November 8, 2013
I met Lt. Col. Doane at the Maxwell BX and he told me about his program. I told him that I was a disabled veteran and that I served prior to 9/11 and he approved my application to make my kitchen handicap accessible. He sent an out of work math teacher and the teachers girlfriend to my home to work on the kitchen sink. The math teacher removed the kitchen sink plumbing, pipes, electric wiring (left hot and exposed) from the sink disposal and pulled apart my cabinets. This was in June, 2012. Something went very wrong and the couple left, with $100 cash of my money for supplies, which were returned to the math teacher, I have pictures of what I returned. It is now November 8, 2013 and I still don't have a working kitchen sink, cabinets or electrics. I attempted many times to get this problem resolved but to date is has not been. My last communication from Lt. Col. Doane was that I was never really supposed to have been helped by his program. To say I am a client served is an understatement. I now not only have to take showers in the backyard with a hose, because my wheelchair no longer fits in my bathroom, but I also have to wash dishes on the patio, too. I have a microwave oven and an extension cord for the fridge. Being a disabled veteran really has hit an all time low.
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If I had to make changes to this organization, I would...
Put them out of business.
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MY ROLE:Client Served