This company has no compassion for residents or their environment. The buildings are not maintained properly. The properties allow smoking in the rooms. The amenities are misrepresented including things such as central air conditioning, free wifi, cable tv in community areas, dog friendly, gym, computer room, all of these are false. Staff is disrespectful to residents verbally. Maintenance is rarely carried through on a timely basis and never are the residents notified of a visit in advance. Trash removal is a joke requiring residents to walk outside a great distance to dumpster since food waste and personal products are not permitted in the internal chute. The buildings are so toxic from mold due to water intrusion they should be shut down. Fire extinguishers are too big for the average resident to handle. Power outages leave oxygen users with no backup auxiliary power or tanks. Someone dies about every 3 months on average.
Management acts like a prison Warden exercising cruel and unnecessary actions for the slightest infraction with flagrant favoritism to some but not all.