My Nonprofit Reviews
Review for Fitzgerald Education Association, Warren, MI, USA
I would not recommend Fitzgerald Education Associates.
Their business practices are unethical and they are not easy to deal with.
I registered for one of their courses and canceled within 24 hours of registering. I have call them daily for 15 business days in a row, daily emails and faxes to get my $500 reimbursed and still haven't seen my credit. Donna, from customer services and Ana, her supervisor, both said "$50 cancellation fee will be applied to your card if the course is within 2 weeks. The course is in 2 months! I would have expected better customer service. So disappointing! My experience is not unique to me, I have spoken with several others who have lost their money in the same way.
I've personally experienced the results of this organization in...
A negative way. They are not customer service oriented.
If I had to make changes to this organization, I would...
Change their business practices!