My Nonprofit Reviews
A J Todd
Review for Child Welfare League of America, Inc., aka CWLA, Washington, DC, USA
I have interacted with this organization both as a professional and as a donor. As a professional, I have seen a steady decline over the past four years. Most of the programmatic experts have been laid off or left the agency, leaving the organization with essentially no credibility. Those that are left clearly are not experienced in child welfare, the agency's alleged area of expertise. When I have sought information, I have received no response or been referred to books that were published years ago and are now out-dated.
The conferences have also declined. They do not provide the cutting-edge information needed in the field and have been unresponsive and have totally ignored input from member agencies.
Their media releases over the last couple of years have substantiated what many in the field suspect, they are no longer a respected voice in the field. The leadership does not appear to have an understanding of basic issues in child welfare. Their attempts at entering the 21st century and using social media have been pitiful and inadequate, including poorly written blogs, juvenile trivia contests, and misinformation.
I have donated to this organization a few times over the years. The last few times I donated I received no acknowledgment whatsoever.
Until there are some major changes in leadership, I will not be donating and thankfully my agency has terminated its membership.
I've personally experienced the results of this organization in...
This used to be the 'go-to' organization in child welfare. At this point, it would be best if another organization took over and/or new leadership is identified.
If I had to make changes to this organization, I would...
I would make major changes in the leadership. The board needs to provide more active oversight and the top two levels of leadership need to go through a 360 evaluation. The organization would benefit from major changes from the Director level to the CEO. Practice experts need to be brought on to (attempt to) turn things around.