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RedRover
September 19, 2013

I was given a small dog that was rescued from a law enforcement and Humane Society raid on a "Puppy Mill". Little "Hannah" had been there for most of her 6 years. When I recieved her I was told she had little health care. She was in great need of dental work. I took her to my Vetinarian who estimated that she would need to remove 4 teeth and as many as 8. He gave me a written estimate of cost for her care. The high end amount was $360.00. I am disabled and live on a fixed income that is not very much. I did manage to get the Money for the high end estimate. I took Hannah in for her dental surgery. They called me after the work was done and let me know she was doing fine. They also told me that they ended up removing 21 teeth. An adult dog should have 42 teeth. They also told me that the cost was going to be an additional $150.00 more. I was dumbfounded. How was I going to pay this extra money. I found RedRover from a local charity (in NC). I e-mailed RedRover and within a few hours I got a phone call from a very kind and helpful woman named Laurel. She had all my information and was calling to tell me that RedRover could pay $150.00 for Hannah. The application was easy to fill out and I had explained my story to them. They were real life savers. It would have taken me months to pay off that balance on top of the $360.00 I had managed to save up. Laurel called the vet and they worked out payment for me. I was and am very grateful for RedRover. Without thier help, I would have had to surrender my poor little dog. Today Hannah is out of pain. She is eating whatever I give her. She can even eat those dry dog biscuits. She no longer has any infections from her mouth. She is a very friendly happy little dog. She stays close to me and has really become a social butterfly even after the horrid conditions she was living in before she came to me. I'm sure if she could talk, she would thanki RedRover and Laurel herself.

Ways to make it better...

If I had to make changes to this organization, I would...

I wouldn't change a thing except to let others know about the great service and help I got from RedRover. They answered me very quickly. Acted as a go-between with my vet. They paid the vet promptly. The whole transaction was very easy and done very quickly. Hannah could have gotten very ill had we have to had waited for a solution. Laurel was very sweet and caring and did a wonderful job for her organization.

More feedback

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

MY ROLE:
Client Served

RedRover
July 31, 2013

I want to Thank Red Rover.org and Laurel in particular. My new little dog Hannah, was rescued from a puppy mill. She had spent almost 5 of her 6 years in horrid conditions with little human contact and almost no vetinary care. The lady who rescued her, knew that Hannah was just what I was looking for in a dog. She was right. I got Hannah home this past April. I knew she needed dental work. Got an estimate of $250.00 to $360.00 to remove at least 4 teeth and possibly 8. I contacted Red Rover, and within a day, they had answered my request and donated $150.00 towards Hannah sugery. I also recieved a donation from The local Blue Ridge Humane Society. Hannah had her surgery on July 26th, 2013. The Vet, Dr. Kevin at All Saint's Animal Hospital removed 21 of poor Hannah's teeth. He said she was lucky that the infections didn't spread to her heart. Today Hannah is doing well. She is still on antibiotics and Pain Meds, but she is eating soft food and is up and around and almost back to her good old self. The expenses were more than expected, but with Laurel's help, I am able to make payments to pay off the balance of her bill. I am very grateful that Red Rover was able to help Hannah and myself. Now Hannah will be a healthy little friend and is no longer in pain. Thank you again.

Ways to make it better...

If I had to make changes to this organization, I would...

not make any changes. They were very prompt in answering my request. The helped me deal with the vet. Laurel was very kind and compassionate toward my situation. She was truly pleased that she could help me out finacially. I couldn't have asked for anything more.

More feedback

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

MY ROLE:
Client Served