Smile Train, Inc.
December 21, 2011
I have supported Smile Train at the request of my childern for over 5 years with an annual donation of $250 for one surgery annually in honor of my kids. While I agree that mailings are out of hand and should be reduced, overall the mission is noble and the organzation does a LOT OF GOOD. As a scientist, I concur with an earlier post that indicates that this may be an exercise in futility due to genetics; however, the fact remains that the affected children will lead extremely difficult lives without the corrective surgery. As far as the outrageous salary of the former director - he is the FORMER director. Take a look at the spread of money under the new leadership - 82.2% goes directly to the progam execution, 16.9% to fundraising/advertising (I think this could be reduced if they elimanate the unwanted mailings), and 0.9% to management and overhead. That is actually quite good when compared to other charities - even Heifer International has a fundraising/advertising percentage of over 20.3%. This is once again a solid charitable organization doinf good things worldwide.
Ways to make it better...
If I had to make changes to this organization, I would...
Reduce advertising budget and stop the unwanted mailings - it just upsets potential donors.
More feedback...
Was your donation impactful?
Definitely
How likely is it that you would recommend that a friend donate to this group?
Definitely
How likely are you to donate to this group again?
Definitely
When was your last experience with this nonprofit?
2011
What specific problem, purpose, priority, or project prompted your gift?
Request of my children 5 years ago.
Why did you make your donation at this time?
Christmas gift
What would you tell others about this organization?
Look at the pictures - they a worht a thousand words. Research and make your own decision whether the mission and objectives of Smile Train meet with your intentions.
MY ROLE:
Donor & Annual donation of $250.