May 26, 2013
I have been a donor for STC for well over a decade. I've had some things happen in the past that I wasn't too happy about...for instance, when the little girl I chose to sponsor moved out of the area, I was just randomly assigned a new child without being told, given the choice to cancel my donations, or pick another child myself. All in all, it was a minor thing, so I let it slide. Then, my credit card expired. I kept meaning to call, and kept forgetting (I was pregnant with my daughter and had an extremely rough time, being on bed rest for 3 months at home, one in the hospital, so forgive me for it slipping my mind.) I had forgotten about updating my card, but no need to worry, STC somehow did it for me...that's right, they somehow found my new card info and started billing me again...WITHOUT MY PERMISSION. The final straw, I went through a pile of mail last night and found yet another mailing from them. I get mailings at LEAST once a week (most of them, like this one, have something about important account info on them.) I was about to throw it out, when a little voice in my head said to open it. I opened it and read the letter inside. THANK GOD I did. They are now sending out letters telling people that they are going to automatically raise my DONATIONS by $3 a month! I have to send in a slip of paper in order for them NOT to do this. Needless to say, I am so over this charity, and I will be cancelling all donations to them from here on out
Ways to make it better...
If I had to make changes to this organization, I would...
The amount of mailings they send out, their dishonesty.
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