My Nonprofit Reviews
Review for Mary Wade Home, New Haven, CT, USA
My family and I will be forever grateful for the care the magnificent staff of the Mary Wade Home provided for my beloved father (Joseph Pruzinsky) who was a resident there from March of 2009 to January of 2010. When admitted to the Mary Wade Home my father was suffering from dementia as well as multiple medical problems, including a broken hip. Though my family and I had extensive experience with dear relatives being in nursing homes in the area, we were not familiar with the Mary Wade Home when we arrived there.
I now consider our time at the Mary Wade Home to be one of the greatest gifts we have ever received in our life. Our family was treated with the greatest kindness, compassion, and professionalism at every step of the way. The admission process, which can be stressful, was made particularly easy by Roseane, who showed us a profound level of thoughtfulness that set the stage for our entire stay there. On the day that my father died, we were blessed to be reminded of the deep and personal commitment that the staff of the Mary Wade Home make to their residents; they too experienced the sadness of his death. In between my dad’s admission and his departure from Mary Wade he and our family experienced the highest possible quality of care and professionalism from nurses, doctors, physical therapists, recreational staff, maintenance and kitchen staff and, most profoundly, the certified nursing assistants. It is hard to express in words the depth of our gratitude for all of these individuals.
One of my family members or I visited my father most every day that he was a resident at the Mary Wade Home. Depending on our work schedule, we would visit at different times of the day; that is, on some days we would visit in the morning and on other days we would visit in the afternoon or evening. I mention this because we were always struck by the fact that whenever we were there that the staff was friendly, professional, and very clearly doing the best they could to take care of my father as well as the other residents. It was impressive how professional the staff was and it was deeply moving how thoughtful they were and how they created a loving, relaxed, clean, and safe environment. Despite the sadness of seeing my father decline, I nevertheless remember with great affection how the staff was so skilled at using humor and playfulness in just the right way at just the right moment.
It is important to me to stress that my family and I believe that our experience at the Mary Wade Home is also the experience of the other residents and families as well. We cannot, of course, speak for any other family. However, we do know that we witnessed, every time we were there, the same professionalism and compassion being offered to all other residents and families. Over the past year I have said to many people that I believe there is something very special about the Mary Wade Home and I am forever grateful for them being there to help us in the time of our greatest need. We have offered many prayers of gratitude and we will continue to do so for the rest of our days.
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It is truly hard to imagine what they could do better.