carrier. She was alert and energetic. I would recommend Altered Tails.

Martha H.1 Client Served

Rating: 5

10/27/2017

I took my Pit to get spayed and the staff was very friendly. Left her at the clinic early that morning and by that afternoon she was recovering and ready to go back home. She heeled beautifully and would recommend this place to anyone. In fact, I told my brother about taking their pet there and they did. He also agreed about how helpful and friendly everyone was. Overall, friendly staff, affordable and a very clean place.

Sissydog Client Served

Rating: 5

10/27/2017

I have been there many times with my own pets, and doing TNR in Wickenburg. Very friendly staff. Animals are ready when they say they will be, and have never had any problems with anything after bringing them home. I will be their customer for years to come.

Arla A. Client Served

Rating: 5

10/27/2017

They were amazing with my sweet pit mix when she went in to get spayed. I recommend them all the time and will continue using them with all my pets!

ashleymontague2 General Member of the Public

Rating: 5

10/27/2017

I talk all my furry kids to altered tails even a few start kitty's too and recommend them to everyone I know!

Anna P.1 Client Served

Rating: 5

10/27/2017

Love altered tails!! Very nice and does and great job with the animals. They have very good prices for dogs and cats for shots or getting them fixed. Best place yet

Sandra Lyn Villa Z. Client Served

Rating: 5

10/27/2017

We have taken not only our cats but strays in our neighborhood
Told our friends, who got their dogs and cats
Even recommend to customers and strangers
Great friendly staff, great Dr and Techs
Clean office and reasonable prices and great for low income families

Debbie V.1 Client Served

Rating: 5

10/27/2017

Excellent service, great communication, my go to for my rescues!!

Writer Client Served

Rating: 5

10/27/2017

Wonderful, caring people working to help animals in Arizona.

Chrisity M. General Member of the Public

Rating: 5

10/27/2017

Great friendly place to have surgery done on my animals! Low cost, I love the specials they run for specific breeds. Love that they do the trap, neuter and release! Nothing but a great experience. I’ve had multiple animals treated here. And I tell my friends and family about this place! Good job everyone!

paulabailey85 Client Served

Rating: 5

10/27/2017

My dog was fixed here for free they are a great place and help anyone they can that needs it

Kim L.2 Client Served

Rating: 5

10/27/2017

I have taken all my cats and dogs to Altered Tails to be fixed. The staff was amazing with them all including my very selective dog. They sat with my dogs to make sure they were ok with them before taking back. Followed my instructions on dealing with my mama dog who was abused and fought previously. No complications ever with any of them.

Thomas E.1 Client Served

Rating: 5

10/27/2017

I live in a neighborhood with a bunch of cats that breed and fight all night and in a trailer park where no one cares... one day at work I was told about Altered Tails and their low cost spade and neutering program I looked them up on the internet. when I went to drop the kittens and we’ll as full grown cats I caught off at the clinic the staff were so nice and caring I wish I had of found them sooner. Those folks are doing a great thing for the community in Tucson as well as the state of AZ as a whole. Thank you Altered Tails, your a God send.. Thomas Edwards

cjann227

cjann227 Client Served

Rating: 5

07/13/2016

I have only been here once to alter puppies for a rescue that I volunteered for. I like that they offer low cost spay/neuter options and that the community takes advantage of this great deal! They have an efficient process for such a vast amount of animals coming through their doors.

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