COLORADO ORGANIZATION FOR VICTIM ASSISTANCE
March 1, 2011
I've been working with victim services agencies in Colorado for nearly ten years and am continually disappointed with COVA and their work in the community. They have an extremely poor management structure, primarily with the Executive Director who is far past the point where she needs to retire and the other management staff are simply not qualified. The person who has answered the phone for a long time, I believe her name is Colleen, is one of the rudest people I've ever encountered. The good board and staff members are driven out by the unethical managers of the agency and it is so tragic. Someday, COVA could be a good organization, but for now, they don't provide the community with services and they take money away from direct service agencies that actually do good work. Their trainings are abysmal and haven't changed in years.
I've personally experienced the results of this organization in...
working with them in the past.
Ways to make it better...
If I had to make changes to this organization, I would...
encourage the Board of Directors to take direct action against the staff who have been there for years and to reform the organization.
Professional with expertise in this field & Worked with COVA to try to support my direct service agency - I was very disappointed.
Review from Guidestar