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3 reviews

Review for Community United Effort (Cue), Wilmington, NC, USA

Rating: 5 stars  

My history with this incredible organization; CUE Center for Missing Persons is similar to so many who either support this organization as volunteers or donors. I was a family member with a missing person, my sister Allison Jackson Foy. We were a family who had no idea how to find Allison or where to start, especially since my sister lived in a different state from us all when she went missing. We were strangers in a city and state we knew nothing about and in a world (the world of the missing) that we knew even less about!

The police were of little help at the beginning of Allison's case because they believed my sister was a walk away, they refused to listen to my family when we said Allison would never just leave without her children. They knew better then her own family and they left us to fend for ourselves in this city we knew nothing about. We found ourselves in areas we had no business being in and trying to get Allison's face and information out there without much luck, or many people caring.

All of that changed when CUE Center and founder Monica Caison entered the picture. Monica was the first person to truly listen to us and believe that Allison was not a walk away, the first to really care and understand what we were going through. From the night she returned our first call, to now almost 10 years later CUE Center, Monica Caison and their arsenal of professionals have been there; searching, advocating and getting Allison much needed press while teaching us how to navigate the unknown.

Allison would have never have been recovered almost two years later with out this organization. Today they remain by our side as we seek justice and final resolution for Allison, we await on an arrest in her case and CUE continues to work with us and stand by our side. This organizations knowledge, experience, compassion, empathy and genuine concern go above and beyond any that I know, leaving a family with hope, something that a family with a missing loved one needs so much. This organization also lets you know that you are not alone.

My experience with CUE led me to become an active volunteer in the organization with a personal goal of helping other families dealing with a missing loved one, after all who better than someone who has walked in your shoes. Today I am one of the NJ State Outreach Coordinators for CUE and proud to serve as a volunteer.

If you are looking for an organization to donate to, this is the one! A nonprofit where no one, even the founder, ever takes a paycheck. All monies go to help get to the next search so families never have to pay for CUE's services. CUE's searchers are all professional and certified, they are a boots on the ground organization.

If you are looking to volunteer and get involved, this is the organization to give your time to. CUE Center for Missing Persons is all about doing, getting the job done when others can't or wont! As a volunteer you will be helping those in need and help bring answers to those who desperately need them.

Most importantly, if you are a family member with a missing loved one, CUE is the organization you want to call. They do so much more than flyers and are with you each step of the way with trained professionals, they are the team you want with you as you become the voice for your missing loved one! I cannot say enough about CUE, it's founder and their volunteers who are based all over the country. This national organization is the help your family needs.

Whatever has brought you to read this review, please know that as a client and volunteer I have never been more satisfied. CUE has been my grace disguised and I can honestly say that in the world of the missing, there is no other organization out there like them, they are second to none!

Role:  Client Served

Review for Community United Effort (Cue), Wilmington, NC, USA

Rating: 5 stars  

I first came to know about CUE Center for Missing Persons and it's founder Monica Caison over 6 years ago when my sister Allison Jackson Foy went missing from Wilmington NC. My family and I were all from out of state and we flew into Wilmington to find my sister. Law enforcement gave us the old "she'll turn up", and were hard pressed to listen to my family and I when we told them Allison would never leave without her two young daughters. We gave them all the information we had and we were basically on our own. We made flyers and hung them and handed them out and spoke with people. We tried going to the last place she was known to be seen and sought answers there, but to no avail. We looked in the worst areas of town where we had no business being, but we had heard rumors that Allison had been seen there. We probably would have left Wilmington days later expecting the police to do their job and take care of it all, thank God we did not. Speaking with the front desk clerk at our hotel and telling her why we were there turned out to be the best thing we could do. One day after hanging posters and looking for Allison we came back to our room to find a note slipped under our door from the desk clerk telling us we needed to contact CUE Center and Monica Caison. We did and the next morning she was at our hotel and with us from morning until the wee hours of themorning, searching, teaching us, getting us media attention, and listening and caring. This advocacy, searching and so much more went on even after we had to leave Wilmington and return to our homes ten days later. CUE Center and Monica also educated law enforcement along the way teaching them and my family what databases to put Allison into, DNA needed to be collected and put into CODIS so that Allison could be identified if needed, Physical searches were conducted by CUE and their amazing volunteers, all of this at no cost to me or my family, all of this done with highly trained professional SAR Teams and K9 Teams, all of this done with a love and concern unlike any other my family and I have ever experienced. Almost two years later due to CUE Centers efforts and tenacity my sister was recovered in a low lying ditch a little over two miles from where she was last seen lying next to another lady, Angela Nobles Rothen who went missing a year after Allison. Both were victims of a homicide. My family and I know that without CUE Center and Monica Allison would have never been found and my father and my family and Allison's two young daughters would never have had answers. To this date 6 and a half years later CUE Center and Monica remain on this second part of the journey with us ; the part where we seek justice. CUE and Monica and all her volunteers have never wavered in their dedication and compassion and are always there, still seeking justice with us. In June this awesome organization got a billbooard donated for a year with Allison and Angels's pictures and all necessary information; r minding the community that these cases remain unsolved and getting much needed continued media. I cannot say enough about this amazing organization and it's founder Monica Caison, there is no other missing persons organization out there like them. This woman, and this organization which have helped over 9000 families since their inception are making a true difference in the world. I and my family are forever indebted, in truth there really are no words. Today I am honored to be a volunteer in this organization and serve as the NJ State Outreach Coordinator.

Would you volunteer for this group again?


For the time you spent, how much of an impact did you feel your work or activity had?


Did the organization use your time wisely?

Very Well

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When was your last experience with this nonprofit?


Role:  Volunteer

Review for Community United Effort (Cue), Wilmington, NC, USA

Rating: 5 stars  

No one ever thinks that they will need the services and support that this organization provides, but the truth is that it can happen to anyone at anytime. My sister Allison Jackson Foy went missing July 30th 2006 from Wilmington NC and without Monica Caison and CUE Center I do not believe she would have ever been found. My sister was recovered two years later, a victim of a brutal homicide and without the help of this organization my family and I would not have known what to do or how to do it! From advocating for my missing sister and family to physical ground searches, creating and hanging missing persons posters, getting media interest and helping us to deal with law enforcement, not to mention educating them along the way this organization does it all! Monica and her organization were and continue to be available to my family and I 24 hours a day 7 days a week, offering hope and support and encouragement in some of the darkest times of our lives. The dedication, commitment and professionalism are unlike any I have ever known in any other organization. This organization has helped over 8700 families and are so needed in this world of the missing that is a silent crisis in the world today. Community United Effort changes lives and helps so many families bring their missing loved ones home. At times when it seems like no one else cares or you are told there is nothing more we can do Monica Caison and her organization say there is more and we do care and we won't give up or stop the search until we have answers! I cannot say enough good things about Community United Effort and my family and I will be indebted to them forever!

What I've enjoyed the most about my experience with this nonprofit is...

The people and the dedication, love and commitment to the missing and their families. I have become inspired and moved to make a difference like CUE and it's founder do in this world. It can be done!

The kinds of staff and volunteers that I met were...

Incredibly dedicated and selfless with enormous hearts and complete professionalism. All are so well trained and they go above and beyond. during this most difficult period in my life I never felt alone or as if no one cared.

If this organization had 10 million bucks, it could...

Help so many families bring home their missing loved ones. Searches are expensive, not to mention the National Conference they hold every year & the Road Tour that brings attention to cold cases. They would continue to spread awareness & educate all!

Ways to make it better...

I can't think of a way it could have been better. I am still blown away by the difference they made in my sisters case. My expectations were far exceeded.

In my opinion, the biggest challenges facing this organization are...

Funding and awareness that CUE even exists. Funding especially in these difficult economic times is always tough. Also those that find themselves in this situation need to know where to turn and go.

One thing I'd also say is that...

There are no words to express how grateful and thankful and blessed I feel having CUE brought into our lives. 4 years later they still stand by our side fighting, and I know without them we would have never have found my sister. Job well done!

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?


Role:  Client Served & My sister was a missing person until she was recovered. CUE handled her case and still does today as we seek justice.