I called her on Sunday to express my interest in adopting 2 kittens, preferably siblings. She put me through the inquisition others have described — where do you live, do you smoke, are you employed, how old are you (apparently “early 20s” didn’t suffice, so she pushed on “like, 23, or what?”), will they be outside, etc. Some questions I felt were important, but others just seemed nosy and irrelevant. Her tone through the entire time was condescending, like she was only doing me a favor by considering my adoptive status, and that “favor” isn’t a two-way street.
I was rather rubbed the wrong way by her, however, she described two kittens which I had seen on the website, who were adorable and completely fit my profile. She said they were getting fixed that day, and if the surgeries went well, she’d call me back to schedule a meet and greet.
Fast forward to today, Wednesday. I hadn’t heard back from her, so I decided to initiate the call. When she returned my call, it was to the tone of “Ohhh, so-and-so never called you? We’ve already adopted one of them out… sorry,” and she started to hang up on me. When I pushed that I was disappointed (to say the LEAST!) and could she put me on a waiting list, I was met with another “no, we’re too busy” line and promptly hung up on.
I get that this program is entirely volunteer run, but the least they could do is keep a proper queuing system for when people have expressed interest in certain cats. I felt I should have had previous claim (especially due to my interest in adopting TWO, not one) to these little darlings, but due to her lack of organization, I am left disappointed and without feline companion in my life.
I've personally experienced the results of this organization in...
Being disappointed by complete lack of organization and curt "workers"
Ways to make it better...
If I had to make changes to this organization, I would...
Give Leslie tact and a realistic set of expectations, but also hold her to them