September 12, 2013
I have been working in the medical field for 14 years. In this time I have had many experiences with transportation providers. I can tell you that the only one that is trustworthy is OATS. Dependability is a must for our dialysis patients. OATS will get them to treatment on time and pick them up on time. If for any reason a driver believes he may be late in his return, we are made aware so the patient knows they may have to wait. It has never been more than 30 minutes. If they are going to be later than 30 minutes they will often arrange for another driver to fill in. The drivers are the most courteous and friendly. I have seen the same faces on a regular basis for many years driving for OATS, and consider them friends. I see the care and compassion they show when dealing with their riders and others around them. It is my belief that OATS must have a very good system for hiring employees. They definitely have some of the best here in Mid-MO. Thank you, OATS for always being dependable, flexible and most of all loveable.
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