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Unhappy parents

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Saratoga Academy of the Arts and Sciences
September 16, 2013

Our child attended Saratoga academy last year (2012-2013) This place is a JOKE!!! Do NOT send your children here. The headmaster and Assistant headmaster are completely unorganized bullies! After we signed our child up and paid the down payments, we were told we owed more. After signing and paying, we never received any receipts, or information in regards to the school start date or pre-school year functions. One day I submitted a form for monthly tuition payment to mrs. Zink and she scolded me like a child for the form being late, yet I had never received any information of deadlines, due dates or events. I spoke about that to Mr. C in an email and I was told I was never put on the mailing list and they never apologized to us for their mistake and unprofessional mannerisms. From day 1, our tuition was never correct and we tried working with the so called administration (which changed hands 3x in one school year) and we tried working with Mr. Christiansen. Come May, they hit us with an astronomical bill that they claimed we owed for their year long tuition screw up that no one could fix upon numerous requests throughout the year. The headmaster Mr. Christiansen is a bully and would never want to discuss anything with my husband, just me as he would try to talk over me and push me around in financial discussions. You never got receipts unless you called over and over again. He once claimed my emails were in his spam inbox. The only positive experience with this school was a handful of the teachers. The music instructor was a joke as well. To Top of the atrocious school year , the school decided to take our kindergartners on a mandatory end of the year grade feild trip to Mystic Aquarium in CONNETICUT!!! Parents weren't allowed to ride on the bus and were expected to drive separately. A few parents found this trip to be excessive and were trying to do something fun together with their kids that day and the Headmaster Mr. C sent out a threatening email to all parents, stating they weren't not to do this that their children would have to make up educational enrichment for that missed trip and if theydidnt go, they were not allowed to get together With their children. I have emails to back all of this up! I bet Mr. C doesn't though as he claimed at a meeting that was scheduled a week in advanced and he wasn't prepared for it) that he wasnt prepared as he lost files in his computer. What school doesn't have a back up drive?! I wouldn't be half surprised I the few good reviews on here were Mrs. Zink (who may I add, dresses completely unprofessional with very low cut shirts) or Mr. Christiansen. Do yourself and your child a favor, and DO NOT send them to Saratoga Academy.

Ways to make it better...

If I had to make changes to this organization, I would...

Close te school down!!!

More feedback

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

MY ROLE:
Client Served