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Aixa

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FITZGERALD EDUCATION ASSOCIATION
March 24, 2011

I would not recommend Fitzgerald Education Associates.
Their business practices are unethical and they are not easy to deal with.
I registered for one of their courses and canceled within 24 hours of registering. I have call them daily for 15 business days in a row, daily emails and faxes to get my $500 reimbursed and still haven't seen my credit. Donna, from customer services and Ana, her supervisor, both said "$50 cancellation fee will be applied to your card if the course is within 2 weeks. The course is in 2 months! I would have expected better customer service. So disappointing! My experience is not unique to me, I have spoken with several others who have lost their money in the same way.

The Great!

I've personally experienced the results of this organization in...

A negative way. They are not customer service oriented.

Ways to make it better...

If I had to make changes to this organization, I would...

Change their business practices!

MY ROLE:
Client Served & Paid for services never received!.