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brattypants

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1 Reviews


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TORCH FOUNDATION
April 29, 2009

Although I strongly support mentorship programs for youth, after making a ONE-TIME donation to this charity on-line, the charity proceeded to take $ out of my account the following month (as if I had pledged a monthly-donation). When I tried to contact them about this, their ph# was "no longer in service" and I never got a response from my email. Needless to say, this led to a huge hassle w/ my bank, resulting in my having to cancel that credit card.

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If I had to make changes to this organization, I would...

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What I've enjoyed the most about my experience with this nonprofit is...

nothing...

Ways to make it better...

the organization contacted me/responded to my questions, and addressed their mistake about the donation.

When was your last experience with this nonprofit?

2009

MY ROLE:
General Member of the Public & made donation.