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Glyni

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Veterans Airlift Command
November 26, 2011

My husband suffered a Traumatic Brain Injury in July of 2010. After stays at 3 facilities, he was fortunate enough to quality for therapies at the Minnepolis VA Hospital Polytrauma Center in November. We live in Kalamazoo, Michigan, and Veterans Airlift Command got us there. At the time of my husband's discharge, in February, I called them again to get us back home. And within hours, we had a wonderful plane, a great pilot and co-pilot (whom we keep in touch with to this day!). Lisa runs VAC like a well-oiled machine; she gets the job done quickly and efficiently. The quality of the pilots and planes is excellent, dont ever, ever, forget, Veterans Airlift Command provides these services for FREE, so any donation, or monetary gift, is greatly appreciated. Veterans Airlift Command is a godsend in so many ways. They treat our veterans with the respect they deserve, and which they've earned, and help get them on their way to starting new lives. I will be forever grateful to them; they made a very hard journey a bit easier. Glyni Fenn, Kalamazoo, Michigan, Spouse, TBI Advocate, and Pit Bull!

The Great!

I've personally experienced the results of this organization in...

helping my husband get to the place(s) where he could receive the therapies he so desperately needed for his Traumatic Brain Injury.

Ways to make it better...

If I had to make changes to this organization, I would...

not change a thing!

More feedback

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

How did you find this group?

A friend of mine, who works at a municipal airport in Battle Creek, Michigan, put the word out that we needed transportation to Minneapolis. (My husband couldn't have handled the airport, security, etc. at that time.) He found out about Veterans Airlift Command, called them, and they called me. The rest is history!

What, if any, change in your life has this group encouraged?

Be persistent, check out all sources for help, and pay it forward. The pilots volunteer their time and their planes, which is a large chunk of time and expense. They do it to help their fellow veterans get what they need. They are a prime example of sharing their talents and gifts with others.

MY ROLE:
Client Served

Veterans Airlift Command
November 25, 2010

Veterans Airlift Command arranged a flight on a private plane for my husband, who has a Traumatic Brain Injury. A commercial airport and going through security would have been a nightmare, both for him and for me, his wife. Flyning this way made our trip so much easier, and less stressful. Lisa Young, who coordinated all of this, was professional, compassionate, and wonderful to work with. Mike Miller, our pilot who volunteerd his time, was great, with a beautiful plane. These people do wonderful work; they should be proud. I couldn't have asked for a more positive experience, and would highly recommend Veterans Airlift Command. Thank you, Lisa and Mike! Glyni Fenn

The Great!

I've personally experienced the results of this organization in...

The efficiency, professionalism, compassion of both the flight coordinator and the pilot.

Ways to make it better...

If I had to make changes to this organization, I would...

There is absolutely nothing I would change. The way Veterans Airlift Command works is amazing; fast, streamlined, and efficient.

MY ROLE:
Client Served & I was a passenger on this private flight.