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billtc

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1 reviews

Review for Save The Children Federation, Inc., Fairfield, CT, USA

Rating: 3 stars  

Clearly a worthwhile organization, and I strongly support the work they do. However, one should use caution if using monthly credit or debit cards to donate to their monthly program, because it can be difficult to discontinue the charges. There is no option to cancel at their Web site, so I mailed a letter asking them to discontinue the monthly charges to my account. Nonetheless, a charge appeared in my account two weeks later. About three weeks after that, I received a letter from them asking me to "update my account information"; they clearly still hadn't processed my cancellation, so I called and gave them a verbal cancellation. A charge AGAIN appeared on my account the following month! I think I finally got it straightened out with a repeat phone call.

One also wonders why they have such an expensive monthly sponsorship program; other charities seem to be grateful for smaller donations.

Role:  General Member of the Public & donated money.