Most Often Asked Questions About Donor Communications

May 14, 2014 at 03:48pm Leave a Comment

Article written by Tom Ahern

I’ve found that most donors just browse – they don’t really read our materials. Considering the time and cost involved, why keep sending them?

I teach a workshop called “Writing for Results.” It’s about winning new donors and keeping existing donors. The first thing I tell the audience is this: donor communications are NOT about reading; donor communications are about getting people to ACT on your behalf — either now or later. What does a newsletter do for a charity? It helps retain donors. Not because they read the articles and decide they’ll stay, but because you show how you love and need them as they skim the photos and headlines. (more…)

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Let’s Go! It’s Earthday

April 3, 2014 at 04:01pm Leave a Comment

Earth Day is coming up. Spring and spring fever are in the air. Kids are getting anxious for summer to come. Why not start planning outings that combine awareness of our fragile environment with the joys of the great outdoors?  GreatNonprofits provides information about environmental organizations with great programs for kids. What captures the imagination of your kids? Is it caring for animals, learning about whales, looking at fossils? (more…)

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Florida Nonprofit Helps Homeless, Earns 178 Reviews and Five-Star Rating

April 2, 2014 at 10:58pm Leave a Comment

Amid the woods and swamps of rural Citrus Country, Fla., Mission in Citrus—a small nonprofit offering homeless shelters and services—has garnered a whopping 178 reviews on GreatNonprofits.  Despite the fact that it operates on a shoestring budget with two paid employees, Mission in Citrus also receives an average rating of five stars (the highest rating possible). We inquired with its founder, Pastor James Sleighter, to learn more about how Mission in Citrus earns such high marks from those it serves. (more…)

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The Most Recommended Online Grants Management System to Source Reviews from Top Charity Review Site

April 1, 2014 at 12:28pm Leave a Comment

Foundant added to GreatNonprofits API Partner List

REDWOOD CITY, CA, April 2, 2014 – Foundant Technologies, provider of the most recommended online grants management system, Grant Lifecycle Manager (GLM), and GreatNonprofits, the largest social review site for charities, announced a partnership today to share data across their platforms.

“Foundant Technologies believes in transparency and listening. We practice this every day with our clients. Now we’re excited to bring a new level of transparency through third party feedback from GreatNonprofits,” says Daren Nordhagen, President of Foundant Technologies. “GreatNonprofits takes a uniquely social approach to how charities are evaluated, getting crowd sourced reviews similar to the ones used on sites like Yelp and TripAdvisor to help their users choose nonprofits.” (more…)

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About the 2014 Top-Rated Awards

March 18, 2014 at 05:03pm Leave a Comment

 

Top Rated Awards: Coming April, 2014

The GreatNonprofits Top-Rated Awards has been running since 2009. Think of the program like a people’s choice awards where volunteers, donors and people served by the great work of each and every nonprofit can cast their vote in the form of a review to express their appreciation and potentially win nonprofits a spot on the List.  Read about the previous Top-Rated winners.

(more…)

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Spring Cleaning for Social Good!

March 14, 2014 at 10:43am Leave a Comment

Four Ways Your Spring Cleaning Can Be Used For Social Good.

Housebound by bad weather? Why not do a little pre-emptive spring cleaning. Start small; maybe you have a linen closet or a bookshelf that could use some pruning. Don’t think of it as chore, but as a way to pass along items you no longer need to someone in need. Here are four things you can do: donate books, linens, clothing, or if you’re selling on eBay, donate a portion of the proceeds. You’ll be surprised how good you’ll feel and how much you can help. (more…)

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Feedback in the Nonprofit Sector

March 14, 2014 at 10:39am Leave a Comment

In the business world, it’s the magic number that executives follow. It’s the metric that tells companies what products need to be improved, what products need to be revised and which ones are doing well. The Net Promoter Score is the one-step customer satisfaction survey that more and more businesses use to measure success. NPS has won over many of the world’s largest businesses – for instance, Apple, eBay, and LinkedIn use NPS to improve their services.

Higher customer satisfaction is linked with higher product quality. For example, Apple’s NPS was 58 in 2007, when it began measuring, and by 2011 its stores had reached an average of 72. During the same time, their revenue skyrocketed from $20,000 million to nearly $115,000 million. Most companies average an NPS of around 20-30, while other high performing businesses like Charles Schwab, Amazon, and Costco reach 50-80. (more…)

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Elementary School Children Get a Leg Up on Bullying

March 13, 2014 at 04:16pm Leave a Comment

Fifth-grader Oskar walks around his schoolyard with an overstuffed backpack and a big grin. He’s smitten with his new, white-as-snow sneakers and having a fine daythat is, until his friend Frank accidentally steps on his shoes. Instead of stopping to say how it makes him feel, Oskar reacts harshly and starts bullying Frank. 

Thus enfolds the introductory scene to “Oskar and the Big Bully Battle,” an anti-bullying play for students in grade K-5. Produced by TheatreWorks, Silicon Valley’s professional theatre, this traveling show is set to visit at least 20 elementary schools in the Bay Area on its next tour, which runs through March 28. The play’s goal is straightforward: to build awareness of bullying in elementary schoolchildren so that when they reach middle school—when bullying behavior often peaks—they’ll be prepared. (more…)

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GreatNonprofits’ Social Impact Statement

March 7, 2014 at 01:21pm Leave a Comment

The Social Impact Statement – piloted by GreatNonprofits and the Pittsburgh Foundation provides transparency to donors and a direct link between their gift and the positive change affected in the community.

It’s a fact we face daily in the nonprofit sector: philanthropy has been relatively stagnant for years. Giving has only been growing at two percent, year over year.

What’s the cause of this lack of real growth and more importantly, how can we change it? There is a definite lack of tools in the sector for connecting donors to their direct impact. Donors want to know the on-the-ground difference that their money is making. Foundations, and their grantees, face a difficult task in communicating this impact to donors. And while overall philanthropy is sluggish, community-based giving is growing. So we know that donors want that kind of local connection—they want to know how their dollars are changing their communities.  (more…)

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Act Now! Your Opinion Can Shape Corporate Giving

January 30, 2014 at 12:22pm Leave a Comment

 

GreatNonprofits, in collaboration with America’s Charities, invites you to participate in the Snapshot 2014 survey. Your participation in this survey will provide valuable insights into how nonprofits work with companies and their employees to build strong partnerships, and how nonprofits demonstrate impact from the contributions they receive.

Your input is vital to Snapshot 2014.  The findings will be published by America’s Charities and shared with corporate funders in April 2014.  We will also provide you with a copy of the report.  To participate in this short, 15-minute survey, click this link: https://www.surveymonkey.com/s/0114GNP

Please complete the survey by February 7, 2014.  Your responses will be kept anonymous and will only be used in an aggregated format.  Thank you for your help and contribution to this important topic. (more…)

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