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sherry4

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Herobox, Inc.
March 29, 2010

I tried several ways to verify the mailing label was filled out correct, but couldn't get verification. I went to the post office, the local recruiting office & a mother that has a son over seas. The copy that is with the instructions on the web site is outdated. I would love to be able to support a soldier through this orginazation, but had no way of knowing that the packages were getting to the soldier or sitting in a post office warehouse somewhere.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

the friendliness of the staff & their willingness to see that our soldiers know that they are appreciated.

Ways to make it better...

I could have gotten a more up to date example of the mailing label that had better instruction for completing it. The one on the site is from 2007.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010

MY ROLE:
General Member of the Public & I was matched with a soldier's name & sent care packages.