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Goodwill Industries of Middle TN, Inc.
January 27, 2010

When I was a kid, I would go to Goodwill to find the perfect addition to make my Halloween costume that year authentic. During my early 20's, I worked as a news reporter. Many stories I covered had tragic endings. The only good that came out of these awful situations was the kindness of stranger's hearts. Complete strangers would donate items that could help what was so wrong become right again. Some people didn't know how they could help, they didn't have their own possessions to give up or the money to spend on brand new items. Goodwill was a constant resource for those that wanted to contribute. One man I interviewed said he went from Goodwill to Goodwill location trying to find a couch big enough for a family of four, who lost their home in a fire, to be able to sit on as a family. He couldn't afford a new couch, but this is what he wanted to give the family and he found that gift at Goodwill. I remember the last thing he said before we wrapped up was, "What's better than being able to sit on your own couch?" As highly as Goodwill stood out in my mind, it wasn't until my late 20's that I saw the benefit of shopping at Goodwill to decorate my home, my wardrobe and my heart. It's a good feeling when someone compliments a lamp or vase in your kitchen or a cashmere sweater you got for $7.99. When I donate to Goodwill, there is a satisfaction in knowing the items you bought for whatever reason, that no longer hold value to you, will become of value to another. That's how Goodwill decorates my heart. The only thing about Goodwill that I believe would be a neat, interesting and beneficial addition, would be to have, on specific items, an explanation of where they came from, the background of how that particular piece got into your hands. I realize not all items carry this sort of history. I recently donated a red and white polka dot, strapless dress with red crinoline to the East Nashville Goodwill. I couldn't have paid more than $25.00 for that dress when I purchased it off the clearance rack at a New Jersey Macy's 5 or 6 years ago. When I dropped it off, along with many other random items that no longer have a place in my life, I wanted to attach a note to the dress that read: "Every time I wore this dress, I had a great time. Please have fun when you wear it too." - Gina B, Nashville, TN. Yes, individuals go in and buy personal items at Goodwill and people get a paycheck to work there, but I see Goodwill's main goal as giving back, paying it forward and putting others first.

The Great!

I've personally experienced the results of this organization in...

Nashville, Tennessee.

Ways to make it better...

If I had to make changes to this organization, I would...

please see my story.

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

the wide variety and many locations.

The kinds of staff and volunteers that I met were...

very helpful.

If this organization had 10 million bucks, it could...

help a lot more people!

Ways to make it better...

I had more time to look through everything.

In my opinion, the biggest challenges facing this organization are...

the economy and people not donating as they feel comfortable.

One thing I'd also say is that...

I got a great leather skirt at the location in Madison.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010

MY ROLE:
Donor & I donate oftens I no longer need and purchase items I now need.