Ways to make it better...
If I had to make changes to this organization, I would...
I would give a day break between flying depending on the distance. Flying out the day before is not a problem but depending on the distance I think maybe there should be an option to fly out 2 days after the appointment just so the child can rest a bit and not be on the go 3 days straight.
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
When was your last experience with this nonprofit?