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Goodwill Industries of Central Arizona
January 30, 2010

I love Goodwill. I buy nearly everything I own there. The store at 32nd and Chandler Blvd. has an unbelievably long wait on 1/2 price days, yet other store keep the lines short. The line is sometimes all the way back to the shoes down the ramp and through the lower store. It discourages me from going there on sale days. Please don't jam clothes on the racks at all of the stores. If you want me to look at clothes, there has to be space to separate them. I've seen floor people cram them on the rack just to empty their rack. For me to shop, I either need to pull them all toward me and leave the hangers jacked in the air because I can't shove them back down, or give up and not even look. Pleases train taggers to staple the tag on the hem or thicker part of the sleeve. Many of my shirts show they are Goodwill purchases because of the two little staple holes on the wrist of my sleeves. Thank you for providing a great service where everybody wins!

The Great!

I've personally experienced the results of this organization in...

shopping and donating

Ways to make it better...

If I had to make changes to this organization, I would...

na

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

shopping for great buys

The kinds of staff and volunteers that I met were...

helpful and friendly

If this organization had 10 million bucks, it could...

hire people

Ways to make it better...

shorter check out lines at 32nd and Chandler on 1/2 price day staple in hem of sleeves, not single layer of fabric which causes holes don't jam stuff on the rack so it can't be looked at

In my opinion, the biggest challenges facing this organization are...

not jamming the racks, being more selective with clothing, and better quality is frequently not better quality

One thing I'd also say is that...

I'm glad you are here for my shopping needs and treasures

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010

MY ROLE:
General Member of the Public & i donated and shopped.