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Mary240

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4 reviews

Review for Animal Rescue New Orleans Inc, New Orleans, LA, USA

Rating: 2 stars  

When trying to find a lost cat .. I stopped in with hopes of looking for him and was told to leave flyer, but I couldn't go in to look at cats. The person I spoke with was less than friendly. Another person I know also had a bad experience with a less than friendly comment that was made to them when they were also searching for a lost pet. And even another when they were trying to find a place for a lost dog they had found.

If I had to make changes to this organization, I would...

The employees/volunteers need training with better communication skills so they are able to say no without being nasty.

Will you volunteer or donate to this organization?

Unsure

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2013

Role:  General Member of the Public
table25 (Nonprofit Staff) wrote:

Mary, we are so sorry you had a bad experience with one of our volunteers. All I can think of is you possibly came during animal care, which is daunting when we are low on volunteers. That's part of the reason our public hours are from 3pm to 7pm. I am sure you weren't the first person who came that day... sometimes there is a line outside of ARNO when we open up at 9am... it is depressing to not be able to help every single person or pet. And I know it can get the volunteers bummed and not in the best of moods. If cat care going on, there is not much room while the volunteers clean the kennels, remove and change litter boxes, put fresh hammocks in, etc. So possibly that is why you were not let in to see the cats. But we all know when there is a new occupant, and we always put found pets on our facebook pages as well. Again, sorry for you not being greeted and treated properly. Charlotte/ARNO

table25 (Nonprofit Staff) wrote:

Mary, we are so sorry you had a bad experience with one of our volunteers. All I can think of is you possibly came during animal care, which is daunting when we are low on volunteers. That's part of the reason our public hours are from 3pm to 7pm. I am sure you weren't the first person who came that day... sometimes there is a line outside of ARNO when we open up at 9am... it is depressing to not be able to help every single person or pet. And I know it can get the volunteers bummed and not in the best of moods. If cat care going on, there is not much room while the volunteers clean the kennels, remove and change litter boxes, put fresh hammocks in, etc. So possibly that is why you were not let in to see the cats. But we all know when there is a new occupant, and we always put found pets on our facebook pages as well. Again, sorry for you not being greeted and treated properly. Charlotte/ARNO

 

Review for Humane Society Of Louisiana Inc, New Orleans, LA, USA

Rating: 2 stars  

Not exactly a main-stream group. Did not seem well organized here locally in New Orleans.

If I had to make changes to this organization, I would...

Create a more main-stream image. Get organized. Make clear the work that has been done successfully thru the year.

Would you volunteer for this group again?

Unlikely

For the time you spent, how much of an impact did you feel your work or activity had?

A little

Did the organization use your time wisely?

Somewhat badly

Would you recommend this group to a friend?

Unlikely

When was your last experience with this nonprofit?

2013

Role:  Volunteer
 

Review for Louisiana SPCA, New Orleans, LA, USA

Rating: 3 stars  

Although this organization runs animal control for New Orleans and is a kill shelter...they do a lot of work to prevent - as much as possible, putting down the animals. Their support of TNR for feral cats is very good and they also hold TNR workshops. There is also a feral cat caretakers group, so when an eartipped cat arrives at the shelter, colony caregivers are notified in the event it is one of their's so they may retrieve it.

If I had to make changes to this organization, I would...

Make it a no-kill shelter.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Role:  Client Served
 

Review for Spay-Mart Inc, Harahan, LA, USA

Rating: 5 stars  

Have volunteered for several non-profit animal groups in the area. This one is by far the best organized that I have volunteered for. A real main-stream group of people. I will be giving the bulk of my donation money to this group and volunteer when I can.

If I had to make changes to this organization, I would...

No change

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Role:  Volunteer