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john heagerty

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Via Services, Inc.
October 31, 2008

I joined the VIA board in 2007 after serving for six years on an ad hoc committee which dealt with the agency's name change and other strategic issues. Prior to becoming invovled with Via's marketing, communications and other matters regarding its outreach to the community and donors, I was introduced to the agency as a parent when my youngest daughter needed help with a mild dyslexic learning condition. I am pleased to report that Via has more than satisfied my expectations. Via's role as a valued and long-term community resource has proven to be a legacy that now stretches more than sixty years in Santa Clara county. Today Via is on the cutting edge, providing innovative ways to mitigate growing numbers of costly and debilitating conditions, most notabily children's autism. Via's facilities and grounds are unmatched. Via's prudent management and financial condition are to be admired by community-based organizations everywhere, particularly during difficult economic times. My personal experience with Via's approach, via my daughter's dyslexia, was excellent. The Via diagnosis was prompt, the schedule of in-office treatment was focused, visits were efficient and the long-term result was a successful resolution of a learning disorder and my daughter's matriculation through high school (Archbishop Mitty '97) and college (Loyola Marymount University '01). I am proud to be part of the Via team and to be a financial contibutor to its spectrum of services offerred to persons living in Santa Clara county and beyond.

The Great!

I've personally experienced the results of this organization in...

My daughter's treatments.

Ways to make it better...

If I had to make changes to this organization, I would...

Try to increase fund-raising beyond currently strong levels.

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

Helping to guide development of a new identity for the agency in a community it had served for more than 60 years.

The kinds of staff and volunteers that I met were...

Helpful, knowledgable, dedicated, professional.

If this organization had 10 million bucks, it could...

Expand it's efforts to reach and treat many more unserved or underserved members of the community.

Ways to make it better...

None

In my opinion, the biggest challenges facing this organization are...

Fund-raising and ourreach to more persons and families needing services.

One thing I'd also say is that...

Via is a very important and worthwhile organization. The community is very fortunate to have Via to draw upon.

Should this review be counted for a specific campaign?

The Coakley Heagerty Cos., Ltd.

When was your last experience with this nonprofit?

2008

MY ROLE:
Board Member & Got invloved with the agency after seeing its service capacity, first-hand.