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2019 Top-Rated Nonprofit

Action In Community Through Service of Prince William County

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Nonprofit Overview

Causes: Education, Homeless & Housing, Homeless Shelters, Hot Lines & Crisis Intervention, Human Services, Mental Health, Victims Services

Mission: ACTS is a community organization whose mission is to alleviate hunger, homelessness and domestic violence and to help people achieve self-sufficiency in Prince William County area, VA.

Results: In 1969, 13 local churches came together with the purpose of preventing and alleviating human suffering. Their inspiration came through their collaboration in helping a family whose home was destroyed by fire. They decided that an organization that brought all their resources together to provide assistance to people without regard to their religious affiliation and that would be run by lay people would be an asset to the community. ACTS’ founders began by addressing the most basic human needs of food and shelter. They established Prince William County’s first food bank, set up a used furniture distribution system, and developed a homeless shelter in local churches. As the community grew, ACTS’ services expanded to meet other needs of the residents. Hunger and homelessness are still issues today. Services now also include a comprehensive domestic violence prevention and intervention program to include the whole family—women, men and children. In addition, Helpline provides an anonymous crisis telephone service as well as resource referrals. The support groups sponsored by Helpline are essential to people who have lost a loved one to suicide or who have attempted suicide. Most recently, SAVAS joined the ACTS family of services in 2012 and is the only sexual assault crisis center serving Prince William County and the cities of Manassas and Manassas Park. Today, each of the programs addresses the mission of ACTS: to alleviate hunger, homelessness and interpersonal violence in order to help individuals achieve self-sufficiency. In 2016: Provided over $95,000 to 1,243 households requesting utility assistance. Provided food for 25,051 individuals (13,893 adults and 11,158 children). Placed 54 families in permanent housing. Made over $266,000 from the thrift store, and these proceeds went to client support programs. Answered 51,240 Helpline calls. 9,840 of these calls were associated with attempted suicide. Helped provide relief to 3,797 domestic violence victims. Handled 636 cases of sexual assault. 318 people donated 6,696 hours of their time.

Target demographics: our neighbors in need

Direct beneficiaries per year: more than 80,000 individuals in need

Geographic areas served: Prince William County, VA

Programs: Utility Assistance (for individuals living in Eastern Prince William County) Food Assistance Emergency Shelter Sustainable Housing Program Sexual Assault and Domestic Violence Services Suicide Helpline Thrift Store Domestic Violence Shelter

Community Stories

98 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 5

ACTS is the best non-profit in Prince William. Their dedication, care and willingness to help the community goes beyond words. Their staff are ready to help when needed and sometimes they go beyond their duties. We are really bless to know this non-profit.

Client Served

Rating: 5

ACTS has helped me in so many different ways through the group and one on one interactions. The education alone has been great but the experience in group has helped me to bond to other domestic violence survivors.

Client Served

Rating: 5

ACTS saved my life by helping me make some sense out of the worst possible, violent betrayal by a loved one during a separation/divorce. They did not have all the answers, nor did they "make everything right." What they did was provide a much-needed bridge...from a catastrophic state...by providing a Case-Worker for court appearances that seemed "alien"; insight into legal, then emotional expectations; and volunteers and other Domestic Violence victims in which to find the mental and emotional support that can't be found anywhere else. I owe my continued mental health to ACTS...they are Heroic in every sense of the word.

Advisor

Rating: 5

I've been working with ACTS as a trainer to help improve their team's ability to serve the LGBTQ community. They were already well known in the community for being affirming of LGBTQ people, but they made a commitment as a team to learn as much as they can to be even better.

After running a couple workshops, folks at ACTS will see me and tell me how they look at their jobs and even life experiences with a completely different perspective as a result of the training. That's an amazing dedication to service - they are mindful of their work while in the office and on top of that the staff thinks about their every day lives trying to imagine what life would be like for the clients they serve.

Soon I'll be co-hosting a panel discussion on intimate partner violence in the LGBTQ community with ACTS - so not only are they learning how to improve their own services, they're coordinating with other non-profits and agencies to teach them how to be better as well. ACTS is a wonderful organization with an amazing dedicated and brilliant team.

prjones

Board Member

Rating: 5

As a small business owner in Prince William County, our employees are an extension of our family. And sometimes they are thrust into crises that no one saw coming. When they hurt, we hurt with them - but with over 75 employees, we can't always be there in the way we want to. That's when we turn to ACTS. From the day we opened our doors, ACTS has been a vital partner in service to our community when folks fall on hard times or experience emotional or relational problems. The leadership and dedication of the staff are second to none. As a social worker for nearly 30 years, I know firsthand how hard it is to align a complex human service organization towards a mission as powerful as ACTS - and they've done it for 50 years! That's why I jumped at the chance to serve on the Board of DIrectors, and constantly look for opportunities to serve the mission of ACTS. If you or someone you know is hurting, or looking for a place to invest their time or resources, then look no further than ACTS.

Professional with expertise in this field

Rating: 5

ACTS is an incredible organization, is an asset to the Greater Prince William Area, and makes an incredible impact in the area. With their limited passionate workforce, ACTS makes a real difference in the community with a wide array of services. They are not only innovative with the services they offer, but they strive to work with other community organization to assess the community's needs and implement programs to make a difference.

Continue the great work, ACTS.

Board Member

Rating: 5

It continues to be a privilege to serve on the Board of ACTS. As the current pastor of one of the founding churches of ACTS, I feel grateful that ACTS has cared for the community for 50 years and has expanded the partnerships in the wider community to foster hope, provide relief, and promote self-sufficiency for our Prince William area neighbors in crisis!

Board Member

Rating: 5

I have been a board member for ACTS for a number of Years and have seen ACTS mature into a robust organization of dedicated and caring staff and volunteers helping those in need in Prince William County. ACTS has grown from 13 churches with very limited resources getting together to help individuals in PWC with food and shelter assistance fifty years ago to an organization with both staff and volunteers providing emergency assistance, emergency shelter, domestic shelter and assistance, food, utility assistance, Helpline services, and a number of additional services to people in need. I am proud of the staff and volunteers who work for ACTS and feel honored to be a Board member of ACTS.
ACTS has also evolved in providing cost effective and necessary services to our clients. ACTS has a Hunger Prevention Center which allows us to provide both canned and packaged food as well as fresh vegetables which considerably improves the dietary variety we can provide. Recently ACTS started the PWC Food rescue program which provides the means to deliver food which formerly would been discarded to people needing the food via a phone app to alert volunteer drivers of the locations of food availability and the recipients so they can choose to make a delivery. This program is proving to be very effective.
For the above reasons, I am honored to be an ACTS board member and volunteer and thankful that ACTS continues to provide its services.

Rob Mouw

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Board Member

Rating: 5

I have been involved with ACTS for a number of years and am always impressed by ACTS' ability to efficiently use the resouces available from donations and volunteer time to deliver services to the most needy in Prince William County. A donation of your monay and/or time at ACTS will be put to good use.

Review from Guidestar

strandda

Board Member

Rating: 5

ACTS provides superior service to all its clients. It is the only non-profit in Prince William County (PWC) that provides such a wide breadth of services that it can assist clients with all their needs. It provided assistance to over 67,000 people in PWC in FY19. This included assistance to 3,565 victims of domestic violence and 507 victims of sexual assault. This assistance stretches from being with the victims at the hospital right after the incident through providing a safe house and assistance through any court appearances. ACTS responds to every Domestic Violence Situation that involve the PWC police department to immediately assist the victim and let them know what services are available to them. In FY19, ACTS launched a new program named Prince William Food Rescue to better distribute food where needed in PWC. ACTS makes a difference in PWC every day!

Previous Stories

Board Member

Rating: 5

I have been involved with ACTS for a number of years and I am continually impressed with the services provided and the dedication of the staff.
In a recent experience, a woman approached me at a public event, saw I was associated with ACTS and proceeded to tell me that ACTS saved her daughter's life by helping her get out of a deadly domestic violence situation. ACTS helped her daughter every step of the way to get her out of this dire situation by helping her get a protective order, helping her get counseling, and helping her get back on her feet. This is just one example of how ACTS makes a difference in our community every day!

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Adil K.

Board Member

Rating: 5

ACTS not only provides relief and support to most needy in Prince William County; it also provides a great opportunity for the community to volunteer and give back to our community. I've had wonderful experiences volunteering at the Thrift Store, the warehouse, and the Hunger Prevention Center with my family, with our Boy Scout troop, and with a group of work colleagues. We get to meet other volunteers and staff; learn about their operations; and best of all - experience the appreciation from the community members. Every time is special, because we know that our volunteer support has a direct result on ACTS supporting the community and helping our neighbors.

Matt E. S.

Client Served

Rating: 5

I’ve been coming here on and off for almost 5 years; seeing Lydia. The commitment and care I have received is outstanding. They make you feel comfortable and cover all your concerns and problems. I wouldn’t want to go anywhere else.

General Member of the Public

Rating: 5

ACTS has helped so many in the community and I can't believe the many different ways they are involved. I know people who have gotten help paying utility bills, food for their families, and clothing from the Thrift Store. They also have an entire team that focus on providing housing - both temporary and permanent! But I am also aware of services that go beyond those basic needs - services that deal with emotional and mental crisis. I've been able to refer people to call the Helpline for guidance in dealing with depression and anxiety caused by past trauma. I know people who have sought help because of domestic violence abuse and didn't know where else to turn. So many people and organizations have partnered with ACTS through donations and volunteering. Our community is grateful for all that ACTS has done, and continues to do, for us. An amazing organization with a really big heart.

Board Member

Rating: 5

Action in Community Through Service of Prince William Inc. is a private, nonprofit 501 (c)(3) organization, serving the residents of the Greater Prince William Area, which includes the cities of Manassas and Manassas Park in Northern Virginia.

ACTS has the only comprehensive Domestic Violence Program in the Greater Prince William Area. Our confidential Crisis Helpline offers 24 hour, 7 days a week, support and provides information regarding available options and safety planning. In our Court Advocacy Office at the Prince William Court House, our staff meets with those who seek a protective order and provides court accompaniment and advocacy. ACTS has a domestic violence safe house with eighteen beds for battered women and their children in an undisclosed location in Manassas. ACTS operates a court ordered program for batterers in the Manassas office. This Behavior Intervention Program is the only program in which ACTS charges for services.

ACTS has the only comprehensive sexual assault response services in the country. Our staff or trained volunteers provide forensic exam accompaniment to victims of rape at Sentara Hospital. Our staff provides individual and group therapeutic support to rape victims.

ACTS is a member of the National Suicide Prevention Hotline. The LOSS Team provides a response within one hour to homes of families who have lost a loved one to suicide. Surviving After Suicide is a support group for those who have lost a love one to suicide and meets bimonthly. Renewed Hope is a support group for suicide attempters.

ACTS strives to alleviate homelessness and operates the Beverly Warren Shelter, an emergency shelter for women and their children. We have some townhouses where we can offer permanent housing. The Rapid Rehousing Program pays for client's first months rent and offers security deposit assistance. The Emergency Assistance Program and Hunger Prevention Center operate a food donation program that serves 1,300 families a month and provides financial assistance with utility bills. ACTS assists with prescriptions, propane, and basic needs, and provides case management.

ACTS operates the only regional thrift store where all proceeds support our local services. The thrift store is open seven days a week and accepts clothes, household items, and furniture.

Charlotte M. Williams

Board Member

Rating: 5

ACTS works diligently to live out it's mission in everything it does. ACTS fosters hope, provides relief and promotes self-sufficiency for our Prince William area neighbors in crisis. Everyone in the organization, staff, volunteers and board truly cares about this mission!

General Member of the Public

Rating: 5

38 years ago, I became a member of ACTS through our church. In the years that followed, I have been a volunteer, staff member, Board member and financial supporter. It has been the best of all experiences in terms of assisting the Greater Prince William care giving network to help those in a variety of stress situations find immediate relief and to craft positive solutions for attaining safety and self-sufficiency. The creativity of the organization and its readiness to work with local governments and other non-profits is a model for success that never grows old.

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Board Member

Rating: 5

ACTS continues to grow in programmatic reach and staff professionalism. As a Board member, I have never been more proud of our staff's ability to analize the needs of the community and to search for ways to meet those needs with compassion and programmatic approaches that make a real difference. 2011 was a very challenging year with lots more people coming for food...we even had to close the emergency food pantry for a short period while we appealed to the broader community for assistance in restocking. It was a wonderful thing to see how those who had extra shared with those who had nothing. In many ways that experience encapsulates 42 years of what ACTS has meant to the Greater Prince William area. We are now streatching our horizons as we work in collaboration with our community college and hospital to bring expanded job opportunities to those who are trying to break the poverty cycle. Just another example of the green edge of creativity being alive and well at ACTS.

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Volunteer

Rating: 5

Great service to our community for almost 50 years!

Board Member

Rating: 5

I love serving on the board of ACTS because of the impact that its services make in caring for the community. The staff, volunteers, and board members illustrate the gift of what is possible when we work together and also with other local groups to be a beacon of light for those in need.

Davon G.

Board Member

Rating: 5

ACTS has been working alongside the church community in Prince William County to impact hunger and other social challenges. They play a vital role in those who have fallen through the cracks of life and give dignity back to those who are suffering. I am so proud to be associated with ACTs.

Volunteer

Rating: 5

ACTS is a true partner in helping those under-served in our Prince William community. The array of services is diverse to assist a wide range of clients, including domestic violence, homeless, those returning to the workforce, suicide prevention. In each of the services available, there is breadth and depth to what can help people. They maintain dignity for the people they serve.

The leadership starting with the top is a genuine leader who truly has a heart to serve, in which I have been fortunate to support as well, including I WALK FOR ACTS, the Hilda Barg Prevention Center, and Operation Turkey (Thanksgiving food giveaway)

ACTS is deserving of this recognition!

Client Served

Rating: 4

I'm 71 and have MS and living in N. Va is very expensive. I only have 752.00 per month Soc. Sec. to pay rent and necessary things to live. If P.W. Co didn't have this program I really would need to eat dog food. Ive only been treated with the utmost respect and dignity and I always leave laughing and upbeat. The wonderful people who donate their time to this program are the very examples of the loving and neighborly way that Virginians reach out and help those needing a little pull up. Thank you all for this kindness and the hard work you so willing do Sincerely Donna Herrod

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General Member of the Public

Rating: 5

For the second year ACTS (Action in Community Through Service of Prince William County) I have worked with the staff at this non profit to help them raise funds through a 5K at my shopping center. The volunteers of this organization not only give so much of their time to help the community but also jumped to help with the fundraiser that is organized by a local church. They also came out and supported a food drive we did on Black Friday evening during our annual tree lighting ceremony. This organization gives so much back to the community. They have a great relationship with the business community.

Volunteer

Rating: 5

Our team has been working with ACTS for more than 15 years and it has been an incredible experience! ACTS is the epitome of HOPE, PASSION, and SERVICE. They provide opportunity to people in need of hope, they selflessly serve our community, and are wholeheartedly committed to assisting folks get back on their feet and giving them the tools they need to dream again! Under the leadership of CEO Steve Liga, ACTS is a bright light in the lives of everyone in our community! We will continue to support their efforts for as long as they serve!

1

Professional with expertise in this field

Rating: 5

Love working here and helping people in our community!

Volunteer

Rating: 5

I have the privilege of serving as a volunteer with ACTS, working on a team of highly professional and deeply devoted staff and volunteers. Last year we volunteers worked close to 3200 hours serving in a number of the services ACTS provides the community. Volunteers worked in the Food Pantry, serving some 8500 families; the Thrift Store, whose sales fund ACTS support services; the Helpline, which is networked with the National Suicide Prevention Hotline; Sexual Assault Services; Turning Points, ACTS' domestic violence services; and the Adopt-A-Day Program, providing meals for children in ACTS family shelter. It is truly a blessing to work with an organization doing so much for the community.

Client Served

Rating: 5

I used to be a volunteer for an organization close to ACTS and knew the food pantry and emergency assistance was available. Years ago I was working a part-time minimum wage job and brought my children with me to ACTS. Once I arrived, there was a line to get in. We patiently for the doors to open. My eldest played with two other children with the assortment of toys provided.

I was met with compassion by the Emergency Assistance worker and she was informative. My husband's income put us right above the poverty line so, even if I quit my job, we would not qualify for assistance. I had an electric bill due and groceries needed rest of the month. The worker told me my electric bill would have to be past-due before they could help me. She explained that they get money on Mondays and by Wednesday morning, the funds were gone. I received a one-time food pantry voucher for that day to help with groceries and 2 clothing vouchers good for six months.

I felt too guilty using the clothing vouchers for the local thrift store as I did not want to take from those who were truly in need. We needed food and were desperate for diapers, so I was thankful for the generous amount of food we were given. ACTS provided me with 12 diapers, enough for one day, and I was grateful as I did not know I would receive any. ACTS provided us with: toilet paper, bubble bath, vegetables, frozen venison, milk, condiments, sandwiches, bread, and pound cake. There had to have been 100 items. I was overwhelmed with choices and they even accommodated my vegetarian needs. I assumed food pantries only gave nonperishable items like boxed and canned goods, I had no idea we would get household items as well as meat, dairy, and produce. It was a humbling experience for our time of need.

I came back once our electric bill was past-due and they explained that the churches are the ones to provide the funding. The Emergency Assistance worker let me know that those in need that qualified would be given a number and then the assigned churches would provide them with the funding for the past due bills. Each qualified person had to bring proof of identity including a government i.d. and the past-due bill with their name on it. I had to provide W-2s and pay stubs for myself and my husband along with our i.d.s.

Things have come full circle as I now work for ACTS. I am still learning all the amazing things our non-profit has to offer our community, as well as the impact we are making nationwide. The experience of being in need has helped me know how to help others today who call for financial assistance and need resources. I cannot be prouder of where I work and I look forward to continue to grow with ACTS.

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Board Member

Rating: 5

ACTS has provided to numerous individuals and families a wide spectrum of services and kindness through their homelessness services, helpline, food bank, thrift store, and domestic violence areas. I have personally seen the positive affect these have had on individuals I have personally met within our community and through my congregation. As a past member of the Board of Social Services within the county, I have seen ACTS work and the outstanding impact it has had in the complex area of homelessness. ACTS has put forth a wide range of options to help now and in the future.

General Member of the Public

Rating: 5

impact of ACTS to help folks in crisis is huge as they are the Single biggest organization to help in the Prince William County community. They help feed, house, train countless people who have needs a hand up. Their model is to have the people being self sufficient. The programs They have are extensive and year round. The organization is very well respected in Eastern Prince William County and all of the schools partner won the organization. I have personally worked with ACTS for several years in partnership with Cooperative Council of Ministries, participated in fundraisers and walked in the I WALK FOR ACTS in October (This event alone has grown in visibility and size over the past few years). Their leadership in Steve Liga is, in my opinion, the reason for their success and respect in the community. His efforts are personally seen as a very passionate, professional, and tirelessly worker and advocate for clients in need for help. One substantive example is the re-emergence and expansion of the Thrift Store as a retail entity to raise funds for ACTS
He also has been successful in partnership with countless stores in the area to assist in helping a path forward for those in need of help.

Board Member

Rating: 5

ACTS has done and is continuing to do a great work in Prince William County. Opening an office in Manassas last year has enabled the organization to reach more of the entire county. Also the annual IWALK for ACTS is a great way to love on the community while at the same time raising awareness for the services ACTS provides.

Volunteer

Rating: 5

ACTS is an amazing organization with a wonderful staff and many dedicated volunteers who help them serve residents throughout Prince William County. I have been volunteering and financially supporting ACTS for about two years, and I love every minute of it. I know the work I am doing helps my neighbors, and that local connection means a lot to me. And I know my donations go to support their great programs that help the most vulnerable in the community.

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General Member of the Public

Rating: 5

-I have been struggling with homelessness for the past 6 months. Currently I work 2 jobs and go to school. I sleep outside in a fenced in area located at my work shop, so I am safe every night. I don't get paid for a few weeks and I'm doing everything I have to. It's very difficult not having a place for my stuff or a warm place to sleep, not knowing when my next meal is. Hoping I can get some help to get into a place! Thank you so much and I am very thankful for anyone who just prays or even had me in their thoughts.

Volunteer

Rating: 5

I am a volunteer at ACTS Food Pantry and it has been so rewarding for me. I look forward to going on my scheduled days for so many reasons..... everyone is so nice, seeing the appreciation on the clients faces, knowing that you and the organization are helping so many people in need. The clients are truly grateful for what ACTS Food Pantry provides for them. This is a excellent organization and makes a great impact in peoples lives.

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Volunteer

Rating: 5

I was a stay home mom where I felt I was much needed and by staying home I saw my rewards through my daughter's success. She went off to college and I now needed to do something good for someone else and myself again. The ACTS Pantry has been so rewarding to me in so many ways...... helping others through their hard times, seeing them smile, feeling their appreciation, and meeting other volunteers that become your friends. Everyone at ACTS is so nice, hard working, and kind. It is a great organization and I so enjoy going to volunteer. That is rewarding and success to me.

Christina87

Professional with expertise in this field

Rating: 5

ACTS is an excellent organization that repeatedly strives to enhance the services offered to the community. Having been a staple of Prince William social services for 25+ years, they are well regarded by clients, donors and the community as a whole.

Volunteer

Rating: 5

ACTS has big impact within the county. There are so many programs that help people make it through a crisis. The Emergency Assistance section helps people with utility bills, food assistance or propane. There are 2 emergency shelters and thrift store that support Prince William County residents. Other programs range from a helpline to domestic violence shelters. Great place to volunteer.

Volunteer

Rating: 5


As a volunteer Acts is an excellent organization to work. Most important is that all the people are friendly and they appreciate what you do. This is my second volunteer experience here and it is amazing. Everyone smiles at you, they say good morning and they thank you for the job you are doing. They make you feel like even as a volunteer you are a member of a team.

It is also a place to start your career, they have full and part time jobs.

I would rate this organization as excellent in its goals for helping people, especially women.

Volunteer

Rating: 5

ACTS is the best kept secret in Prince William County. The staff is so caring and kind. They continue to give of themselves to help those in need in our county. The Thrift Store in Dumfries is a great asset to the community. You can donate and shop for bargains knowing that all of the funds are used to support the various programs within ACTS. Thank you ACTS for all you do. Keep up the good work