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Goodwill Industries of the Southern Piedmont, Inc.
January 28, 2010

When I worked with a community service agency that served limited resource families, I often referred people seekin jobs to the local Goodwill Job Industries Office. When my job started to be phased out, I realized I had grweat resources available to me, and I turned to Goodwill to help me create a new and quality resume. I had worked for this other organization for almost ten years, and I had not updated my resume or my computer skills in all that time. I realized that my computer skills were nowhere near the level they needed to be in order to secure a good job in a professional field. This led me to taking the Occupational Skills Training Program PC Basic Essentials Skills Training. I was very impressed with the quality of the training in Word, Excel & Powerpoint. Powerpoint had always been made out as being so hard, but after the class, I realized it is both easy and fun to create. The instructor, Tracy Wilson, made the course both easy to follow and thorough. If I needed qustions answered, she was more than happy to assist me. After having completed the class, and having heard that volunteers are always appreciated, I decided to "pay it forward" by volunteering withthe organization. I volunteered at teh front desk, assisting patrons with their computerized job searches, as well as answering phones and completing basic office tasks as they were needed. I volunteered almost daily from April until November 16, when I was hired by the North Carolina Employment Security Commission, as an Employment Consultant. It was because of my skill updates, experience, and the Job Seeking Skills class that I took at Goodwill, that I was hired. I was told that I had a very good interview, and I feel that the skills I learned, allowed me to do as well as I did.

The Great!

I've personally experienced the results of this organization in...

I believe that through improving my computer skills, and having a quality resume, and learning how to interview effectively, I was able to secure my new job.

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The kinds of staff and volunteers that I met were...

The staff and volunteers were more than wonderful. They were concerned about me and my ability to return to the workforce in a job that was appropriate to my skills, as well as being one I enjoy. Tracy, Rhonda & Rebecca are a very talented group.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009

MY ROLE:
Volunteer & Assisted job seekers with their job search, especially on-line.