211 Tampa Bay Cares Inc

211 Tampa Bay Cares assisted a dear friend on identifying many resources that helped her on a journey to wellness. They were thorough, efficient and caring throughout the process.

As a 24/7 crisis and I&R number staffed with well trained personnel, I've often referred people to this critical service. They always tell me their experience was excellent and their lives changed. Not only did they get referred to appropriate community services, but they were calmed by the professionalism of the staff. While they've told me there is sometimes a wait due to heavy volume of calls, it was worth the wait in every situation of which I'm aware.

I was recruited by their board without much insight into 211 TBC. I was quickly astonished by the amount of service and support they provide the community. The organization is made up of truly wonderful people that have a strong vision and whole hearted empathy for those in need. I am grateful for what they do everyday and very proud to be a part of this nonprofit culture.

2-1-1 Tampa Bay Cares is a phenomenal organization that provides critical support for people in need. I am thankful they are of service to the community.

I've been a Pinellas County Resident for 36 years..this is the first time, because of Covid-19, that I had to ask for help for Mortgage and utilities only to get the same responce "Someone from 211 with be in contact with you once your case is reviewed." I submitted my documents on 5/5/2020 and I called on 5/13th, the very nice lady, Naomi who I spoke to told me to send my furlough letter and copy of both mine and my husband social security cards..which I did with her on the line..was told I would hear back within a week... today is a week, when I called I was told that my case has not even been looked at yet and when I said its been since 5/5th the gentleman said I have here 5/13th...so because I sent in other information that was not told to me on 5/5th..I was pushed back to the 13th he said to give it to the end of the month! We need help...our utilities won't turn us off but the balance is growing! Please Governer DeSantis Look into this!!!! P.S. The two stars are for the two people who were very nice and understanding..

I would like to think 211 Tampa Bay for there help. When all hope was lost 211 Tampa Bay was the light at the end of the tunnel.

Tried to get help for my rent from here but over 2 weeks after I put my claim in they told me that my claim had not even been reviewed yet so it was still pending. Luckily it is during the “no eviction” rule due to covid-19 otherwise I would be a 60 year old man with heart disease living in the street. If they tell you that your claim has been escalated to a supervisor, do not believe it because it hasn’t.

Have been trying for over a week an have found incorrect information, companies that no longer participate, wrong telephone numbers, companies out of state that have asked they be removed multiple times, churches and lenders who do not lend or who claim no credit check necessary but then require it. Sadly an opinion by experience to claim you HELP is unfortunately and evidently by the product you think you provided not there! You really need a coordinator. Respectfully,

As the family and community liaison for Countryside High School in Clearwater, Florida, I refer parents and students daily to your website and have handouts in my office. It's wonderful to have a local non-profit where one can provide assistance and also get assistance. Thank you for existing and for helping others thrive!

Thanks for the opportunity to be a part of your great program. We all need to be aware of resources in our community and 211 certainly does that. Our non-profit, The LIfe Center, has plans to open our doors by the end of 2012. At that time we will be much better equipped to serve our community because 211 has already done so much to make local resources known. As requests for services come in, we plan to rely heavily on 211 in making referrals. Thanks for helping us to better prepare.

I have been involved with many non-profit organizations in my life, but 2-1-1 Tampa Bay Cares, Inc. has been the jewel in my heart. It is such an honor to be a part of such an organized, focused and well managed entity. Their services are crucial to many residents in the counties served; not to mention the corporate world which provides the knowledge of the services to their employees who may need them. With an overview of services that far exceed any program I have been a part of, it is hard not for me to bring up this organization in any conversation I may have with business colleagues, friends and family. Needless to say, it always astonishes them on the vastness of assistance and programs of what 2-1-1 Tampa Bay Cares does for their community. I have been privileged to hear the many stories of how 2-1-1 TBC has literally saved a family or a life - simply by providing the connections essential to their well being.

2-1-1 Tampa Bay Cares serves a vital community function by connecting those in need of social services with the agencies that provide those services. 2-1-1 Tampa Bay cares is well-managed and efficient. I am proud to serve on its Board of Directors.

I am a vouunteer for 211 Tampabay Cares. All volunteers go through a period of training so that we may better relate to the clients. The trainings are very organized and well presented. Each volunteer is given an opportunity for further instruction if necessary. All of the staff are genuine and make every vounteer feel very special. The staff hold special events and recognitions for the volunteers. It is the best volunteer situation I have taken part in.
I was a volunteer who personally took phone calls from clients and searched the database to give them information to help with their specific need. I can tell you without reservation that each day I finished my shift, and as I drove home, I was smiling and telling myself I had done something that made a difference. Every single person that calls is looking for an answer -- sometimes desperately looking. They are so very grateful for the information and for the kind voice on the phone. They look to 211 as their lifeline.
I tell everyone who will listen that 211 is the most important community service available for Pinellas county - and all the counties that provide 211 service. The database of information provides assistance, the suicide line saves lives, the new generation of homeless and failing citizens are given hope. Sometimes all the caller needs is someone to talk to. AND 211 listens.
I now assist on the Administration side as 211 Tampabay cares connects the various assitance organizations through a mutual data base. The clients now may call several agencies and find that they are already in the system and the person on the phone is ready to help and looking at their information.
211 is the best service out there for anyone who needs any type of assistance.

Assisting in the 211 Call Center is a source of personal value to me. You might also think one is helping the community in providing information on services such as shelters, treatment centers, tax preparation locations and food shelves. The personal value is not the reward that one might expect. It is the feeling that you have provided something to the 211 caller that they need. Working with the 211 staff is also high on the list of rewards. 211 Tampa Bay is a well organized group that continues to get better and stronger.

I am currently a volunteer at 2-1-1 tampabay cares and I couldn't be more proud to be apart of such a sincere and helpful organization. The people here have no problem making me feel welcome and appreciated. Everytime I show up, I am greeted with warmth and a willingness to help me feel comfortable. Apart from my experience, I have had the opportunity to see how caring and helpful 2-1-1 is towards callers as well. They always treat each caller with respect and try their best to give out the most appropriate referrals in reguards to the caller's needs. This organization, and the people in it, are truly a blessing.

2-1-1 Tampa Bay does great things for people in this community.
Being the past CEO for a 2-1-1 in Florida for 7 yrs, you come to appreciate how important this service really is.