My Nonprofit Reviews
Review for Save The Children Federation, Inc., Fairfield, CT, USA
Clearly a worthwhile organization, and I strongly support the work they do. However, one should use caution if using monthly credit or debit cards to donate to their monthly program, because it can be difficult to discontinue the charges. There is no option to cancel at their Web site, so I mailed a letter asking them to discontinue the monthly charges to my account. Nonetheless, a charge appeared in my account two weeks later. About three weeks after that, I received a letter from them asking me to "update my account information"; they clearly still hadn't processed my cancellation, so I called and gave them a verbal cancellation. A charge AGAIN appeared on my account the following month! I think I finally got it straightened out with a repeat phone call.
One also wonders why they have such an expensive monthly sponsorship program; other charities seem to be grateful for smaller donations.
I've personally experienced the results of this organization in...
Through contacts with sponsored child(ren), and through hearing results of the work they do.
If I had to make changes to this organization, I would...
Offer a monthly sponsorship program that is more budget-friendly. Save the Children already has one of the more expensive ones I've seen, and yet in recent weeks and months I've received requests to increase the amount I donate every month. They should also make it easier to discontinue sponsorship when that becomes necessary. It's already difficult when financial realities dictate that decision; they shouldn't make it even more so.