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carefulgiver

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Canine Assistants, Inc.
July 2, 2013

This review is on behalf of a family who went through a two year process to get a dog for their child with seizures. After this long process they were told they were not eligible to receive a dog. This notification came in a form letter with no specifics as to why they were deemed ineligible. I think the organization does wonderful work, but they need to be specific in their rejections. How else will this family (English a second language) know what actions they might take to be acceptable to another organization? Child is now 16 and has been suffering seizures for ten years. All their hope for getting somewhere near a normal life was in getting one of these wonderful dogs and they do not know why. I am told by a staff member that something during the home visit caused the decision to be negative, but the family was never told what this is.

Ways to make it better...

If I had to make changes to this organization, I would...

Specific, timely feedback and guidance if possible

More feedback

Will you volunteer or donate to this organization?

Unsure

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

MY ROLE:
General Member of the Public

Review from Guidestar