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brattypants

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1 reviews

Review for TORCH FOUNDATION, Marina Del Rey, CA, USA

Rating: 1 stars  

Although I strongly support mentorship programs for youth, after making a ONE-TIME donation to this charity on-line, the charity proceeded to take $ out of my account the following month (as if I had pledged a monthly-donation). When I tried to contact them about this, their ph# was "no longer in service" and I never got a response from my email. Needless to say, this led to a huge hassle w/ my bank, resulting in my having to cancel that credit card.

What I've enjoyed the most about my experience with this nonprofit is...

nothing...

Ways to make it better...

the organization contacted me/responded to my questions, and addressed their mistake about the donation.

When was your last experience with this nonprofit?

2009

Role:  General Member of the Public & made donation.