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KVIE INC
April 7, 2010

I gave the 2nd star only because the volunteer coordinator at KVIE is capable, intelligent, and trying to improve the volunteer environment there. 1. Telephone bids during art auctions: Paid staff impatiently snapped out orders, often contradicting each other and/or the "training" instructions. Seemed to be unprofessionally nervous under "live" tv conditions. 2. Special receptions for major donors: Midl-age and older vols were assigned to behind-the-scenes & more menial duties(scooping & hauling ice, serving beverages & dessert), while young girls worked at the registration table & greeting guests. 3. Volunteers had an established and somewhat snooty hierarchy -- not a welcoming experience for new volunteers. I left after 2.5 years.

Ways to make it better...

If I had to make changes to this organization, I would...

try some team-building for volunteers and paid staff;

More feedback

The kinds of staff and volunteers that I met were...

mostly oblivious to the need to make new volunteers feel a part of the organization.

Ways to make it better...

deficiencies noted above were corrected.

When was your last experience with this nonprofit?

2008

MY ROLE:
Volunteer & Each of the above jobs, plus data entry for several depts.

Review from Guidestar