August 13, 2010
I have to give the agency a little bit of credit due to the fact that we have one child successfully adopted out of Ethiopia. However, the entire process was horrible and mostly because of a complete lack of communication and total disorganization. I realize that adopting from Africa can be difficult but I am know dozens of families that also adopted from Africa and NONE of them experienced the issues that Cheryl always said were "normal". I could write page after page about the problems we had getting information out of her and the ever changing information that came our way (if it ever did). Had we not already started the process of adopting two more, we would have stopped as soon as we had our first child home. Then, enter the Uganda program and it made the first nightmare pale in comparison. We were directly lied to several times and not by the country rep, but by Cheryl. Not only that, we regularly heard about what was happening from other families, not from the agency. They never bothered to send e-mails or make phone calls. More than once we sat and waited for a court date then sat by the phone waiting for information on how our court date went, only to find out from other parents that the court date never happened and Cheryl knew it wouldn't be happening but didn't bother to share the information. She may in fact love the children but she certainly doesn't love the families they are going to and she shows no respect for their feelings. Trust me, I understand the desire to adopt a child. We felt it. I know how much you want to give someone the benefit of the doubt and take the chance that your circumstances may be more like the positive reviews here than the negative ones. But, with so many other options out there, why would you take the risk? Trust me, if you end up being one of the negative experiences, your heart and your finances may never recover. I've talked to many families who had horrible experiences with the Ethiopia program as well, so don't let people tell you that it's only the Uganda program. I kept constant contact with many families through the process and most experienced the same things that my family did. Save yourself the heartache and use another agency. It isn't worth the risk. If you're considering AFAA because it's less expensive than other agencies - remember, you get what you pay for . . . if you end up getting anything at all. The risk is too great!! Move on and find a reputable company that will care about your ENTIRE family.
I've personally experienced the results of this organization in...
heartache and loss.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
MY ROLE:Client Served & Successfully adopted one child with AFAA and lost two children through AFAA.