They have a 24/7 phone number that patients can call and talk to a REAL person, not a automated machine.
If it weren't for the American Cancer Society, insurance companies wouldn't have to cover cancer screening tests (most of which the American Cancer Society also funded and developed) that caught my mother-in-law's cancer early.
They offer free housing at their Hope Lodges to cancer patients who have to travel out of town for treatment. Do you have any idea how relieving it is to know you have a free place to stay where you are surrounded by a huge support group of people undergoing the same traumatic experience as yourself? There are not words to aptly describe this service they provide.
They spend more money on cancer research than any other organization or company besides the U.S. Government. And their research isn't just on finding screening tests, they find new treatments, new medications to help with a patients' quality of life, and connections as to what causes cancer. You know how everyone knows smoking can cause lung cancer? The American Cancer Society was the group who presented that information to the U.S. Attorney General!
I could go on and on. They help people everyday in a multitude of ways. And in return some people on here are saying they aren't doing enough. The sad thing is that, with more support, they WOULD be able to add to their phenomenal list of programs and services they already offer.
I've personally experienced the results of this organization in...
As a relative of a patient who received services from this organization, I know first-hand how wonderful they are. My mom-in-law received transportation reimbursement to get to treatment, free wigs and hats when she lost her hair, nutritional supplements, information and caring ear through their 1-800 #, and everyone has benefited from their research and screening standards.
Ways to make it better...
If I had to make changes to this organization, I would...
Find more people who will actually answer forum questions like this. Unfortunately, usually only those upset with a company or charity post comments and ratings. I literally know hundreds of people who have benefited from the American Cancer Society and I wish they would all get on here to tell the true story.
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
When was your last experience with this nonprofit?