I thought that 211 was supposed to help people. I called 211 for help and they connected me with a food pantry. When the food pantry called me she was first of all very rude to me and furthermore treated me like a child. She asked me all kinds of questions about me and my family and even scoffed at some of my answers and then basically denied me saying i needed further proof that i needed help. She didn't even say goodbye, just hung up. I felt very insulted and destitute. I was completely embarrassed. I will search elsewhere and NEVER call 211 again for "HELP"
The 2-1-1 Northeast Michigan E.D. is one of the most approachable and considerate executives I have had the pleasure to work with. He is a man of his work and does exactly what he says he will do, in a timely mannor. This is a 5-Star non-profit! The entire group is wonderful to work with.
2-1-1- has been a great asset to our community. I am always trying to help families get linked up with community resources and sometimes find they no longer exist. I have assisted families calling 2-1-1 and have found they are a great wealth of knowledge and have linked up families with several resources I was unaware of. 2-1-1 was able to answer a question a family had about where they could get their taxes done for free and 2-1-1 was able to link them up with a local resource that they now have an appointment with. Great job 2-1-1 and keep up the great work.
211 Has been a god send for us with dimishing budgets and staffing issues 211 has filled in the gap many times.
We have grown to depend on them now and wouldn't know what to do without them.
Keep up the good work for our citizens and communities!
Jerry Becker/ Clare County Emergency Management Director
