The process was arduous at best, but we were fine with that. We were not fine with the tacit implication that we lied on our application when the tax records hadn't been updated yet by the county so the info displayed was not current. We were not fine with the defensive emails instead of owning the error. We were not fine with the fact that they wouldn't let us meet a dog because she "air snapped" when excited, so they deemed her unsuitable for us, even though we were fine with it. We were not fine with the idea that they are the 1st contact on the microchip even after we adopt the dog -- do they think we're renting? We were not fine with the fact that, even though we completed the process with great referrals & home visit, no one ever contacted us about actually adopting a dog. Clearly the defensive person at the other end of the emails doesn't want us to have a dog! Oddly , they still ask us for money.
We adopted from WARL. Our dog air snaps when he is excited and is GREAT with our kids.
Review from Guidestar