My Nonprofit Reviews
Review for Mary Wade Home, New Haven, CT, USA
I am always telling people that the Mary Wade Home is the best! My dad (Russell M. Smith) was there for the last 13 months of his life. He passed away October 6, 2008. My dad was admitted there with dementia, and one of us "kids" were there every day. I usually stopped in there 6 days a week. I had stopped in at all different times, from 6:30 a.m. to 10 p.m. and each time, every one of the staff members treated each and every resident as if the resident were part of their own family. From the Administrator to the office staff to the nursing staff, dietary, housekeeping and maintenance staff all displayed the utmost respect for the residents. The other thing I always tell people is that if I ever need long term skilled care, I hope I can get into Mary Wade.
One of the nurses there (Charise) once told me "We're (Mary Wade staff) not their real children, but they're like our own family and when we lose one, we hurt too". My dad loved it at Mary Wade too. On one of my dad's trips to the hospital ER (he was unresponsive), when he was feeling a bit better, and we had to choose to have him admitted or sent back to Mary Wade; my sister and I asked him "Dad, do you want to stay here a few days or go back to Mary Wade"? My dad replied "I want to go HOME to Mary Wade". That's how much like home it seemed to him. On his last trip to the hospital ER, he was declining, and again we had to make a choice. We had no doubts that the best choice was to let him go back to Mary Wade. We then were given the option to transfer him to the local Hospice. We said no. We wanted him to spend his last days in the presence of the people who had so lovingly cared for him.
As my dad declined, Mary Wade provided him with a special quilt to cover him, a floor lamp was brought in near his bed, to shield him from the sometimes harsh overhead lighting, and there at his bedside was a CD player, playing soothing music ever so softly. A special quilt square was hung outside his door. This was to let staff know he was in the dying process, so they would know to say their own "goodbye". We received the call in the wee hours of the morning that it was time to come, and had our last moments with him. I found out the next day, that after we left, one of the maintenance staff had gone in after we left, to say a prayer over our father. THAT is a prime example of all the staff there, caring - even when the family is not present.
In my fathers obituary, we made mention to thank "his other family, the staff of The Mary Wade Home" who took such excellent care of him. We later planted a Lilac tree in the courtyard garden that my father so enjoyed, and celebrated his life with a Thank you cake for the staff. I will continue to recommend the Mary Wade Home to anyone who is seeking the utmost in excellence of care for their loved ones. Respectfully submitted, Linn Bodle
I've personally experienced the results of this organization in...
The care my father received.
If I had to make changes to this organization, I would...
In my opinion, no changes are needed.
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
How did you find this group?
Respectful and caring to family members and residents as well as working as a team.
When was your last experience with this nonprofit?