For example, in the past year Redwood has been accredited by CARF, a major undertaking that required the writing or re-writing of policy on every aspect of the agency from building maintenance to disaster recovery. This was done in 11 months in addition to all the normal day-to-day work.
In the very near future Redwood will begin to offer services under Medicaid's Prescribed Pediatric Extended Care program. This required obtaining a Certificate Of Need, developing new procedures, billing systems, and renovation to comply with hospital-like regulations for the treatment space. In addition, Electronic Medical Record-keeping will be introduced as a pilot program for moving all agency record-keeping (which is substantial) to electronic filing.
Every year Redwood improves its ability to deliver top-notch services in an efficient and effective way. I am proud to be a part of this great organization.
The Great!
I've personally experienced the results of this organization in...
The great results that Redwood achieves is the result of strategic planning that is relaunched every 3-4 years. The power of this planning activity is that the results are woven into every Redwood meeting and report. Having our goals in front of us every day virtually assures that they will be achieved.
Ways to make it better...
If I had to make changes to this organization, I would...
Every agency has budget limitations, and Redwood is no different. Redwood needs an endowment that will support an even more dynamic future.
More feedback
Will you volunteer or donate to this organization beyond what is required of board members?
Definitely
How much of an impact do you think this organization has?
Life-changing
Will you tell others about this organization?
Definitely
What is this organization's top short-term priority?
Open the PPEC program successfully.
What is its top priority in the long run?
Expand its impact beyond the local region.
When was your last experience with this nonprofit?
2011
The Great!
I've personally experienced the results of this organization in...
my role as member of the Board of Trustees for over 25 years.
Ways to make it better...
If I had to make changes to this organization, I would...
help them find the funds to continue the good work and to grow the numbers of people they can help. In particular there are always facility improvements that are necessary, but distract from our mission. Currently there is a need to replace the original roof on the 1977 addition that has been cared for long beyond its normal life expectancy.