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tony b.

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Goodwill Industries of San Antonio
January 27, 2010

As a recently released state prison inmate I find it extremely difficult to find a full-time job. The economy is shrinking and so many companies are very concerned about security and background checks. The Goodwill Job Help Center has been a blessing in many ways. The tools for resume building, job leads and web sites have been very helpful, but the greatest help for me has been through the steady, supportive, positive attitude shown by the caring staff. They are a fine group of people and I'm proud to be associated with them. I recommend the Goodwill Job Help Center to anyone, regardless of career level, for resources to find a job.

The Great!

I've personally experienced the results of this organization in...

The P.R.I. program has helped me in many ways, mainly by providing a part time job so I can make ends meet.

Ways to make it better...

If I had to make changes to this organization, I would...

Evaluate needs and performance regularly and provide feedback

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

The true comraderie and team spirit among the working group is excellent. The management is always supportive and willing to work with our special needs.

The kinds of staff and volunteers that I met were...

All extremely positive and attentive to people

If this organization had 10 million bucks, it could...

Provide more low-cost training to raise the employability of clients

Ways to make it better...

there are some other resources available through different community groups that can help people in my situation that I did not hear about at Goodwill. One example is Project Quest for training and certification. I would have appreciated hearing about the

In my opinion, the biggest challenges facing this organization are...

Whether to focus on productivity of the retail stores or development of personnel

One thing I'd also say is that...

The main thing is PEOPLE!

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010

MY ROLE:
Client Served & As a P.R.I. participant I submit weekly job search information and the case worker does follow-up contacts.