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Mary Joan Hock

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OHIO VALLEY GOODWILL INDUSTRIES REHABILITATION CENTER INC
October 31, 2010

Our son has been a client at Ohio Valley Goodwill Industries for the last four years. He came to the program with a personal traumatic brain injury, and after having lost a competitive community job that he had worked for 12 years. Goodwill Industries employed John, and has assisted him to continue to be productive, been exceptional in helping him to adjust, and continue to work in spite of some personal issues that have needed accommodations. The staff have been very supportive in work adjustment, and now as he he has progressed to work in the larger work area. When issues have presented they have communicated with us in a timely and effective manner, and have requested meetings for planning, and have taken a personal interest in assisting him in continuing to be a productive participant in the workplace. He frequently has difficulty staying focused on his work so a very specific behavioral sheet was created which allows him to read the schedule, follow a specific plan and earn the opportunity to have a reward after so many days of following the schedule. He has always responded to positive opportunities to earn something. We were very impressed with their understanding, and willingness to individualize a program to assist our son to succeed in his work environment.

The Great!

I've personally experienced the results of this organization in...

Yes, from their assistance with supporting our son with his employment

Ways to make it better...

If I had to make changes to this organization, I would...

Not sure

MY ROLE:
Client Served & We attended meetings and communicated with staff.